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Hilton Birmingham Metropole Hotel

Booking.comUS$115*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$136*
US$115*
US$136*
US$115*
US$136*
US$115*
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Hilton Birmingham Metropole Hotel
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5,005 Reviews from our TripAdvisor Community

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London
Reviewed 2 days ago NEWvia mobile

Captive audience syndrome. Room service at £5 a tray even when ordering a £8.95 cheese plate, this is not the Ritz. Poor quality TV,snowy and not very good. Parking miles away from reception. The view over most rooms are very poor over a roof.

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Thank GoedehoopLondon
Barrow-in-Furness, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 27 February 2017 via mobile

Stayed 2 nights to attend a show at the NEC, really could not be more convenient, had an executive room with lounge access which was very comfortable. The breakfasts were excellent with the friendly staff working really hard. Check in and out was a dream. Wifi was very fast and reliable, the lounge was well stocked and comfortable.

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Helpful?
1Thank Stevelawson61
About Hotel's Favourite Review
Patrick S, General Manager at Hilton Birmingham Metropole Hotel, responded to this review

Dear Stevelawson61 Thank you for your great review, together with your recommendation to others. It's great to see you had such a good stay and everything met your expectations. Thank you again for your feedback and we look forward to welcoming you back to the hotel soon. Kind regards Patrick Stapleton General Manager

Solihull, UK
Reviewed 3 days ago NEW

A lazy sunny day and my wife fancied a cheeky afternoon tea. She'd heard good things about this one, even if it is within the NEC grounds and since we've stayed here a few times for New Years Eve celebrations and had a great time, we decided to try. Firstly, we love a good afternoon tea and to be fair...

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Helpful?
Thank SolihullTraveller
Coventry UK
Reviewed 3 days ago NEWvia mobile

Great hotel and food in the bar, night away from home to have a mini break.. Good prices of rooms and good standard! If you're looking for a hotel in the NEC/Birmingham area then you won't go far wrong staying at the Hilton Metropole

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Helpful?
Thank kmw4121
Patrick S, General Manager at Hilton Birmingham Metropole Hotel, responded to this review

Dear kmw4121 Thank you for your review following your recent stay. We're glad that you had enjoyed your overnight stay with us on your mini break and found this to be good value. We look forward to welcoming you back to the hotel in the near future. Kind regards Patrick Stapleton General Manager

Birmingham, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed here while out with friends at resort world.. only a few minutes walk to resort world from the hotel great location we were in an exec room which gave us access to the exec lounge which was a lovely little area to have Pre dinner drinks before our meal. Very large hotel main areas look good... rooms felt a...

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Helpful?
Thank lls1239
Patrick S, General Manager at Hilton Birmingham Metropole Hotel, responded to this review

Dear lls1239 Thank you for your review. We're delighted you enjoyed your stay with us and although we do use overflow rooms to meet demand during busy periods, we will always endeavour to provide the same breakfast items as our main restuarant. Our team members will always be happy to provide any items that are not available in the alternative...

Aberdeen
Reviewed 5 days ago NEW

It's big, the food is costly but good. The rooms are well- pretty basic and well used. Facilities are good though and it's very handy to NEC, Birmingham Airport and my work. I've been here a couple of times and have mixed feelings about the level of service. millers lounge does have excellent service but the food is seriously expensive....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 23alickm
Patrick S, General Manager at Hilton Birmingham Metropole Hotel, responded to this review

Dear 23alickm Thank you for taking the time to provide your feedback. Although we're pleased to see that you enjoy your dining experiences when you stay, we regret any delay you have had for service in the Lounge, which is very popular when the hotel is busy. We do aim to serve guests as quickly as possible. We can confirm...

Hertford, United Kingdom
Reviewed 5 days ago NEW

A one night stay after an excellent show as we didn't fancy a long drive home. The hotel was busy and the room allocated was just about as far away as it could be thereby involving a long walk. The room itself was pleasant, comfortable and fairly roomy but expensive. The food was of good quality and the prices were...

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Helpful?
Thank Beverly O
Patrick S, General Manager at Hilton Birmingham Metropole Hotel, responded to this review

Dear Beverly Thank you for sharing your experience. We're pleased to note you had a pleasant stay and found our team friendly and helpful. We hope we can welcome you back in the near future. Kind regards Patrick Stapleton General Manager

Stirling, United Kingdom
Reviewed 5 days ago NEW

Rather nice hotel within an six minute walk from the NEC or a free shuttle every 30 minutes to and from the rail station/airport monorail. Expensive beer, spirits and food from the bar in the hotel lounge. Great selection of food for breakfast, with the smaller breakfast area you get a view over the lake plus an outside veranda. It...

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Helpful?
Thank Bookeroo
Patrick S, General Manager at Hilton Birmingham Metropole Hotel, responded to this review

Dear Bookeroo Thank you for your review. It's a pleasure to know you had an enjoyable stay with us and had particularly enjoyed your breakfast experience. From your description, it would appear you occupied one of our single occupancy rooms, with an open plan layout. Our larger double rooms do have full wardrobe/drawer space and you may find this room...

London, United Kingdom
Reviewed 6 days ago NEW

Pathetic. Rooms are old and dated. This day and age I haven't seen the ugly looking Televisions and Phones in any of the hotels that I have enjoyed. I stayed in the property along with my family [with 2 little kids]. Experience was horrible. We reached the property after a long drive, tired and exhausted. I had opted for Junior...

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Helpful?
Thank Kiran A
Patrick S, General Manager at Hilton Birmingham Metropole Hotel, responded to this review

Dear Kiran Thank you for your comments. We hope you will accept our apologies for the fact that you had been allocated a room that had not been serviced - clearly a mis-communication between departments which will be discussed with the department heads. Our Concierge team are only too happy to provide luggage assistance upon request and regret this may...

London, United Kingdom
Reviewed 1 week ago via mobile

The Hotel was very clean, tidy and organised. I stayed for 2 nights and for each night I stayed, I was very satisfied. They changed my bed sheet every day and cleaned the bathroom which I was very impressed. The bar and food was very nice. Also the customer service was excellent throughout my stay at the hotel. All the...

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Helpful?
Thank HotelReviewerRUs
Patrick S, General Manager at Hilton Birmingham Metropole Hotel, responded to this review

Dear HotelReviewerRUs Thank you for taking the time to write your review following your recent stay. It's a pleasure to receive such positive feedback, especially regarding the service you received from Marlon in the Lounge Bar - we'll be sure to pass this on. We very much hope we see you again soon. Kind regards Patrick Stapleton General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests will only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. ... more   less 

Additional Information about Hilton Birmingham Metropole Hotel

Address: National Exhibition Centre, Birmingham B40 1PP, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: €107 - €350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Birmingham Metropole Hotel 4*
Number of rooms: 794
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton EMEA, Hotels.com, Hotwire, Orbitz, Travelocity, Cancelon, TripOnline SA, Priceline, Evoline ltd and HotelQuickly so you can book your Hilton Birmingham Metropole Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Birmingham Metropole Hotel Birmingham
Birmingham Hilton
Hotel Style:
#9 Spa Hotel in Birmingham
#24 Luxury Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Birmingham Metropole Hotel staff and other travellers.
37 questions
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4 months ago
Coventry, United Kingdom
8 months ago
London, United Kingdom
north wales

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Questions? Get answers from Hilton Birmingham Metropole Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room near to the lifts”
BeverlyO331, 21 Apr 2017 | Read review
“Avoid this hotel. Staff are rude. Rooms are dated and in need of urgent upgrades”
364kirana, 20 Apr 2017 | Read review
“Check the bed before you accept your room. The beds sloped uncomfortably. Two exec rooms were dreadful. Standard one was OK.”
Seph1965, 16 Apr 2017 | Read review
“Order your food down stairs and take it up with you or order in.”
JoePark82, 14 Apr 2017 | Read review
“Expensive during Crufts Event”
Lucky_Santangelo, 7 Apr 2017 | Read review
5 of 5
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US$115* /night
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Prices are for 1 room, 2 adults
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