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Macdonald Burlington Hotel

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Macdonald Burlington Hotel
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2,870 Reviews from our TripAdvisor Community

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Showing 2,836: English reviews
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Hampton-in-Arden, United Kingdom
Reviewed 2 days ago NEW

The reception to this hotel looks grand and is welcoming. However this hotel could so easily improved. I arrived early and asked if I could check in. The receptionist said no in a tone I oreceieved as abrupt. I asked he he could store my bag and he obliged. When we later returned we were served by a different memener...

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Thank firefairie
Kidderminster, United Kingdom
Reviewed 2 days ago NEW

The room itself was okay, nice and clean and reasonably well equipped. the problem was the size of the bed - a 3/4 size bed masquerading as a double. I'm not sure what would possess a hotel to do this as there was room for a double bed. We had to argue with the duty manager the next morning and...

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Thank EddleCanard
London, United Kingdom
Reviewed 4 days ago NEW

I will never ever return to this hotel. I didnt feel safe arriving at this hotel as I arrived late and it's not on a road, it's in a shopping centre and the taxi can't pull up to the front, so I have to walk to the door past a number of drunks. As I say, I arrived very late...

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Thank samc71usm
Sevenoaks, United Kingdom
Reviewed 5 days ago NEW

Booked this hotel for a night when visiting the theatre. Arrived a little early but our room was ready. Staff at check in were very helpful and polite. The room was superb, clean and spacious with comfortable beds and all amenities. The bathroom likewise with bath and shower. All spotless. We were visiting Birmingham for the first time , but...

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Thank Patricia B
Oxfordshire, United Kingdom
Reviewed 1 week ago NEW

Myself and 3 friends visited this hotel last weekend for a surprise birthday getaway. Upon arrival i was in love with the hotel...smart looking reception, Victorian fireplace in lounge area, helpful staff at check-in, impressive old staircase up to our room etc. The room itself was really nice also, very clean and easily one of the largest king bed rooms...

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Thank DUpstone90
Leicester, United Kingdom
Reviewed 1 week ago NEWvia mobile

Very convenient location next to New Street station and very near to the Bull Ring. A Victoria station hotel with all the original features - marble columns, high ceilings, grand staircase and panelled bar. Just the sort of place that travellers from abroad should experience as a slice of life gone by. Not as faded as many old station hotels....

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Thank TJCLeicester
Leicester, United Kingdom
Reviewed 1 week ago

I booked this a one night stay via Booking.com for my birthday treat with my 80 yr old mum. I rang the day before we arrived to check the check in and departure times, as my mum is not as mobile as she used to be and I did not want her waiting around unnecessarily. I was told check in...

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Thank Sue P
Northamptonshire
Reviewed 1 week ago via mobile

My husband took me here as a surprise for my 30th birthday which also included 4 friends turning up. We had a lovely room but no hot water whatsoever for the whole of the stay. We waited over an hour for breakfast to be told on 3 occasions "it's being plated up now". One of the party had ordered a...

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Thank MrsSpinners24
Reviewed 1 week ago

This hotel has such potential with its great building and super convenient location, however its let down by the 'tired' fixtures/fittings and poor service. We stayed for two nights, in an executive room, and had to move rooms after the first night as the bed was broken one side and bowed like a banana. The bed in the new room...

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Thank Martin S
Reviewed 1 week ago via mobile

We stayed one night, room was good overall but carpet coukd have done with replacing - a few large black sticky tar like marks on it. We were in 226 and outside the window were all the coolant units and extractors so it was very noisy all night and neither of us slept because of the racket. Breakfast great, bar...

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Helpful?
Thank Lynne R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Macdonald Burlington Hotel

Address: Burlington Arcade, Birmingham B2 4JQ, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: €87 - €204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Burlington Hotel 4*
Number of rooms: 114
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Also Known As:
Macdonald Burlington Birmingham
Hotel Macdonald Burlington
Hotel Style:
#6 Green Hotel in Birmingham
#9 Family Hotel in Birmingham
#15 Luxury Hotel in Birmingham
#18 Romantic Hotel in Birmingham
#26 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Burlington Hotel staff and other travellers.
10 questions
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over a year ago
newcastle staffordshire
2 months ago
over a year ago

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Questions? Get answers from Macdonald Burlington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure the bed size is what you paid for”
 of 5 bubbles EddleCanard, 25 Feb 2017 | Read review
“dont go here”
 of 5 bubbles samc71usm, 23 Feb 2017 | Read review
“We had a room facing the street which might be too noisy for some but did not disturb us.”
 of 5 bubbles 184PatriciaB184, 22 Feb 2017 | Read review
“Executive King is a very good sized, comfortable room.”
 of 5 bubbles DUpstone90, 20 Feb 2017 | Read review
“Get an inward room so avoid the tram and high street noise”
 of 5 bubbles MartinS127, 19 Feb 2017 | Read review
5 of 5