We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Macdonald Burlington Hotel

Show Prices
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Macdonald Burlington Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,800 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Macdonald Burlington Hotel
See the most recent reviews
Showing 2,768: English reviews
London, United Kingdom
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 March 2016

An excellent location in the center of the City very convenient for New Street station and the very impressive Grand Central shopping development.The room was ok,huge clean bathroom(we wanted a bath plus shower room 210)).Decor was tired with wallpaper coming off.Reasonably quiet considering the location.Breakfast was good with wide choice,staff mostly good and friendly.It did not help our stay having... More 

Helpful?
Thank remshall
James B, Manager at Macdonald Burlington Hotel, responded to this review

Dear remshall I am extremely sorry to learn of your disappointment with your room. We are committed to investing in and improving our product for the future and have a refurbishment programme taking place in 2016. On this particular occasion it appears you were allocated one of our older bedrooms, although I fully appreciate this should not detract from the... More 

London, United Kingdom
Level Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 March 2016

Fantastic location for Birmingham city centre. A 2 minute walk to the Station and right on the main high street. The building is very beautiful inside and the staff are very friendly. It has a lot of lovely history and the pub in the bottom of the hotel has a great atmosphere. The breakfast was very busy but the staff... More 

Helpful?
Thank swyull
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear swyull I am delighted you enjoyed your stay with us and thank you for taking the time to post your review! We believe our location could not be any better; with world-class shopping and entertainment just a short walk from the hotel. If you have the opportunity, I would personally recommend a re-visit towards the end of November, or... More 

Bangkok, Thailand
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 March 2016 via mobile

The hotel is close the Birmingham new street station. This area is downtown of Birmingham. You can find many restaurants, shops and other services very easy. The hotel is comfort for you. The room is not small, very clean and not too expensive. This hotel is the good choice.

Helpful?
Thank Smith C
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear Smith C Thank you for taking the time to write your review. Your kind comments are really appreciated and I will be sure to pass them on to my team! Kindest regards James James Bee Hotel Manager More 

Edinburgh, United Kingdom
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 26 March 2016 via mobile

If you need to be in the centre of Birmingham this is a great location. You have New St Station about 200 yards away and New St right outside which leads you to the Bullring in minutes. I had a deluxe room which was comfortable and really well serviced every day.As others have said the rooms are old fashioned, but... More 

Helpful?
Thank MikelizEdin
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear MikelizEdin I am delighted overall you enjoyed your stay and thank you for your helpful feedback. I was however extremely disappointed to learn of your experience at breakfast and would like to assure you that this is not our usual standards of service. Your feedback has been the focus of retraining within the team. We hope to welcome you... More 

Scotland
Level Contributor
126 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 23 March 2016 via mobile

We travelled down from Scotland to stay here for 2 nights as I was surprising a friend for her birthday. Hotel was great. OK - it looks a bit dated and tired in places but the location & breakfast makes up for that. Staff were all very polite & friendly & room was spacious & clean. A bit on the... More 

Helpful?
1 Thank sandramilne
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear sandramilne I am really pleased you enjoyed your stay with us. Thank you so much for sharing your experience and writing such a positive review! We appreciate the recommendation and look forward to welcoming you back! Warmest regards James James Bee Hotel Manager More 

East Anglia, UK
Level Contributor
431 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 23 March 2016

I am always weary of big old city centre hotels near stations, but this was a much higher quality than I expected. Breakfast very good indeed. Décor in rooms rather tired. My single room only had a shower - I do like a bath to relax in at the end of a long day!

Helpful?
Thank davidh of england
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear davidh of england I am delighted that you enjoyed your visit to the hotel. Next time you wish to stay, please do not hesitate contact me directly and I will pleased to arrange a room with a bath. I can be contacted on hotelmgr.burlington@Macdonald-hotels.co.uk. Kindest regards James Bee Hotel Manager More 

IRELAND
Level Contributor
151 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 22 March 2016

This was our first stay at this hotel and we really liked it. The location is excellent, just across the road from New Street Station. The staff were very friendly and helpful, particularly the reception staff. We had a lovely room, which was very comfy and had everything you needed. Breakfast was good, especially the buffet section, great selection of... More 

Helpful?
Thank OSCAR11
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear OSCAR11 Thanks for such a detailed review. I am really pleased you enjoyed your stay with us - especially the friendliness of the team! We appreciate your helpful feedback which I will share with the team as I know they will be motivated by it. We look forward to welcoming you back soon! Warmest regards James James Bee Hotel... More 

Stafford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 March 2016

First impressions were great; the decor of the hotel itself and the fixtures and furnishings were fantastic - the slate floor and vaulted ceilings of the lobby all very impressive. However things started to sour slightly once we got to our room. Interiors are pleasant enough, with all the fittings and freebies you'd expect at this price point - though... More 

Helpful?
1 Thank Aaron KD B
James B, Manager at Macdonald Burlington Hotel, responded to this review

Dear Aaron KD B I am pleased that you enjoyed your stay overall; however, may I sincerely apologise for the noise disturbances you experienced in your room and for any subsequent discomfort acused. As The Burlington is a city centre hotel, we do experience some urban noise and I am sorry that this disturbed you. We would be pleased to... More 

Wolverhampton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 March 2016

Checking in was ok, we had to wait a while though as there was only one member of staff and others seemed to just ignore the fact we were waiting. Once we were actually seen to the lady was very attentive and friendly. Upon reaching the room we found it to be very warm and had to turn down the... More 

Review collected in partnership with this hotel

Helpful?
1 Thank danielpW999MG
James B, Manager at Macdonald Burlington Hotel, responded to this review

Dear danielpW999MG Thank you for taking the time to write your review. I am truly sorry to learn of your experience and very disappointed that we appear to have let ourselves down and failed to meet your expectations. I would be most grateful if you could contact me directly so I may discuss your stay and give you personal reassurances... More 

Denmark
Level Contributor
156 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 21 March 2016

Always a great fan of the Macdonald Hotels. This one is conveniently located right next to New Street Station and comes with style similar to the Macdonald Randolp Hotel in Oxford. Very pleasant and quiet room, good sleep quality, good breakfast. A very succesful blend of modern conveniences and old world charm. My favourite Birmingham hotel so far.

Helpful?
Thank GWRfanabroad
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear GWRfanabroad Thank you for your review following your stay. Your feedback is appreciated and I will be sure to share it with the team as I know they will be encouraged by it! Kindest regards James James Bee Hotel Manager More 

434 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (417)
Viewed
Dining (28)
Viewed
Hotel & Grounds (52)
Viewed
Room/Suite (113)
Viewed
Bathroom (30)
Viewed
View from Room (15)
Viewed
Other (179)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Dining (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Birmingham hotels
Hotel La Tour
#8 of 141 in Birmingham
2,151 reviews
Ladywood
Premier Inn Birmingham City Centre (New St Station) Hotel
Staying Cool at the Rotunda
#1 of 141 in Birmingham
846 reviews
Show Prices
Show Prices
Show Prices
Ladywood
Staybridge Suites Birmingham
Staybridge Suites Birmingham
#3 of 141 in Birmingham
767 reviews
Ladywood
Malmaison Birmingham
Malmaison Birmingham
#25 of 141 in Birmingham
1,993 reviews
Ladywood
Hyatt Regency Birmingham
Hyatt Regency Birmingham
#5 of 141 in Birmingham
2,490 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Macdonald Burlington Hotel

Address: Burlington Arcade, Birmingham B2 4JQ, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: €93 - €304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Burlington Hotel 4*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Agoda, Travelocity and HotelTravel.com so you can book your Macdonald Burlington Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Macdonald Burlington Birmingham
Hotel Macdonald Burlington
Hotel Style:
#5 Green Hotel in Birmingham
#9 Family Hotel in Birmingham
#13 Luxury Hotel in Birmingham
#18 Romantic Hotel in Birmingham
#26 Business Hotel in Birmingham
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Macdonald Burlington Hotel staff and other travellers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from Macdonald Burlington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 2nd floor at the rear....no view but quiet with no street noise.”
 of 5 bubbles dsteer2015, 28 Nov 2016 | Read review
“Make sure to get a full sized bed”
 of 5 bubbles MXS540, 28 Nov 2016 | Read review
“ask for view of arcade or main street”
 of 5 bubbles 818JOHNR818, 28 Nov 2016 | Read review
“Single rooms are apparently plentiful”
 of 5 bubbles AhhMaa, 3 Nov 2016 | Read review
“Avoid room on railway station sidr”
 of 5 bubbles KingstonTraveller55, 15 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay