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The Swan Hotel

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587 Reviews from our TripAdvisor Community

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Showing 579: English reviews
England
Reviewed 5 November 2016

I have literally just got back from a day out in Arundel. After a lovely walk we decided to have a few drinks at The Swan Hotel on the High Street. After a couple of drinks, we had a look at the menu - all looked good so we decided to order some food. All I can say is, perhaps...

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1Thank EnglandKaz
Beata S, General Manager at The Swan Hotel, responded to this review

Dear EnglandKaz, Firstly, I would like to apologise for your experience, and secondly to apologise that I was not present so unable to respond to this more effectively at the time. I would really like to be able to speak to you directly about your meal with us so would like to ask that you please contact me via email...

Bexhill-on-Sea, United Kingdom
Reviewed 5 November 2016 via mobile

All the staff were fab particularly Julie who gave us such a warm welcome and an upgrade!!!! Lovely room in a fantastic location a great breakfast that made this a perfect stay .Cant wait to go back to such a lovely place .We definitely recommend this hotel

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Thank Ian S
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Ian S, Thank you for reviewing us! I am delighted to hear that you felt your stay with us was 'perfect' and that you can't wait to come back! I am also pleased that you felt the staff, especially Julie, were fab. We look forward to seeing you again in future. Beata Slapikaite General Manager

Woodbridge
Reviewed 3 November 2016

Disappointing for high quality hotel but breakfast was good. Room was a bit shabby and in need of redecorating. It was, however, quiet without road noise or noise from other guests. We missed our shower as it was not working.

Review collected in partnership with this hotel
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Thank 329kathleenw
Beata S, General Manager at The Swan Hotel, responded to this review

Dear 329kathleenw, Thank you for reviewing us. I am sorry to hear if you felt your experience was not up to the standard you expected and I apologise for the unfortunate difficulty with the shower on this particular occasion. I am glad to hear that you felt that the breakfast was good and I will take your other comments on...

Surrey, United Kingdom
Reviewed 31 October 2016 via mobile

Have eaten here at lunchtime and always been good but tried it for dinner. Lovely decor in the restaurant and great staff. Excellent food at reasonable prices. Good selection of wines starting at £17. Chocolate tart with salted caramel ice cream excellent. Highly recommend!

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Thank Claire M
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Claire M, Thank you for highly recommending us. It is wonderful to know that you felt the food was excellent and the wines great too. We hope you will come back and join us again for lunch or dinner soon. Beata Slapikaite General Manager

St. Petersburg, Russia
Reviewed 31 October 2016

We had visited wedding party of friends. The reception, room and food for breakfast, location met our demands. It was easy booking and warm welcome upon arriving. We thank greatly the staff. We stayed for a couple of days.

Review collected in partnership with this hotel
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Thank nadezhda152
Beata S, General Manager at The Swan Hotel, responded to this review

Dear nadezhda152, Thank you for your review. I am glad to hear that you felt your demands were met and you received a warm welcome. We hope you would consider returning in future. Beata Slapikaite General Manager

Banstead
Reviewed 30 October 2016

Really good room & lovely food. Staff were helpful and polite. Hotel could not be in a better position right in the middle of this beautiful town with lots of wonderful shops and local attractions. Then back to a comfortable room!

Review collected in partnership with this hotel
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Thank Z9586ENmichaelf
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Z9586ENmichaelf, Thank you for reviewing us. I am very pleased to hear that you were comfortable and enjoyed your stay in our hotel. I hope you would stay with us again in future. Beata Slapikaite General Manager

England, United Kingdom
Reviewed 29 October 2016

Amazing stay at this cosy hotel room was beautiful staff were lovely Kat carol and the young man who checked us in.The food was incredible amazing chef hold onto that chef great service cannot wait to return

Review collected in partnership with this hotel
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Thank Kati C
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Kati C, Thank you for your comments! I am very pleased to hear that you had an amazing stay and will pass your comments on to my staff. We look forward to seeing you in future. Beata Slapikaite General Manager

London
Reviewed 27 October 2016

This is a nice, small, traditional style hotel. The bar downstairs is also the reception. The food in the restaurant is very good and had an wide selection of hot breakfasts and also the continential breakfast. The restaurant has an unusual gallery of pictures of English monarchs over the past several centuries, which adds to the air of the history...

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Thank FJBLondon
Beata S, General Manager at The Swan Hotel, responded to this review

Dear FJBLondon, Thank you for your detailed review! I am pleased that you enjoyed the food and liked the traditional decor in our restaurant. I apologise if we were not very prompt to check you out and if there was any confusion at that stage. I will take your comments about the heat and air conditioning on board. It is...

Fareham, United Kingdom
Reviewed 25 October 2016

Eventually we've not driven past Arundel but actually parked, stayed a night in The Swan and visited the Castle the next day! For so many years we have said we must go to Arundel sometime but never got around to it. The Swan was the perfect hotel for our stay as its central within the town and a car park...

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Thank Rebecca S
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Rebecca S, Thank you for taking the time to review us. I am pleased that you finally 'got around' to staying in Arundel, and that you chose to stay with us. I am also glad to hear that you were impressed with the quality of the food, too! I hope you would consider staying with us again. Beata Slapikaite...

UK
Reviewed 25 October 2016

We stayed here for our wedding anniversary, having chosen Arundel as the location we wated to visit. We selected this hotel from the feedback in tripadvisor - otherwise we would have been unlikely to have selected a 'pub' in the middle of the town! We also wanted a venue where we could dine without having to travel or drive. Our...

Review collected in partnership with this hotel
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Thank Britraveller99
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Britraveller99, Thank you for your comprehensive review. I am thrilled that you chose us for your anniversary when, as you say, you might not normally have chosen a hotel such as ours that is also a Fullers pub and restaurant. It is also great to hear that you were very happy with the rooms, local amenities and the meals...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Swan Pub
The Swan Pub
Cuisines: Bar, British, Pub, Gastropub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
Official Description (provided by the hotel)
A Grade Two listed building in the heart of the West Sussex market town of Arundel, The Swan Hotel is a traditional country pub with rooms, affording those enjoying the peaceful surroundings of the South Downs to stay a little longer and sample our fine food, too. ... more   less 

Additional Information about The Swan Hotel

Address: 27-29 High Street, Arundel BN18 9AG, England (Formerly Arundel Swan Hotel)
Region: United Kingdom > England > West Sussex > Arun District > Arundel
Price Range: €87 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Swan Hotel 4*
Number of rooms: 14
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Also Known As:
The Swan Hotel Arundel, West Sussex
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Questions & Answers

Here's what travellers have asked, with answers from The Swan Hotel staff and other travellers.
5 questions
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Roseville, California
over a year ago
Berkhamsted, United Kingdom
London, United Kingdom
over a year ago
7 months ago

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Questions? Get answers from The Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on the back of hotel if you want some peace.”
maureenjulia, 5 Feb 2017 | Read review
“Rooms 9,10 and 11 are not directly above the bar, and do not overlook the main road, so may be the quietest”
zensilence, 27 Jan 2017 | Read review
“Visit The Cathedral Church of Our Lady and St Philip Howard Catholic cathedral.”
HerbertBaumann, 2 Dec 2016 | Read review
“Travel light”
fisherman251, 2 Sep 2016 | Read review
“Check directly with the hotel if you want to make sure that you get a room with enough space.”
Jo1Surrey, 29 Aug 2016 | Read review
5 of 5