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Mercure Salisbury White Hart Hotel

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Mercure Salisbury White Hart Hotel
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927 Reviews from our TripAdvisor Community

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Showing 859: English reviews
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Salisbury, United Kingdom
Reviewed 2 days ago NEW

Lunch today for 24,well organised by Sarah.Food very good and house white most enjoyable! All the staff very helpful and the St John Room looked very welcoming..we wii be back!Alas next year or before!

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Helpful?
Thank Chris H
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Chris H I was so pleased to read your comments and that your lunch event was an enjoyable success. I will take great pride in sharing your review with Sarah and the rest of the catering team in ensuring that you were all well looked after. We hopefully have the pleasure in welcoming you back later on this year,...

England
Reviewed 5 days ago NEW

We met our friends for lunch in the Restaurant this week. We all ordered Sea Bass and were very pleased with the quality of the food and the service. Afterwards we relaxed in the loung area to have coffee. The lounge is furnished with comfortable furniture and the decor is pleasant. It's a very nice place to meet with a...

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Helpful?
Thank CROOKHAM
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear CROOKHAM We appreciate you taking the opportunity of letting us know of your enjoyable lunch with friends at the White Hart Hotel. I will share all of your kind words with both the kitchen brigade and restaurant team in ensuring that you had a memorable experience. You maybe also pleased to know that as we are officially in Spring...

Guildford, United Kingdom
Reviewed 5 days ago NEWvia mobile

We visited for one night and whilst the room was lovely and clean and the staff were polite the visit was marred by niggles .the car park was not free as mentioned on trip advisor but £6.50 per night I've never had to pay for parking at any hotel I've stayed at .the carpet between the room and the bathroom...

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Helpful?
Thank zacbill
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear zacbill Firstly thank you for choosing the White Hart Hotel for your 1 night stay over in Salisbury. I appreciate all of the comments made which will be shared with all of the team here at the hotel and senior team, enabling us to focus on the concerns raised and allowing us to address accordingly as we strive to...

West Sussex, United Kingdom
Reviewed 1 week ago via mobile

We booked last minute and didn't know what to expect. The greeting from Josie was very welcoming. Our room was upgraded and we received complimentary chocolates too!! The rooms are old, dated & in need of some TLC but the excellent Customer Service compensated for that. Tim in the bar was excellent & delivered our snack in super fast time...

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Helpful?
1Thank MRSA240115
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear MRSA240115 Thank you so much for your high recommendations for the hotel following your recent weekend break with us at the White Hart Hotel. Even though this was a last minute reservation it was great that the team anticipated your requirements and delivered upon your service expectations and ensuring that you had a wonderful weekend. I will be sharing...

St Albans, United Kingdom
Reviewed 1 week ago via mobile

Ideally situated this hotel is both comfortable and shows attention to the comfort of the guests. On telephoning to book we were advised that was to be a party on the Saturday evening, so we're allocated a room some distance from the function area; as it turned out we didn't hear any noise. Secondly, a very minor issue with the...

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Helpful?
Thank phil m
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear phil m Thank you for taking the opportunity in letting us know of your enjoyable stay with us at the White Hart Hotel set in the heart of the historic city of Salisbury. I was so pleased that the team anticipated your needs prior to arrival and ensured that you were accommodated accordingly in one of our 'privilege' rooms...

Somerset, United Kingdom
Reviewed 1 week ago

My husband and I won a night and breakfast stay here in a work raffle, so shouldn't complain as it was all free BUT the carpet in our room was worn to bald spots in some places, there was a stain on the duvet cover, a lamp didn't work and there was a dead bulb in the main light fitting...

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Helpful?
Thank batwife13
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear batwife13 Firstly congratulations on winning your prize to stay with us at the White Hart Hotel. We appreciate all of your feedback and allowing us to address where necessary with both the Housekeeping and Maintenance teams. Thank you further for your kind words for the breakfast including the quality of coffee and choice of juices and pastries including crumpets...

Toronto
Reviewed 2 weeks ago

Good location in the centre of town within easy walking distance of the Cathedral. Warm welcome from staff on arrival. My room was a reasonable size - king-size bed was OK. Breakfast was varied and good. The hotel is housed in an old building so there is no elevator but staff helped us to our room. The public spaces and...

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Helpful?
Thank Burdi
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Burdi Thank you for your review following your recent stay with us at the White Hart Hotel in Salisbury. I was so pleased that the team gave you a warm welcome and provided you with the service expected of them during your stay, I will share your kind words with them all as we strive to improve the levels...

Burnham, United Kingdom
Reviewed 2 weeks ago

We checked in on a Saturday afternoon for a single night and everything was wonderful from the moment we arrived to the moment we left. Checked in with a young lady named Montse who was so welcoming and cheerful. Through our stay nothing was too much trouble for her, advice for restaurants, directions and maps were quickly forthcoming. Room was...

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Helpful?
Thank Carl H
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Carl H Thank you for taking the time in posting your review following your direct feedback with the hotel and as you rightly mentioned I am very proud of the team including all the team members you mentioned. A number of the team will have already taken the opportunity in reading your review, however I will ensure that this...

London, United Kingdom
Reviewed 2 weeks ago

I stayed at the White Hart for 3 nights during a business trip with two colleagues. Ideally I would give the hotel 3.5 stars but I felt it was nearer 3 stars than 4. The hotel is centrally located and the cathedral and the shops and restaurants are all within easy walking distance. The hotel is an older building in...

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Helpful?
Thank stevef862
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear stevef862 Firstly thank you for choosing the White Hart Hotel for your most recent business trip to the area. I was pleased that the hotel provided the central location you needed and that the staff ensured you were looked after during your stay as well providing you with a good breakfast to set you up for the day ahead....

London, United Kingdom
Reviewed 3 weeks ago

Stayed for one night for R&R. Hotel is close and easily within walking distance to city centre and to Salisbury Cathedral. Room was clean and well presented. The room was quiet and barely noticed fellow guests. Staff were very helpful and courteous. We ordered breakfast to the room and it was on time, as requested and a good English breakfast....

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Helpful?
Thank James A
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear James A Thank you for taking the time in posting your review following your short break with us in Salisbury. I was pleased to read that you had a pleasant stay and that we met with your expectations in providing the helpful levels of service and facilities. There is an entrance from the main approach to the hotel as...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Squires Restaurant
Squires Restaurant
Cuisines: British
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
This 17th century 3 star hotel with 68 en suite rooms stands in the centre of Salisbury overlooking the famous Cathedral. Ideal base to visit Stonehenge and the New Forest. 25 miles from Southampton Airport, 1 mile from Salisbury railway and coach station. The hotel features the award winning Squires Restaurant and Bar, a lounge, 3 conference suites and a free car park. Nearby local leisure facilities just a short walk away include swimming, sauna, squash, tennis, snooker, horse riding and golf. ... more   less 

Additional Information about Mercure Salisbury White Hart Hotel

Address: St. Johns Street | Wiltshire, Salisbury SP1 2SD, England
Region: United Kingdom > England > Wiltshire > Salisbury
Price Range: €96 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury White Hart Hotel Wiltshire
Hotel Style:
#5 Luxury Hotel in Salisbury
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Salisbury White Hart Hotel staff and other travellers.
3 questions
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Bel Air, Maryland
16 days ago
Addlestone, United Kingdom
over a year ago
Sequim, WA
over a year ago

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Questions? Get answers from Mercure Salisbury White Hart Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent hotel”
 of 5 bubbles ChrisH623, 21 Mar 2017 | Read review
“Rooms overlooking the back will be quieter than those overlooking the main road at the front.”
 of 5 bubbles stevef862, 3 Mar 2017 | Read review
“Rooms at the back overlooking car park were quiet”
 of 5 bubbles BarneyBanbury, 20 Feb 2017 | Read review
“The hotel is only a few yards from the city centre but does not suffer from any night time noise, so I'm sure all the rooms would be quiet”
 of 5 bubbles ohnonotagain42, 7 Feb 2017 | Read review
“Rooms on 2nd floor overlooking car park have few of the Cathedral spire.”
 of 5 bubbles lynneanderson14, 6 Feb 2017 | Read review
5 of 5