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    Hilton Birmingham Metropole Hotel

    National Exhibition Centre, Birmingham B40 1PP, England
    Hotel website
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    6/8/2017 7/8/2017
    US$168
    US$142
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    Overview
    • Excellent25%
    • Very good30%
    • Average23%
    • Poor13%
    • Terrible9%
    Travellers talk about
    “huge hotel” (56 reviews)
    “courtesy bus” (52 reviews)
    Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Crowne Plaza Hotel Birmingham NEC
    1,705 reviews
    #45 of 117 hotels in Birmingham
     
    Genting Hotel
    1,613 reviews
    #5 of 117 hotels in Birmingham
     
    Arden Hotel & Leisure Club
    1,473 reviews
    #1 of 1 hotels in Bickenhill
     
    Ibis Styles Birmingham Airport NEC
    1,406 reviews
    #59 of 117 hotels in Birmingham
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,193)
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    There are newer reviews for Hilton Birmingham Metropole Hotel
    See the most recent reviews

    1,171 - 1,175 of 5,091 reviews

    Reviewed 30 April 2016 via mobile

    We stayed the night before our holiday and was very disappointed in the quantity of the hotel. The bed was rest but the shower was past its best. The windows opened to a balcony of sorts but the railing was rusty. This used to be...More

    Thank pmcneice
    Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 4 May 2016

    Dear pmcneice Thank you for your comments. I regret you were disappointed with certain aspects of your room and I have shared your feedback with our Chief Engineer for his action. The hotel has an ongoing improvement programme in place where public areas as well...More

    Reviewed 29 April 2016

    Revisited this hotel for another conference recently. I arrived at 5 am and thankfully the room was ready. However, Just like my last visit, there were two single beds in the room instead of the requested double. The mattress's are rock hard, so if you...More

    1  Thank Regina3
    Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 4 May 2016

    Dear Regina3 Thank you for your feedback. I was sorry you felt our mattresses were a little too firm for your particular liking. You may be interested to know that HHonors members (which is free to enrol) receive complimentary in-room wifi when booking direct at...More

    Reviewed 28 April 2016 via mobile

    Travelling from Scotland to attend the exhibition, Naidex we stay here for one night in one of the executive rooms. After a long day, 5 am start and walking around the exhibition we arrived at the hotel, thankfully no queue at check-in. Long,receptionist , was...More

    Thank Paul G
    Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 29 April 2016

    Dear Paul Thank you for your review. It's great to see that you had an enjoyable stay with us and everything was as you would expect. Our Executive Lounge is a very popular place to relax and unwind after a long day - glad you...More

    Reviewed 27 April 2016

    I stayed at the Hilton the last two nights and enjoyed the stay thoroughly. Great location for the NEC and Resorts World. Great room, a twin, however very well equped and very comfortable. Breakfast was excellent. The highlight of the stay were the staff. Very...More

    Thank Mark D
    Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 29 April 2016

    Dear Mark Thank you for taking the time to submit your review. I'm absolutely delighted you had such a wonderful stay with us and it's particularly pleasing to receive such positive feedback regarding our team - especially the service you received from Bachir. I'll be...More

    Reviewed 26 April 2016

    Booked this hotel due to good location and Hilton reputation, Sadly once in the room you could have been in any budget hotel. Very poor tea and coffee window did not shut so had noise from road and air port post of the night, it...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Tom M
    Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 27 April 2016

    Dear Tom Thank you for your comments. I was sorry to see there were inconsistencies with the levels of service you experienced during your stay and regret you were disappointed with the menu chosen on the 2nd night of your stay. Please rest assured your...More

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    Ibis Styles Birmingham Airport NEC
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Dry Cleaning
    • Conference Facilities
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$100 - US$344 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Birmingham
    • #25 Luxury Hotel in Birmingham
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 794
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton EMEA, Orbitz, Expedia, Booking.com, Travelocity, Hotels.com, TripOnline SA, Hotwire, Evoline ltd, Cancelon and HotelQuickly so you can book your Hilton Birmingham Metropole Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • West Midlands >
    • Birmingham
    • Also Known As
    • Hilton Birmingham Metropole Hotel Birmingham ,
    • Birmingham Hilton
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    Traveller (859)
    Room & Suite (297)
    Dining (40)
    Pool & Beach (13)
    Hotel & Grounds (490)
    Bathroom (95)
    Business Centre & Event Rooms (8)
    Nearby
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    .35 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Charlotte P
    10 July 2017|
    AnswerShow all 4 answers
    Response from Claire F | Reviewed this property |
    Hi, it is only a 5 minute walk away the hotel has a path direct to the main area, although some parts of the walk way are quite secluded with trees and bushes so wouldn't want to walk through it alone.
    0
    Votes
    Dani B
    27 May 2017|
    AnswerShow all 4 answers
    Response from Malin N | Reviewed this property |
    no
    0
    Votes
    Google Translation
    Castellau
    27 April 2017|
    AnswerShow all 2 answers
    Response from Bookeroo | Reviewed this property |
    I haven't logged on for a while so this will be out of date Sorry. there is a free shuttle bus and I think you park your car just out side
    1
    Vote
    Room Tips
    "Come by train as car parking is expensive"
    Read review
    "It was fully booked when we arrived so I chose whatever available room. Chose the back of the hotel as..."
    Read review
    "Room faceing the Lake out the back."
    Read review
    "Really good pool"
    Read review
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