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Southend Guest House

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8 reviews
  • Excellent39%
  • Very good37%
  • Average0%
  • Poor12%
  • Terrible12%
6 May 2017
“They charged me unfairly”
21 Oct 2016
“The very best customer service with a comfortable stay”
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Reviews (8)
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1 - 5 of 8 reviews
Reviewed 7 May 2017 via mobile

Thieves they charged me money for cancellation yet the website says free cancellation very poor management and cruel people.iwas told that my money was taken by the property of which when I called the property they said I should speak to booking.com. Very bad experience...More

4  Thank phallo m
Reviewed 21 October 2016

The Southend Guest house is exactly like Jackie, perfect for that lovely stay in Leeds. Having stayed here twice, I have found Jackie to be a kind, loving and such a pleasant person to talk to. She has always gone out of her way to...More

Thank Mark_Banks25
Response from jacqueline s, Owner at Southend Guest HouseResponded 23 October 2016

what a lovely review thank you so much it is always a pleasure having you both and your fantastic children stop with us they are a credit to you polite well mannered and happy I love them to bits I am so sorry I could...More

Reviewed 24 July 2015 via mobile

I reserved a room in advance due to recommendations from friends. All I can say is the staff never let me down the food was excellent the only thing stopping me giving it a five star is that I found dust along the skirting boards....More

Thank Chanelle844
Response from jacqueline s, Owner at Southend Guest HouseResponded 25 July 2015

Thank you for your review it really is appreciated and we are so pleased you enjoyed your stay with us and hope you make a return visit in the not too distant future and I take your comments on board with regards to the dusty...More

Reviewed 28 February 2015

I found the place very clean. very welcoming. breakfast was made to order and very tasty. the room was very clean and warm and tidy. Jackie was a very good host very approachable. I would recommend this b&b

1  Thank Keith W
Response from jacqueline s, Owner at Southend Guest HouseResponded 6 March 2015

I appreciate you taking the time to write a review I am so pleased you enjoyed your stay and look forward to welcoming you again in the not too distant future

Reviewed 20 April 2014

My boyfriend and I stayed the night along with another couple while we were in the area for an engagement party. Jackie made us feel at home right away, going out of her way to ensure we had everything we needed and to make us...More

2  Thank Joelle G
Response from jacqueline s, Owner at Southend Guest HouseResponded 22 April 2014

thank you very much for your review it is appreciated we do our best to offer good value for money and provide a comfortable clean and relaxing enviroment all of you were lovely people and we look forward to welcome you back in the not...More

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Room Tips
"Any room is brilliant, all comfortable and pleasant to stay in."
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