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Hallmark Hotel Birmingham Strathallan

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Hallmark Hotel Birmingham Strathallan
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988 Reviews from our TripAdvisor Community

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Showing 976: English reviews
Start your review of Hallmark Hotel Birmingham Strathallan
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Worcestershire, United Kingdom
Reviewed 2 days ago NEW

This hotel is well located. On the Hagley road (the main road into Birmingham from the M5 J3). Upon checking in, I was welcomed by a member of staff who, whilst polite and helpful, seemed very disinterested in the job he was doing. The room (city double) was very small, but for one night it was perfectly fine. The bedroom...

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Helpful?
Thank Adam B
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for your feedback following your recent stay with us. I am pleased that overall you enjoyed your time with us and will share your kind words with my team. I have also noted the maintenance with regards to the bathroom and will address this. I am sorry if the team member on check-in did not give...

Reviewed 4 days ago NEWvia mobile

Excellent service from Bac on reception, couldn't be more helpful advising us on lots of different issues would definitely recommend this hotel, great location, lovely food, the room was really nice with everything you needed in it.

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Helpful?
Thank Emily S
strathallanassistant, Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for your review following your recent stay with us. I am so pleased that you enjoyed your time with us and the team looked after you. Your kind words will be shared with Bal and my team. I do hope we have the chance to welcome you back again soon. With warm regards, Amy and Team...

Reviewed 5 days ago NEWvia mobile

Stayed in one of the city rooms, was cozy clean and suitable for my needs. Staff members are very welcoming and helpful. Not the biggest menu in the restaurant, but there are plenty of places to eat in walking distance. Not very far from the city centre

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Helpful?
Thank Stacey M
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for your review following your recent stay with us. I am so pleased that you like and enjoyed our new city double rooms. Your feedback will be shared with all my team. I appreciate your feedback on the menu size, and we are launching a new concept at the end of April which I think offers...

Reviewed 1 week ago

What can I say... let's begin with the good points. The hotel was clean, and although the rooms were small, the bed was comfortable. Dirty towels were not replaced overnight, and there didn't seem to be a way to control the temperature in the room. Now the bad points. Our van was broken into overnight. Now, understandably, that's not the...

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Helpful?
Thank Shane J
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for your review following a recent stay with us. I am sorry that your stay was marred and I have shared your feedback with my team. I will discuss with my housekeeping team as to why your towels were not changed for you, if they are placed on the floor as requested, then the team should...

London, United Kingdom
Reviewed 2 weeks ago

Location is not far from central Birmingham on Hagley road which I think is pretty good place. But it's three circular floors on top of a car park. We were booked in via Expedia by the family organising the wedding we were attending. Apparently we paid more for decent rooms. But what we got was a tiny - so tiny...

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Helpful?
Thank saranLondon
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for your review following your recent stay with us. I am so pleased the team looked after you and your kind words will be shared with my team. All feedback is greatly welcome and taken on board. We do review and make changes where possible. I do hope we have the chance to welcome you back...

Reviewed 3 weeks ago via mobile

First we would like to thank "undercover detective" staff member Bal who tracked me down to return my forgotten Cardigan via the clue of a pink feather left on it from the feather boa of my costume. Impressive detective work!! This murder mystery dinner evening was excellent. The food was good, the acting was good and the atmosphere was well...

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Helpful?
1Thank bridget a
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, WOW thank you for your review following your stay with us. I am delighted you enjoyed the Murder Mystery night and your kind words will be shared with all my team. I do hope we have the chance to welcome you back soon. With warm regards, Amy and Team Strathallan

Reviewed 3 weeks ago via mobile

Me and my boyfriend booked a weekend away in Birmingham in the hopes it would be a lovely hotel and atmosphere for Valentine's weekend, we were sadly mistaken. The hotel claims to be 4 star and id say it's more like a 2 star, very run down and outdated. The signs for the car park were very unclear, we ended...

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Helpful?
Thank Caragh S
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for sharing your thoughts following you stay with us. I am sincerely sorry if we did not meet all your expectations of us. Very disappointing to read and I will be sharing with all my team to see what improvements we can make. I do hope you had chance over the weekend to talk to on...

Maidstone, United Kingdom
Reviewed 3 weeks ago

I do not like to write negative reviews and always try and deal with any concerns directly with the Hotel. It is now 2 weeks since I contacted the General Manager Amy who has not bothered to reply which unfortunately sums up the Hotel. This was our 3rd visit to this Hotel, the 1st since being taken over. The Hotel...

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Helpful?
1Thank JuliaS378
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for your post following a recent stay with us. I am sorry if you are waiting for a reply, I have not received an email or telephone message - my email address is strathallan.gm@hallmarkhotels.co.uk - if you can contact me at your earliest convenience I would be very grateful. It is always extremely disappointing if a...

Bristol
Reviewed 3 weeks ago via mobile

Modern rooms, but some can be small (and even smaller when booking for 1 person). Probably not suitable for a couple who want space within the room to move around. Breakfast is amazing at this place, lots of choice hot and cold and it's close to city centre with free parking on site for guests. There is a bar and...

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Helpful?
1Thank Lovetiger
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for your review following your recent stay with us. I am so pleased you enjoyed your time with us and will share you kind words with all my team. I do hope we have the chance to welcome you back again soon. With warm regards, Amy and Team Stathallan

San Presto, Italy
Reviewed 3 weeks ago

Location was good , very central, plenty of covered parking, Morrison's at walking distance, bus stop also at door step,.Free wifi and gym for anyone who likes to workout. Friendly and pleasant staff, especially Bal (at reception desk) was very helpful in sorting out my request. Overall decor of the rooms could be improved. Lobby and dinning area was spacious...

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Helpful?
Thank 62kay100
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for your review following your recent stay with us. I am so pleased you enjoyed your time with us and delighted the team looked after you. Your kind words will be shared with all my team and I know Bal will be over the moon. I do hope we have the opportunity to welcome you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hallmark Hotel Birmingham Strathallan is centrally located and easy to get to. The hotel is close to Birmingham city centre and offers plenty of free parking on site. Free WiFi is available throughout the hotel. The Hallmark Hotel Birmingham Strathallan has 135 bedrooms including 53 brand new City Double bedrooms. The hotel also has lots of great facilities including a brasserie, bar and lounge, a small gym for hotel guests, 7 air-conditioned meeting rooms for up to 170 delegate and function rooms for weddings up to 170 guests. BT Sport is now available in the bar/lounge area. ... more   less 

Additional Information about Hallmark Hotel Birmingham Strathallan

Address: 225 Hagley Rd, Birmingham B16 9RY, England (Formerly Menzies Strathallan)
Region: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Price Range: €53 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Birmingham Strathallan 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Menzies Strathallan, Birmingham Hotel Birmingham
Menzies Strathallan Hotel Birmingham
Hotel Style:
#22 Luxury Hotel in Birmingham
#42 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Birmingham Strathallan staff and other travellers.
8 questions
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Questions? Get answers from Hallmark Hotel Birmingham Strathallan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DON'T accept an inner, pie-shaped room. Just grim.”
 of 5 bubbles saranLondon, 12 Mar 2017 | Read review
“Definitely do not choose a City Room they are very poor.”
 of 5 bubbles JuliaS378, 5 Mar 2017 | Read review
“I had outside room don't know if inside rooms are the same as it is a circular building”
 of 5 bubbles welshhoppy, 17 Feb 2017 | Read review
“Ask for an outside facing room, as the inside ones are pretty small.”
 of 5 bubbles Devongeordie, 1 Feb 2017 | Read review
“the rooms without a view facing in are bigger and quieter and warmer”
 of 5 bubbles matthewfrayne, 31 Jan 2017 | Read review
5 of 5