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Malmaison Birmingham

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Malmaison Birmingham
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2,166 Reviews from our TripAdvisor Community

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Showing 2,150: English reviews
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Oxford, United Kingdom
Reviewed yesterday NEW

Hotel is in a good central location. Went to concert at Barclaycard Arena and enjoyed leisurely stroll along canal to get there from hotel. Rooms are spacious and furnishings are good quality. Loved toiletries but would have welcomed body lotion. Did not eat there but went to brasserie for cocktails. The hotel is located right next to upmarket shopping mall...

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Helpful?
Thank sandra2405
derby
Reviewed 3 days ago NEWvia mobile

Stayed again at the the Malmaison in a club room. The rooms are well appointed , spacious and clean. The front desk staff are very friendly and helpful Sonia looked after us at check in and she was very pleasant. We attended a concert ant the barclaycard arena and this hotel is a great location as it was only a...

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Thank hanzdatdodishes
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear hanzdatdodishes, Thank you for the great review of your stay with us at Malmaison. The team here in Birmingham are all working towards making the hotel a great place to relax & stay and I am glad that this came across during your visit. I have passed on your compliments to Sonia, you've made her day! I hope that...

Cheltenham, United Kingdom
Reviewed 4 days ago NEWvia mobile

I stayed here recently for my 20th birthday, I stayed with my Mum- as I had mentioned at the time of booking that it was my birthday they had kindly complimentary upgraded me to a Superior Twin (2 big comfy double beds!!) they had also given me a hand written card with 2 prosecco vouchers to spend in the bar...

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Thank Harriet F
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Harriet F, Thank you for the lovely 5* review. We are thrilled when we receive such a great feedback and I will make sure that the team is thanked for making your stay special ! We hope to see you back again soon ! Very best regards, Damian

London, United Kingdom
Reviewed 4 days ago NEW

This is a central hotel and close to all the amenities. The rooms are lovely and the beds very comfortable. The only problem is finding it as the Satnav directs you to the wrong place and I couldn't find the parking. I would definitely stay here again.

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Thank Baroness V
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Baroness V, Thanks for taking the time to let us know that you enjoyed your stay at Malmaison Birmingham. We offer a variety of rooms with chic designs, all worth to be tried ! We look forward to welcome you back again soon ! Very best regards, Damian

Maidstone, United Kingdom
Reviewed 5 days ago NEWvia mobile

A quick stay over as was going to a concert at the Barclaycard arena which was only a 10 minute walk away. Lovely hotel, great bed. Customer service was excellent. Parking was a slight issue as you had go pay to park in the carpark next to the hotel that cost approx £17 a day. That being said I would...

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Helpful?
Thank Ben_j_d85
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Ben_i_d85, Thank you for this great 5* review and for your kind words ! I was pleased to see that you have enjoyed your stay. The team and I are always thankful of hearing that we have got things right, I will pass on your compliments ! I hope that we will see you back again soon! Very best...

Leicester, United Kingdom
Reviewed 1 week ago via mobile

We stayed for one night, making a weekend out of a visit to see an act at the Barclaycard Arena. We arrived earlier than the check in time and we were pleased that they were able to provide a room straight away. Our room on the 5th floor was fine. It was a standard room so no real 'wow' to...

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Thank Zedbees
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Zedbees, Thank you for the great review of your stay with us at Malmaison. The team here in Birmingham are all working towards making the hotel a great place to relax and stay & I am glad that this came across during your visit. I hope that we will see you back with us very soon. Very best regards...

London, United Kingdom
Reviewed 1 week ago via mobile

Enjoyed a fab afternoon tea at Malmaison. Lovely selection of savoury and sweet items and great cup of English breakfast tea. The mango pavlova was especially amazing!! The service could have been more speedy and they ran out of teapots for a large group so had to ask for ours but would still return for the mango pavlova alone.

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Thank kez066
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear kez066, Thank you for taking the time to share your Afternoon tea experience with us here at Malmaison Birmingham. I was pleased to see that you have loved our Afternoon Tea selection and we look forward to welcome you again soon to enjoy the amazing mango pavlova ! Very best regards, Damian

Eastbourne, United Kingdom
Reviewed 1 week ago via mobile

I was last here in 2011 and the place still maintains its cosy, boutique type feel. The hotel is situated in the Mailbox which has shops and bars right behind it, overlooking the canal. It's very close to Broad Street if you want more bars and restaurants.. A car park is to the right of the front door, you get...

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Helpful?
Thank Mark R
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Mark R, Thank you for the great review of your stay with us at Malmaison. The team here in Birmingham are all working towards making the hotel a great place to relax & stay and I am glad that this came across during your visit. I hope that we will see you back with us very soon. Very best...

Sheffield
Reviewed 1 week ago via mobile

Just returned from a two night stay at the Malmaison, Birmingham and what a relaxing, enjoyable visit it was. Professional staff, great room - we had a Club Mal room, robes, slippers, water, fruit & chocolates all included and recharged daily. Great location in The Mailbox with plenty of places to eat or drink during your visit. We took advantage...

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Helpful?
Thank Casio73
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Casio73, Thank you for the fantastic review of your stay with us at Malmaison Birmingham & for taking the time to share this. It is always nice to read that our guests enjoyed their stay & I am really pleased that we got things right for you. I hope that you will be a regular visitor to us here....

Perpignan, France
Reviewed 1 week ago via mobile

Great location close to lots of bars, restaurants and shops in the city centre. Friendly professional greeting. Club room, sixth floor. Views not great but who cares when you're sleeping in a super comfortable bed? (Something too many hotels stupidly neglect!) nice clean bathroom, spacious entrance, kettle for tea and coffee facilities plus fully stocked minibar. Rooms were peaceful and...

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Thank BeenThereEatenThat
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear BeenThereEatenThat, Thank you for this excellent 5* review and thank you for taking the time to share your experience of your stay with us here at Malmaison Birmingham. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison Birmingham

Address: The Mailbox 1 Wharfside Street, Birmingham B1 1RD, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: €98 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Birmingham 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Malmaison Birmingham Hotel Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Hotel Style:
#4 Spa Hotel in Birmingham
#11 Luxury Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Birmingham staff and other travellers.
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Questions? Get answers from Malmaison Birmingham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No rooms with a veiw here. but rooms are nice.”
natashabL5417LK, 19 Apr 2017 | Read review
“7th floor very quiet”
vikvet, 6 Apr 2017 | Read review
“Food good, restaurant service shocking. be prepared to wait a long time !!!”
KarenS689, 6 Apr 2017 | Read review
“Higher is always better”
921ianH, 2 Apr 2017 | Read review
“Rooms 409, 410 and 411 were nice and quiet for us”
DianeG89, 13 Mar 2017 | Read review
5 of 5