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Norfolk Hotel

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Norfolk Hotel
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537 Reviews from our TripAdvisor Community

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Showing 531: English reviews
Bourne, United Kingdom
Reviewed yesterday NEW

Nothing positive . The dirtiest hotel I have ever been in. Beds disgraceful, furniture falling apart. Bathroom truly awful. I didn't feel safe at all and left at six next morning. I wished i had gone home direct from event but because I had had three drinks i did not want to drive. How the hotel keeps open amazes me....

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Thank medisec
Reviewed 1 week ago via mobile

Don't do like me and reserve without reading the reviews first. This is indeed, without any doubt, one of the worst hotels I ever stayed in. First of all, the pictures are very deceiving. They don't correspond with reality. Everything looks tidy and new. That's not true! The staff is unfriendly and like others have already mentioned, most unhelpful. The...

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Thank Bartje1979
Reviewed 1 week ago via mobile

I went with a group of friends on a night out in Birmingham and a friend suggested stopping here as it was cheap, regardless to say I haven't spoke to that friend since. The room was disgusting to the point I had to sleep in my clothes as the sheets were stained, no curtains what so ever so I was...

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1Thank Ryan F
London, UK
Reviewed 3 weeks ago via mobile

Terrible place....communal areas dirty, everything scruffy. Bar area strewn with dirty glasses. Families obviously living there with children screaming up and down the corridors... this is being used as a homeless hostel, and is definitely NOT a 3 star hotel. Don't book!!

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Thank Tracey A
Coventry, United Kingdom
Reviewed 4 weeks ago via mobile

I stayed at this hotel last night and I was appalled at the condition the room I was originally given was in. The windows weren't shutting properly so it was bringing in a cold breeze as well as rattling every few seconds. As my friend turned on one of the bed lamps it had blew up and a few sparks...

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1Thank shancrom-1999
Reviewed 4 weeks ago via mobile

Just awful. Filthy, smelly, unhelpful staff. So glad we didn't eat there. Families cooking in their rooms on the top floor. Nightmare to park. Drunken dirty homeless guy obviously placed there for emergency accommodation was claiming his room had been broken into and items stolen when we arrived back from our night out.

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Thank Franni A
Berwick-upon-Tweed, United Kingdom
Reviewed 4 weeks ago

I have never stayed anywhere with such poor service and ignorant staff, the decor is like a throw back to the 1970s. The TVs didn't work,overall not a good experience. Will not be returning.i have never stayed somewhere so poor.

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Thank Gaynor1971
Reviewed 4 weeks ago via mobile

Don't ever go here, seriously, the hotel was boiling hot everywhere, the bar staff were extremely rude, every single thing was overpriced and the rooms were so small it was staying in someone's closet, please don't go here!

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Thank Carl G
Reviewed 4 weeks ago via mobile

It was cheap for a reason, firstly whilst checking in there was a guest on the phone complaining about the state of their room and well by the looks of our room it seems the cleaners need to go back to specsavers, the beds were clean enough but there was what looked like black coffee thrown up the walls and...

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Thank chris c
Reviewed 10 December 2016 via mobile

I Stayed here for 1 night for business. Firstly, I struggled to park my van. Then when I got to my room the TV did not work and there was no kettle. After waiting 45min a kettle arrived and the TV was repaired. Then I went to have a shower and it was like standing under a warm dribble. Save...

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Thank Plumberste

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
With over 100 en suite bedrooms, the 3-star Norfolk Hotel is situated on the A456 in Edgbaston, less than 10 minutes' drive from Birmingham city centre. It offers Wi-Fi access and free parking.Located next door to the hotel, the Headingley Restaurant offers international dishes for breakfast and dinner.Tea and coffee making facilities, Freeview TVs and a private bathroom feature in each modern room.The hotel is completely non-smoking, and has a stylish reception area and a well-stocked modern bar, which serves drinks until late and has Sky Sports channels.In large, peaceful gardens, the hotel is down the road from lively Broad Street, 2.5 miles from Edgbaston Cricket Ground and 1.5 miles from Birmingham New Street Station. The NIA and the ICC-Birmingham convention centre are a 10-minute drive away, with the M5 motorway less than 4 miles away and there are regular buses to the city centre. ... more   less 

Additional Information about Norfolk Hotel

Address: 267 Hagley Road, Birmingham B16 9NA, England (Formerly Comfort Inn Edgbaston)
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: €33 - €76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Norfolk Hotel 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Comfort Inn Birmingham
Norfolk Hotel Birmingham
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Questions & Answers

Questions? Get answers from Norfolk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay the upgrade for a better room and bed”
 of 5 bubbles steve9565, 24 Nov 2016 | Read review
“Give it a miss.”
 of 5 bubbles 47RDG, 7 Nov 2016 | Read review
“Ask for a quiet room I did request a walk in shower on a ground floor which I was given”
 of 5 bubbles suzanneCheltenham, 28 Aug 2016 | Read review
“332 seemed ok to us”
 of 5 bubbles CarlaBatty, 24 Aug 2016 | Read review
“Choose a different hotel”
 of 5 bubbles TimTimmerson, 21 Aug 2016 | Read review
5 of 5
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