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Malmaison Hotel

TravelocityUS$104*
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#12 of 86 Hotels in Leeds
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$116*
US$104*
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US$116*
US$116*
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Malmaison Hotel
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1,312 Reviews from our TripAdvisor Community

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Showing 1,301: English reviews
Stoke-on-Trent, United Kingdom
Reviewed 28 July 2015 via mobile

Staff were extremely helpful! We arrived for check-in and our room wasn't ready although it should have been. Reception staff couldn't apologise enough and we were given complimentary cocktails and a newspaper in the morning, staff escorted us to our room and were very attentive. We upgrade to a superior room which was good; however differed to a superior room...

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Helpful?
Thank JimmyJim88
David E, General Manager at Malmaison Hotel, responded to this review

Dear JimmyJim88, Thank you for your review of Malmaison Leeds. Its great to hear you enjoyed your stay and see your lovely feedback regarding the customer service throughout and the product knowledge from the bar team. We look forward to welcoming you back to Malmaison soon. Kind Regards David Eiffert General Manager

Reviewed 28 July 2015 via mobile

Stayed on Sunday night with my family. Room wasn't ready till 3.30 which I thought was a bit late. The room itself was good. Nice big comfortable bed. Air conditioning and smart TV but no tea making facility. We did notice the room was a bit dusty. Staff were good and the hotel feels expensive but the little things let...

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Helpful?
Thank peter H
David E, General Manager at Malmaison Hotel, responded to this review

Dear peter H Thank you for your review of Malmaison Leeds. I am glad you enjoyed your stay and have pointed out both the room and staff as positives. Your constructive feedback has been shared with the team and we will ensure we make improvements as a result. We look forward to welcoming you back to Malmaison Leeds soon. Kind...

Billingham, United Kingdom
Reviewed 26 July 2015 via mobile

Very enjoyable evening. We took advantage of the Sunday stopover rate and had a lovely meal in the restaurant. The location is very central for the shops and bars. You have to pay for parking and this is a short walk but it is discounted for Malmaison guests. The room (a standard double) was very clean and comfortable and the...

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Helpful?
Thank David H
David E, General Manager at Malmaison Hotel, responded to this review

Dear David H Thank you for you review of Malmaison Leeds. Its great to see you were able to take advantage of our great Sunday Stopover package. I am happy you enjoyed your stay and had a lovely meal. Your kind feedback about the friendly and helpful staff has been passed on to the team. We look forward to welcoming...

Reviewed 26 July 2015

Before I tell you about the staff and why you must stay at this hotel over other's i'll tell you about the rooms. On arrival we had rooms booked and my partner who was kindly treating me on this occasion had always wanted to stay in the 'depot' room, with it's suite style layout and the most amazing bath shower...

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Helpful?
1Thank James T
David E, General Manager at Malmaison Hotel, responded to this review

Dear James T Thank you for your great review of Malmaison Leeds. It is great to read your feedback about your stay in the Depot Suite, the quality of the room and your “awesome” breakfast experience. Its particularly pleasing to hear about the great customer service you received throughout your stay. The excellent comments about Ashley and Sara have been...

Greater Manchester, United Kingdom
Reviewed 24 July 2015

Wow had such a fabulous time here . The hotel is beautiful and the staff are great from entering the hotel to leaving they couldn't do enough for us . The young lady work in the bar introduced herself as Lydia and saw to all our needs and also makes the most sensational cocktails. Ollie the manager set us up...

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Helpful?
Thank lozzy04
David E, General Manager at Malmaison Hotel, responded to this review

Dear lozzy04 Thank you for taking the time to review Malmaison Leeds. Its great to hear you and your family enjoyed your stay. It’s very pleasing to hear you had a relaxing stay and that the team was competent, friendly and couldn’t do enough for you. Your lovely feedback has been passed on to both Lydia and Ollie. Thank you...

Leeds, England, United Kingdom
Reviewed 23 July 2015 via mobile

Stayed with family in Leeds. Firstly, we were greeted by reception staff that helped us to our rooms. Lydia was serving us drinks at the bar and was very attentive. Hotel was beautiful and would definitely stay again. Catherine took our breakfast order in the morning and was really helpful. Would recommend to a friend

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Helpful?
2Thank David C
David E, General Manager at Malmaison Hotel, responded to this review

Dear David C, Thank you for taking the time to review Malmaison Leeds. I’m very pleased to hear you enjoyed your stay, especially the attentive and helpful service received from Lydia and Catherine. Your feedback has been passed on to both. Its great to hear you and your family enjoyed our beautiful hotel and would recommend it to friends. Thank...

Bath, United Kingdom
Reviewed 23 July 2015

This is the third time we have stayed at The Malmaison, Leeds and have previously always enjoyed our stay. On the plus side, the hotel is stylish, in a great location and the staff always friendly and helpful. On this occasion, however, we experienced a whole set of unfortunate issues. On entering our Superior Grade Room, the room had a...

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Helpful?
Thank FellWalkers_10
David E, General Manager at Malmaison Hotel, responded to this review

Dear FellWalkers_10 Thank you for taking the time to Review Malmaison Leeds. Its great to hear that the team was friendly and helpful throughout your stay and you were able to take advantage of our great location in the city center. I would however like to apologise for the issues you encountered during your stay. Your feedback has been discussed...

Doncaster, South Yorkshire
Reviewed 19 July 2015 via mobile

Me and my partner stayed here on business and accidentally booked a twin room instead of a double room. We noticed this on check in and mentioned it to each other. The receptionist picked up on this and even though we insisted we were fine with the twin, she did her upmost and found us a deluxe double available and...

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Helpful?
Thank Bolliestboll
David E, General Manager at Malmaison Hotel, responded to this review

Dear hollyandgarry, Thank you for taking the time to review Malmaison Leeds. Its great to read you enjoyed your stay and especially the quality of your bedroom and bathroom. Your excellent feedback about the team is lovely to hear and has been passed on. Thank you once again for your review and we look forward to welcoming you back to...

Wickford, United Kingdom
Reviewed 19 July 2015

Was a bit sceptical about this hotel, as it is just outside of the centre of Leeds. However, don't be put off, the room was excellent, the facilities were exactly as described only better. Had a meal in the hotel, and the service was really good, I was on my own so felt a bit awkward at first, but they...

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Helpful?
Thank pmrunner
David E, General Manager at Malmaison Hotel, responded to this review

Dear pmrunner Thank you for your excellent review of Malmaison Leeds. I’m very pleased to read you enjoyed your stay and our facilites. Your excellent comments about your dinner experience in terms of both service and quality of the meal are also lovely to hear. Thank you once again for your review and we look forward to welcoming you back...

West Yorkshire, United Kingdom
Reviewed 15 July 2015

I love only 5 miles away. I wanted a fab hotel to back up other cunning anniversary plans, from the minute we arrived, we were both made to feel WELCOME...not going through the training emotions....but a genuine WELCOME. Check in was quick, laid back ( no fuss,,,and again no 'script'). The FOC upgraded room was clean, warm, well appointed, and...

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Helpful?
3Thank nik1968
David E, General Manager at Malmaison Hotel, responded to this review

Dear nik1968 Thank you for taking the time to review Malmaison Leeds. Its great to hear you enjoyed your stay and lovely to read the brilliant feedback about our front desk team and specifically Siobhan. Your feedback has been passed on to the team. I’m glad we were able to help make your anniversary special and we look forward to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison Hotel

Address: 1 Swinegate, Leeds LS1 4AG, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Price Range: €100 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Hotel 4*
Number of rooms: 100
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Also Known As:
Malmaison Hotel Leeds
Hotel Style:
#8 Luxury Hotel in Leeds
#14 Romantic Hotel in Leeds
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Hotel staff and other travellers.
11 questions
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nottingham uk
11 months ago
over a year ago

See all questions (11)

Questions? Get answers from Malmaison Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the rear would be quiet.”
422lynm, 16 May 2017 | Read review
“For a quieter room ask for one away from the main road outside.”
jwlasseter, 5 May 2017 | Read review
“All rooms are good but a suite is a treat”
Pau109, 1 May 2017 | Read review
“5 Minutes walk from Leeds station plenty of bars clubs around do try the cocktails in the hotel”
Jakethebaker, 17 Apr 2017 | Read review
“The higher floors have upgraded rooms”
Suewoody23, 28 Mar 2017 | Read review
5 of 5
Travelocity
US$104* /night
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Prices are for 1 room, 2 adults
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