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Holiday Inn Express Birmingham - Castle Bromwich

178 reviews
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Traveller (29)
Room & Suite (94)
Dining (49)
Overview
  • Excellent19%
  • Very good36%
  • Average24%
  • Poor13%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Bar/Lounge
3.0 Star Hotel
All hotel details
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Reviews (178)Write a Review
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All reviewsmotorway accesschoice of firm or soft pillowsroom was cleannearby necselection of cerealsbreakfast areapull out beddesk areadual carriagewaycooked breakfastbeanshot itemseasy accesstaxi rideyogurtshort stayhotel chain
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11 - 15 of 176 reviews
Reviewed 15 September 2017

OK, rooms are fine, staff are a bit on the slow side, service not great by HIE standards. Small bar and breakfast area for the number of rooms so can be congested. Slow check in, staff seem inexperienced.More

Thank Charlie L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Castle BromwichResponded 30 September 2017

Dear Charlie L, Thank you for your recent stay with us and reviewing our property. I am sorry to learn the shortfalls you have noticed with the service you received from our staff and the challenges you had in our breakfast area. We work very...More

Reviewed 14 September 2017

Reception staff were excellent, very friendly and efficient. The room was clean and comfortable and breakfast had a good choice with the option to take away if in rush. The rooms have been refurbished but there was no plug socket by the mirror and no...More

Thank bandslondon
Reviewed 9 September 2017 via mobile

Arrived at the hotel, just off the M6 motorway, free parking with a pub next door. I approached the reception desk and asked to check-in, the staff couldn't find my booking even though I showed them confirmation on my laptop, spent approximately 30 minutes at...More

Thank Ben P
Response from IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Castle BromwichResponded 23 September 2017

Hi Ben P, Thank you for choosing to stay with us and for taking the time to share your recent experience at our hotel. I genuinely regret to learn that you did not fully enjoy your stay for you only found our hotel to be...More

Reviewed 6 September 2017

Stayed here for one night and I was glad to get out of there to be honest as even though it was good value and we just wanted to sleep there for a night the sofa bed was the most uncomfortable thing that I have...More

Thank amansidhu
Response from IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Castle BromwichResponded 20 September 2017

Hello amansidhu, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you liked our breakfast options and found our staff helpful. On the other hand, I am sorry for the...More

Reviewed 27 August 2017

This hotel is perfectly located to get to the nearby NEC. We arrived in reception, and were efficiently booked in by the friendly duty manager. The room was clean and the beds were very comfortable. We love that this hotel chain give you a choice...More

Thank arclight999
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Traveller (29)
Room & Suite (94)
Dining (49)
Hotel & Grounds (66)
Bathroom (5)
Business Centre & Event Rooms (3)
About
Amenities
Top amenities
Free Parking
Breakfast included
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$59 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$59 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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