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Norfolk Hotel

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523 Reviews from our TripAdvisor Community

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Showing 517: English reviews
Birmingham, Michigan
1 review
Reviewed 15 November 2014

Suprised to find such a gem of a hotel in central brim, great value for money and had everything I needed for a shirt stay. It was also only a short stroll away from restaurants and pubs. Would stay here again

Helpful?
Thank scott m
Norfolkinnhotel, Manager at Norfolk Hotel, responded to this review

Thank you for submitting such a kind and honest review. We are glad you enjoyed your stay, and look forward to seeing you again in the future. We have recently refurbished and we are very happy that our guests are now reaping the rewards. All the best, and we hopefully will see each other in the near future. More 

Cardiff, United Kingdom
1 review
Reviewed 12 November 2014

Having read some of the other reviews I was a bit sceptical however I still decided to book here and I am glad I did. upon arrival the staff were very welcoming and friendly setting the tone for a very enjoyable stay. The room itself seemed recently refurbished which was excellent as it was clean, with the bathroom in pristine... More 

Helpful?
Thank nikki m
Norfolkinnhotel, Manager at Norfolk Hotel, responded to this review

Thank you for submitting such a kind and honest review. We are glad you enjoyed your stay, and look forward to seeing you again in the future. We have recently refurbished and we are very happy that our guests are now reaping the rewards. All the best, and we hopefully will see each other in the near future. More 

Dudley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 November 2014

Surly staff, step out of a very dated and scary elevator into a hotel from hell, dirty smelly carpets, tiny room with no room either side of the bed to get out, no heating, everything dirty, walls and radiator peeling, stains everywhere, we actually left and went home, no refund and bad attitude, it is horrible

Helpful?
1 Thank julia b

Travellers are raving about these Birmingham hotels

Oakham, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 November 2014

My colleagues and I (almost) stayed here the night before an important exam in Edgbaston. It was very cheap and seemed to be a good deal. When we arrived, the receptionist was eating a takeaway curry and seemed extremely disinterested in our arrival. The place itself was...appalling. The place smelt of equal parts must and marijuana, and the type of... More 

Helpful?
2 Thank Steph B
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 November 2014 via mobile

Some friends booked this hotel online . It was a good offer so we said what the hell. We knew it wasn't going to be a 5 star with that price . But at least something decent at least to sleep after a long night out. The corridor smelled really bad. Walls dropping . Filthiness all over the place .... More 

Helpful?
3 Thank Gianna Z
Sheffield
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 November 2014

Didn't get a refurbed room but for the price it was a decent size, water was hot and bed comfy. With free parking too good value for money. Only stayed one night on business and didn't need breakfast so suited my purpose. Don't think I would stay here with family for a holiday but it suited my needs for business.... More 

Helpful?
Thank CaelaJ
Norfolkinnhotel, Manager at Norfolk Hotel, responded to this review

Thank you for submitting such a kind and honest review. We are glad you enjoyed your stay, and look forward to seeing you again in the future. We have recently refurbished and we are very happy that our guests are now reaping the rewards. All the best, and we hopefully will see each other in the near future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 November 2014

My boyfriend and I booked a room to stay for one night as we were visiting birmingham. We booked through booking.com where we were told we could use the free cancellation option up until the day of our stay. Things cropped up, which led us to take advantage of this option, and cancelled our stay on the 21st October. My... More 

Helpful?
1 Thank Jestock
Bispham, null, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 November 2014

I have just stayed at this hotel over night. I got a very good price from booking.com an the hotel had free parking, booked it then looked at the reviews an must admit I was not looking forward to my stay. When I arrived at reception they were doing refurbishment but wasn't messy so didn't mind. Checked in an our... More 

Helpful?
Thank Diane D
Norfolkinnhotel, Manager at Norfolk Hotel, responded to this review

Thank you for submitting such a kind and honest review. We are glad you enjoyed your stay, and look forward to seeing you again in the future. We have recently refurbished and we are very happy that our guests are now reaping the rewards. All the best, and we hopefully will see each other in the near future. More 

Wolverhampton, United Kingdom
1 review
Reviewed 2 November 2014

Me and my wife stayed at this hotel for 2 nights on the weekend and were very pleased we booked this hotel. We got a very good rate for our room and would definitely stay here again. The hotel was under some refurb but that didn't affect our stay. Our room looked new and was clean and comfortable. We had... More 

Helpful?
Thank David S
Norfolkinnhotel, Manager at Norfolk Hotel, responded to this review

Thank you for submitting such a kind and honest review. We are glad you enjoyed your stay, and look forward to seeing you again in the future. We have recently refurbished and we are very happy that our guests are now reaping the rewards. All the best, and we hopefully will see each other in the near future. More 

kildare
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 31 October 2014

Norfolk hotel has to be the worst place I've ever stayed. The staff were rude, no eye contact, no greeting or conversation. Could not believe the dog box they called a hotel bedroom, curtains hanging off the windows, broken kettle, no phone. There is reconstruction going on so lobby was noisy and dusty. Would not go back there ever. Such... More 

Helpful?
1 Thank stormcloudKildare

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
With over 100 en suite bedrooms, the 3-star Norfolk Hotel is situated on the A456 in Edgbaston, less than 10 minutes' drive from Birmingham city centre. It offers Wi-Fi access and free parking.Located next door to the hotel, the Headingley Restaurant offers international dishes for breakfast and dinner.Tea and coffee making facilities, Freeview TVs and a private bathroom feature in each modern room.The hotel is completely non-smoking, and has a stylish reception area and a well-stocked modern bar, which serves drinks until late and has Sky Sports channels.In large, peaceful gardens, the hotel is down the road from lively Broad Street, 2.5 miles from Edgbaston Cricket Ground and 1.5 miles from Birmingham New Street Station. The NIA and the ICC-Birmingham convention centre are a 10-minute drive away, with the M5 motorway less than 4 miles away and there are regular buses to the city centre. ... more   less 

Additional Information about Norfolk Hotel

Address: 267 Hagley Road, Birmingham B16 9NA, England (Formerly Comfort Inn Edgbaston)
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: €38 - €585 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Norfolk Hotel 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Comfort Inn Birmingham
Norfolk Hotel Birmingham
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Questions & Answers

Questions? Get answers from Norfolk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay the upgrade for a better room and bed”
 of 5 bubbles steve9565, 24 Nov 2016 | Read review
“Give it a miss.”
 of 5 bubbles 47RDG, 7 Nov 2016 | Read review
“Ask for a quiet room I did request a walk in shower on a ground floor which I was given”
 of 5 bubbles suzanneCheltenham, 28 Aug 2016 | Read review
“332 seemed ok to us”
 of 5 bubbles CarlaBatty, 24 Aug 2016 | Read review
“Choose a different hotel”
 of 5 bubbles TimTimmerson, 21 Aug 2016 | Read review
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