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Hotel Indigo Birmingham

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Hotel Indigo Birmingham
Hotel Indigo Birmingham
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951 Reviews from our TripAdvisor Community

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Showing 940: English reviews
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London, United Kingdom
Reviewed today NEW

I stay here once a month as I have a meeting nearby. I've had rooms on both 23rd and 24th floor and all I can say is avoid 24th floor like the plague. If you are unfortunate to get put on 24th floor, ask for earplugs when checking in. It sounded like a herd of elephants partying up above from...

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Helpful?
Thank Judith G
Dubai, United Arab Emirates
Reviewed yesterday NEWvia mobile

I booked this hotel for my daughters birthday thinking spa, great restaurant, shopping etc. Perfect! We were extremely disappointed. On arrival, the ladies at reception were friendly and helpful, however, this was the only positive (although restaurant was quite good). We could not check in until 3 so thought we would use the spa. However we were told we could...

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Helpful?
Thank allyhook5
Management response:

Dear Allyhook5, Thank you for taking the time to write such a detailed review. All your comments areessential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed . Please let me know if you want to discuss this...

Alderley Edge, United Kingdom
Reviewed yesterday NEW

I've stayed here about 6 times - maybe more. When it's good it's good. But the top floor rooms can be noisy because they are under the restaurant and bar, and the room experience varies more than any other modern hotel I've stayed in. I've had great rooms with floor to ceiling windows covering two sides but I've also had...

Review collected in partnership with this hotel
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Helpful?
Thank A449
Management response:

Dear Guest, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. I will address the housekeeping issue as mentioned. Pleased to hear you loved the breakfast . I do hope we will have a chance to welcome you back with...

Reviewed 2 days ago NEW

Hotel indigo was nice. Beds were very warm and comfortable. Everything was clean. Would have been nice if they provided up to date ipod docs because they only had ones for iphone 4s + no aux. Spa was nice also.

Review collected in partnership with this hotel
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Helpful?
Thank awilliams311
Management response:

Dear Awilliams, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. We are in the process of refurbishment very soon and will address the issues of ipod docking station. Kind Regards Kishor

Reviewed 2 days ago NEW

I have tried pretty much every hotel in Birmingham over that last two years and this one comes top. Great location. Spectacular views. Ace restaurant. Nice rooms. Aveda toiletries. Decent choice of bars and restaurants nearby. Friendly staff. I try to stay here every week when it's not over booked.

Review collected in partnership with this hotel
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Helpful?
Thank mh19712017
Management response:

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Look forward to welcoming you back very soon. Kind Regards Kishor

Reviewed 4 days ago NEWvia mobile

We went as a group of eight ladies celebrating a fortieth birthday, we had a day in the spa and loved if felt very relaxed with lunch, Wow their macaroni cheese was fantastic! With a nights stay the rooms where spacious and clean all what you need and even some courtesy snacks in the fridge. We had a meal upstairs...

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Helpful?
Thank Anna B
Management response:

Dear Anna, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. We hope to have you back in the near future and take part in more of your life's celebrations and milestones. Kind Regards Kishor

Northampton, United Kingdom
Reviewed 5 days ago NEW

I though the would be a class above the "hen/stag nights" but all night long we were woken by drunken screaming. On top of that the bar with music was on the floor above so the music was thumping through the ceiling. Stayed here many times before but this has certainly put me off returning which is a shame as...

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Helpful?
Thank Steve C
Management response:

Dear Steve, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Please accept my apologies for the issues faced during you last stay with us , I will look into the same personally. Please feel free to contact us if planning to come back again. We will assure...

Telford, United Kingdom
Reviewed 5 days ago NEWvia mobile

I checked in for the day and the young trainee at the desk was polite friendly and professional. The room was spacious and comfortable and well equipped. Unfortunately when I came to check out I was told I had to pay again as no payment had been recorded against my booking. I had to insist that I had paid and...

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Helpful?
Thank Timothy G
Management response:

Dear Timothy, Thank you for staying at Indigo Hotel Birmingham and posting your review. I am pleased to hear you found the team friendly and professional . Also pleased to note the bedroom was to your liking. I apologise for the issues with regards to payment faced on checkout , please be assured I will pass the information to the...

Ripon, United Kingdom
Reviewed 1 week ago

First impression of hotel was not a good one. Nowhere to park & the lady receptionist was abit frosty. However, once sorted into our room 24 th floor, we were good. Lovely modern room with fantastic views of the city. Had dinner in the MPW restaurant & was totally disappointed with the food. Service was spot on ! Had dinner...

Review collected in partnership with this hotel
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Helpful?
Thank Tractorman5
Management response:

Dear Tractorman5, Thank you for staying at Indigo Hotel and also giving us a feedback of your stay. We have sent your feedback to the personnel concerned. I apologize the issues faced during your stay with us. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to...

london
Reviewed 1 week ago via mobile

The reception service was terrible and the staff were quite frankly rude on a number of occasions. We had called in advance to request a birthday set up for my father and I specified that this should be in the twin room on the phone to Holly. Despite this, the hotel put 3 deflated balloons and a couple of pieces...

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Helpful?
Thank sara000111
Management response:

Dear Sara, I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Indigo Birmingham

Address: 200 Wharfside Street | The Cube, Birmingham B1 1PR, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: €93 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo Birmingham 4*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Agoda, Priceline, IHG, Cheap Tickets, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Hotel Indigo Birmingham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Spa Hotel in Birmingham
#13 Luxury Hotel in Birmingham
#20 Business Hotel in Birmingham
#27 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Birmingham staff and other travellers.
13 questions
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Questions? Get answers from Hotel Indigo Birmingham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“23rd Floor - avoid 24th unless you are ok with elephants above you”
judithg638, 27 Apr 2017 | Read review
“Floor 23 was very quiet”
skinnypete, 3 Apr 2017 | Read review
“No room tips to add the room was well set up with all first world problems taken care of”
rosies908, 30 Mar 2017 | Read review
“Be care of the column centred in the middle of the room, adjacent to your bed, if wake up with a hangover you'll be in trouble.”
940mikei, 2 Mar 2017 | Read review
“City view, high floor”
YorkshireHotFeet, 27 Feb 2017 | Read review
5 of 5