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The Spires Serviced Apartments

CancelonUS$209*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Spires Serviced Apartments
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166 Reviews from our TripAdvisor Community

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Showing 163: English reviews
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Reviewed 1 week ago

The 1 bedroom apartment was pretty tidy and clean and the staff were very warm and helpful for any question i had since i had just relocated to this city. There's daily cleaning and the amenities provided in the apartment are spot on and the ones needed for daily living.

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Helpful?
Thank Karanvir S
TheSpiresManagement, Manager at The Spires Serviced Apartments, responded to this review

Dear Karanvir Thank you very much for your great feedback on our apartments and staff I am very pleased that you had a great experience We hope to welcome you to The Spires Birmingham in the nearest future Kind regards Robert Jukowski

London, United Kingdom
Reviewed 1 week ago

i travel all around the UK for business and have used this apartment as my preferred Birmingham location on a number of previous occasions. they staff both in the office on the phone and at the property are helpful, friendly and very professional.this time the was a slight issue with no avavbalbe parking, but this was sorted out quickly and...

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Helpful?
Thank dth71
TheSpiresManagement, Manager at The Spires Serviced Apartments, responded to this review

Dear Mr Healy, Thank you very much for your time and great review regarding your recent stay at The Spires Birmingham. We are really happy that you enjoyed it and even though there was a small issue with parking we managed to sort it out for you so you could have a lovely stay with us. We are looking forward...

Reviewed 3 weeks ago

I stayed here for over more than 6 months and really nothing to complain. Very friendly staff, very spacious and all the basics that you need. (refrigerator, kitchen, dishwasher, washing machine, iron,..) Good bed. Only thing was that the shower leaked a little bit, but overall great stay.

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Helpful?
Thank Sander C
TheSpiresManagement, Manager at The Spires Serviced Apartments, responded to this review

Good Afternoon, Thank you so much for your lovely feedback. it was great having you at The Spires and it is a pleasure to hear you have enjoyed your stay. I am very sorry we missed the shower leak, the issue has been addressed and fixed. We hope to see you again in the near future. Kindest Regards, Ewelina

Derby, United Kingdom
Reviewed 3 weeks ago via mobile

Second time of staying, it's very convenient for the Mailbox but this the standard was reduced, the bathroom bin hadn't been emptied and the shower rail was loose, and the shower screen did not meet the bath, so when you showered you flooded the floor. Apart from that, for the money it was comfortable., though I feel wi-fi should be...

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Helpful?
Thank GrahamStokes
TheSpiresManagement, Manager at The Spires Serviced Apartments, responded to this review

Dear Mr Stokes, Thank you for taking your time to leave a review. It is a shame you found the apartment less appealing on this occasion. I can assure you I have addressed all the issues you have raised in your feedback. It is a real shame it has not been brought to our attention when you checked in as...

Reviewed 4 weeks ago

What a lovely break! Being just a 5 minute walk from New St Station, 'The Spires' is ideally located for visits to Birmingham city centre and the Jewellery Quarter. It is also only 50 yards from 'The Mailbox' with its numerous restaurants and up-market shops. Or, if you prefer, the local, canal-side pubs, just 400 yards away, provide a lovely...

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Helpful?
Thank Charles M
TheSpiresManagement, Manager at The Spires Serviced Apartments, responded to this review

Good Afternoon, Thank you so much for your kind review. I am very pleased you have enjoyed your stay at The Spires Birmingham. It is great to know our facilities, customer service as well as location met your expectations. We hope to see you again in the near future. Kindest Regards, Ewelina

London, United Kingdom
Reviewed 8 April 2017

The welcome I received was very friendly and professional. The explanations and information were great. Showing me around the apartment was a good touch. Friday and Saturday nights can get a bit loud on the street. The upside is it's quiet weekend mornings for sleeping in. Great location for the famous mailbox. Overnight security is fairly typical - not great...

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Helpful?
Thank Vince P
Operations M, General Manager at The Spires Serviced Apartments, responded to this review

Dear Vince P, We would like to thank you for taking the time to review The Spires in Birmingham on TripAdvisor. We are very pleased to read that you have enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, Kirsten Jensen Operations Manager

Limassol District, Cyprus
Reviewed 18 March 2017

A great location within a few meters of the famous "mailbox" containing all the social eateries anyone could ever want. Much cheaper than the normal inner city budget hotels but with the benefits of a self contained apartment such as a washing machine, dishwasher, fridge/freezer and a microwave and everything you need to use the facilities. I stayed for 12...

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1Thank penny t
TheSpiresManagement, Manager at The Spires Serviced Apartments, responded to this review

Dear Penny, Thank you so much for your incredible review of The Spires. We are delighted to hear how much you enjoyed your stay in our duplex apartment. It was our pleasure to cater to your needs. We are delighted to hear that you will be returning for your next stay in Birmingham, we are looking forward to it. Kindest...

lakeland
Reviewed 13 March 2017

Good location. needs a bigger bed, can't make a local call from room, wi-fi would have been nice. The staff was very nice and helpful. Very clean and comfortable. Good shopping close by. Restaurants were marginal. 0 min. wlk to trains.

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Helpful?
Thank sunspunw
TheSpiresManagement, Manager at The Spires Serviced Apartments, responded to this review

Dear sunspunw, Firstly, I would like to kindly thank you for taking the time to let other travellers know about your experience with The Spires in Birmingham. Secondly, I am very happy to hear that you enjoyed your stay and our customer service, location, cleanliness as well as facilities have met your expectations. The phones are designed to call our...

Gloucester, United Kingdom
Reviewed 19 February 2017

We often travel as a family and as a family of 6 (5 on this occasion) we often have difficulty in finding suitable sized rooms so we cannot always stay at the same place. We have therefore stayed at various hotels of varying quality. The Spires at Birmingham has to rank at the very bottom. The standard of the room...

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Helpful?
Thank iskcel
Guest Experienc... M, General Manager at The Spires Serviced Apartments, responded to this review

Dear Guest, I would first of all like to thank you for choosing to stay at The Spires Birmingham during your recent visit to the city, as well as for taking the time to write a review on TripAdvisor. I am sorry to learn of the inconveniences that you have experienced during your stay. I would like to invite you...

Orlando, United States
Reviewed 19 February 2017

If it wasn't for Ms. Ewelina Pasternak the manager I never would have stayed their because I had so many questions and wanted everything perfect. She exceeded my expectations!!! and the place was great and so close to everything!!!

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Helpful?
Thank Ralph L
Guest Experienc... M, General Manager at The Spires Serviced Apartments, responded to this review

Dear Ralph, We would first of all like to thank you for choosing to stay at The Spires Birmingham and for taking the time to write a review on TripAdvisor. We truly appreciate your kind feedback, which has been shared with the team. We look forward to welcoming you back to The Spires in the near future. Kind regards, Kirsten...

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04/06/2017 05/06/2017
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Amenities

About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about The Spires Serviced Apartments

Address: Viva 10 Commercial Street, Birmingham B1 1RH, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Kitchenette Suites
Price Range: €95 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Spires Serviced Apartments 4*
Number of rooms: 30
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Also Known As:
The Spires Serviced Hotel Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from The Spires Serviced Apartments staff and other travellers.
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Questions? Get answers from The Spires Serviced Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views and airy apartments with a lot of natural light”
710karanvirs, 18 May 2017 | Read review
“Our room, number 14, was on the top, 5th floor. Apart from one delivery lorry, we heard no outside noise whatsoever..”
charlesmE1423NW, 27 Apr 2017 | Read review
“Ask for a quiet room as friday and saturday visitors can sometimes be noisy.”
pennyt280, 18 Mar 2017 | Read review
“No front facing room if you enjoy any sleep.”
iskcel, 19 Feb 2017 | Read review
“High floor”
210EmilyM, 31 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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