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Holiday Inn Express Birmingham NEC

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Holiday Inn Express Birmingham NEC
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987 Reviews from our TripAdvisor Community

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Showing 967: English reviews
Sheringham, United Kingdom
Reviewed 24 January 2016

We stayed here when we went to a concert at the nec. Reception staff quick efficient and very helpful. Room was nice basic,with a sofa bed and a good size double bed. It was a shame sofa bed was made up as it limited the space in the bedroom. If my wife had fallen out with me i would of...

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Helpful?
Thank Russell C
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Russell C Thank you for the review. It's great to see you found all the staff welcoming and they helped make your stay an enjoyable one. We hope you will use us again the next time you are in the area. Regards Fiona General Manager

Galashiels, United Kingdom
Reviewed 20 January 2016

Basic accommodation at an acceptable price. Room clean and of a decent size, shower excellent, comfortable bed. More than sufficient for a one night stay. Description a bit misleading in terms of "easy" access to Birmingham Airport - there is no alternative to having to take a taxi - approx £10 one way, but better connection to NEC itself.

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1Thank louiedebounce
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Louiebounce, Thank you for your review I am pleased to see that overall you enjoyed your stay with us. We hope to see you again soon. Regards Fiona General Manager

Tywyn, United Kingdom
Reviewed 20 January 2016

I booked this hotel a week before we were travelling and got a great deal on 2 nights stay ,we love watching the planes taking off and landing from birmingham international and this hotel was a short drive away .I have stayed in a few HIE hotels all have been very good but the staff at this one in Birmingham...

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Helpful?
Thank jane e
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Jane e Thank you for your review it's lovely to read such lovely comments about the team. I am pleased you enjoyed your stay we hope we get to welcome you back again very soon. Regards Fiona General Manager

Newport, United Kingdom
Reviewed 20 January 2016

had a night here (well 12 hours) on 9th January, hotel + room were clean + tidy, left early so didn't have breakfast but tea, coffee, snacks were provided. The only problem we had was when we ordered some drinks ! 2 large Bacardi + cokes, 2 large vodka + orange, this came to £35 !!!! disgraceful

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Helpful?
Thank Tony P
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Tony P, Thank you for taking the time to write a review. I am pleased to see that many aspects of your stay were to your satisfaction. I can understand that the round of drinks does seem expensive however since a change in licensing laws we are unable to offer promotions on spirits. The round of drinks is 8...

Wales, United Kingdom
Reviewed 18 January 2016

The housekeeping staff stole my mobile phone which i accidentally left behind. when we returned not long after booking out they had cleaned the room and stolen my phone. managers and even more senior staff refused to do anything about it and even lied saying they searched the staff when another part of the company communicated to me that they...

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3Thank Sarah H
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Sarah H, Thank you for taking the time to share your concerns both here and directly with the hotel. Please be assured that we take any allegation of theft extremely seriously. We understand that items can be mislaid and as such, we have rigorous policies in place for the management of lost property which result in us recording the...

UK
Reviewed 17 January 2016

Stayed for the Autosport show for 2 nights, First night the Food was quite good but spoiled by very slow service and meals arriving at staagered intervals, No heating in room but sorted efficiently and quickly, Breakfast was superb and very enjoyable, Sadly the food for the evening was a disaster, Despite only about 5 people in food section eating...

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Helpful?
Thank John H
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear John H, Thank you for your review I am sorry that we did have some issues in the kitchen during your stay. We did have problems with the oven which did cause a delay on the food, I can see that the manager on duty did try to compensate you but I can appreciate how frustrating the delay would...

Chef-Boutonne, France
Reviewed 16 January 2016

As you would expect from Holiday Inns it was a pleasure to rest my weary feet here after a grueling day at The Festival of Quilts! Extra pleasure was the shuttle bus which was provided to transport us to and from the NEC. The down side was the restaurant, which couldn't accommodate me for the evening meal, on my first...

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Thank Rangasmum
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Rangasmum, Thank you for your review I am pleased you enjoyed your stay. It is good to know that the team took the time to add on your loyalty points and that you found the hotel clean. The pub next door does get busy during quilts it is possible to book tables in advance if you return next year....

Northern Ireland, United Kingdom
Reviewed 11 January 2016

What it says on the box, fine for business or short stays. Room was comfortable and good enough size. Extra tea/coffee supplies for room were easily found in reception area...nice touch as we drink lots of it. Breakfast was good too. Not a full fry, but a few hot items and plenty of cereal, toast/croissants, fruit etc. Included in the...

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Helpful?
Thank ConnieBella
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear ConnieBella, Thank you for your review it is always nice to hear that a guest would return for a visit in the future. We hope to welcome you back soon. Regards Fiona General Manager

Burleson, Texas
Reviewed 7 January 2016

We booked and pre-paid for our room on August 8, 2015 at 12:49:12 PM EDT under the Holiday Inn Guarantee. We paid for a room that had two beds in it for two adults. When we arrived we were told that due to overbooking that we had been given a room with one bed, and a convertible couch this was...

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Helpful?
Thank Melissa A
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Melissa A, I am so sorry for the problems you encountered during your stay. I have today contacted you by email. We do try to exceed our guest expectations however during your stay it feels like we fell short of that mark. If you wish to discuss further please do not hesitate to contact me. Regards Fiona General Manager

Cambridgeshire, United Kingdom
Reviewed 7 January 2016

This hotel is very close to NEC and Birmingham airport, the staff are very helpful and go out of their way to help you, the food is very good but the price can vary a lot at this hotel from around £46 to £150 depending on what is going on in the area. The NEC I guess is the one...

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Helpful?
Thank john F
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear John F, Thank you for your review. I am pleased to see overall you enjoyed your stay with us. As with all hotels our prices do vary with demand however we are always competitive in our local market. As you say for the best deal we do always advise to book in advance. I hope that we get the...

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Express Birmingham NEC is a modern hotel located in the grounds of the UK's largest exhibition centre, the National Exhibition Centre, 10 minutes from Birmingham International Airport and Train Station. Our modern rooms feature comfy beds, en-suites with power showers and air-conditioning. The rooms are kitted out with everything you need for a relaxing stay including free Wi-Fi, 32-inch TVs with Freeview and a choice of pillows. Tasty evening meals such as pastas, curries and burgers are served in the Great Room daily and you can grab a pint or glass of wine from the bar after a busy day. Our Express Start breakfast is included for every guest. Help yourself to toast, pastries, cereals, porridge, bacon bap or a helping of scrambled eggs, sausages and baked beans. The hotel has ample parking and is charged at £8 per night for residents. ... more   less 

Additional Information about Holiday Inn Express Birmingham NEC

Address: Bickenhill Parkway, Birmingham B40 1QA, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: €51 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Birmingham NEC 3*
Number of rooms: 179
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Also Known As:
Holiday Inn Express Birmingham Nec Hotel Birmingham
Birmingham Holiday Inn
Hotel Style:
#49 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Birmingham NEC staff and other travellers.
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Questions? Get answers from Holiday Inn Express Birmingham NEC staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no "best" rooms. Think they are all the same.”
S4954LTdavidm, 24 Feb 2017 | Read review
“You will need to get a taxi if visiting the NEC or airport.”
VeryWhiteBrit, 1 Feb 2017 | Read review
“add in the cost of the taxi to your stay £ 13.00”
yaeman, 26 Jan 2017 | Read review
“Book in advance”
6papahotel, 26 Jan 2017 | Read review
“Probably all the same rooms. No views to speak of.”
stevelU427MH, 2 Jan 2017 | Read review
5 of 5