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Holiday Inn Express Birmingham - Star City

Expedia.comUS$69*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$81*
US$69*
US$81*
US$69*
US$81*
US$69*
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Holiday Inn Express Birmingham - Star City
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440 Reviews from our TripAdvisor Community

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Showing 434: English reviews
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HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

Me and my partner stayed here again after it ring perfect for what we needed (previously stayed here last year in October) we choose this hotel as we had tickets to an event at the NEC and this hotel is only a 20-25min drive away but affordable price unlike others nearby. Also across the road less than 10min walk star...

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Helpful?
Thank Michelle_V92
About Hotel's Favourite Review
Reviewed 3 weeks ago

The room we had was located on the ground floor just behind the bar, so there was some noise, there was a massive gap under the door which let a load of light in. The room was clean and had a good shower. The bed was very comfortable, but it was very small.The staff in the bar area were friendly....

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Helpful?
Thank matt9478
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Hi matt9478, Thank you for taking the time in posting a review about our property on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. I appreciate the high rating you gave us in terms of service delivered and cleanliness level. On the other hand, I am sorry...

Dorchester, United Kingdom
Reviewed 3 weeks ago

Stayed here with the grandchildren overnight. The staff were excellent and looked after us well. The breakfast was a buffet and did not disapoint. If we were here for a night in the city the location would be great as well.

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Thank johnavfc2015
Reviewed 3 weeks ago via mobile

Good value for money at £55 a night midweek for a business trip with Star City complex just a 5-min walk away so a very good location, but lots of noise from the road, people walking through at night and a restless night due to paper thin walls

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Helpful?
Thank Ben H
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear Ben H, Thank you for your recent stay with us and reviewing our property. I am delighted to know you liked the convenient location of our hotel in the area. On the other hand, I am sorry for the experience you had with the noise which affected your stay. We take our guest comments very seriously and always strive...

Scottish Highlands, United Kingdom
Reviewed 4 weeks ago

We stayed unexpectedly over the bank holiday weekend, my husband ended up in hospital for a week. Sophia managed to swap rooms to accommodate my kids and I when I called, as this was the nearest accommodation to the hospital.(also a very busy bank holiday weekend and the Inn was full!!) I had a trailer and a boat which I...

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Thank ionamusky
Reviewed 10 April 2017 via mobile

Stayed here for one night for a Star Trek convention. Perfectly located distance from the NEC and cadburys world. Short walk to Star City or as the locals call it Stab City. Its a nice complex lots of choice! Hotel has a good breakfast very friendly staff, other conventionists stayed here too. We are coming back for an event in...

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Thank Iain F
Chester, United Kingdom
Reviewed 6 April 2017

Not the cleanest ever Holiday Inn Express hotels, you are not the only thing alive in the bed, also carpets and walls really dirty, not nice. Windows do not open, fixtures and fittings broken or cracked, telephone will cause someone a shock. Bare wires, smells of damp and all in all a very poor if not the worst possible example...

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Helpful?
Thank musicstu
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear musicstu, We appreciate you for sharing your review about your recent stay. We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received.I apologize for any inconvenience you might have experienced. I have sent you a private message to reaffirm my apologies. I very much hope that you...

Sheffield, England, United Kingdom
Reviewed 31 March 2017

I stayed here for three night a couple weeks back for a show at the NEC, my mum stayed for two night and my dad stayed for the other. Overall the staff were very friendly and helpful! The rooms we're pleasant, might not be the greatest but you get what you pay for. Breakfast was lovely and filling too, they...

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Thank Emma S
Reviewed 27 March 2017 via mobile

As everyone else has said. Tired, noisy, stains, no hot water pressure, a printed note at reception saying aircon may not work please come tell us, we can't be bothered to actually test them for you. How this is still considered acceptable is beyond me, its basic stuff.

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Helpful?
Thank Karl A
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear Karl A, Thank you for your recent stay with us and reviewing our property. We are sorry for the shortfalls you have noticed with the quality of our facility and the room you received. We also apologize for the level of service you had and the cleanliness of your room. The feedback we receive from our valued guests, like...

London
Reviewed 21 March 2017

Disgusting! Last night I had the misfortune of being booked into this hotel for three nights for work. It's filthy! The rooms are filthy, the carpets are filthy, the chairs in the rooms are filthy, even the monitor on the reception desk is filthy. On my first night I was checked into room 302 - I came back to find...

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Helpful?
Thank 1AceTraveller
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear 1AceTraveller, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean, and superior accommodations. However, it is disappointing to know we did not meet your expected stay due to the quality of cleanliness in...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Conference Facilities

Additional Information about Holiday Inn Express Birmingham - Star City

Address: Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: €59 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Birmingham - Star City 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton By Hilton Birmingham Star City Hotel Birmingham
Birmingham Blueberry Hotel
Hotel Style:
#48 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Birmingham - Star City staff and other travellers.
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Questions? Get answers from Holiday Inn Express Birmingham - Star City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try another hotel..”
musicstu, 6 Apr 2017 | Read review
“Rooms away from the road are quieter. (Weekend stag/hen dos)”
emmas481, 30 Mar 2017 | Read review
“Choose another hotel”
1AceTraveller, 21 Mar 2017 | Read review
“Just find a different hotel”
915alanp, 2 Jan 2017 | Read review
“Dont stay on the second floor”
JaneD252, 19 Nov 2016 | Read review
5 of 5
Expedia.com
US$69* /night
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Hotels.comUS$69
Hotwire.comUS$69
HotelQuicklyUS$81
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Prices are for 1 room, 2 adults
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