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Apollo Hotel Birmingham

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1 room 2 adults 0 children
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Apollo Hotel Birmingham
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314 Reviews from our TripAdvisor Community

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Showing 308: English reviews
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Reviewed 3 days ago NEWvia mobile

I honestly couldn't have had a worse experience. There was an inch-wide gap beneath the door letting the cold in, hairs on the blanket (just a sheet and a blanket rather than a quilt) so we had to use towels to keep warm in bed, and it didn't even feel safe. Horrid!

Thank Hannah D
Reviewed 1 week ago

Awful staff,awful room,awful smell,awful beds,awful decor it was so noisy of a night the opposite block is occupied by benefits people shouting and swearing and music and noise until 5 in the morning absolute dog hole

1Thank markgro
Belfast, United Kingdom
Reviewed 2 weeks ago

The hallways smell of pee and sick and had suspicious blotches that looked like blood and boot marks on the walls. The smell of weed and cigarettes in the room was completely overpowering it was enough to make me sick. Gross!!! Rooms need a deep clean, painted with new carpets and curtains. Overall...Totally unsatisfactory level of cleanliness. Management should be...

Thank Irene S
Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

Absolutely disgusting customer service. Arrived 15 mins early to check in. Staff member Shereen was extremely rude. Refused to see if any rooms were ready. Asked to speak to a manager, she stated no one was available, then 5 mins later a man called subbu appeared stating he was from 'Managment'. They both refused to help me, the room was...

Thank Sazuki85
Liskeard, United Kingdom
Reviewed 7 January 2017 via mobile

The hotel lobby was modern and fresh, my room traditionally decorated, was a good size and had an iron and board provided without having to ask as in some. The shower was good, the room was cleaned to a good standard and the bed was very comfortable. Despite being on a main road, I didn't hear traffic noise, or any...

Thank Lottie920
Manchester, United Kingdom
Reviewed 1 January 2017

Rooms were nice, let down with lukewarm water - could be warmer for a decent shower, bathroom fittings and bathroom could do with an upgrade. Breakfast wasn't definitely worth £8.50 and there wasn't croissants available at the time we went for breakfast until an hour after. The receptionist with dark hair (morning of NY day) needs to do customers service...

Thank Redcatz
Chelmsford, United Kingdom
Reviewed 17 December 2016

This is really not a great hotel. Indifferent receptionists, poor maintenance and damaged fixtures and fittings. We had a cold shower each morning (definitely woke you up). We asked for the shower hose to be replaced as it was too short and broken, only to be told it was known about and nothing had been done. It was replaced that...

Thank Simon K
Barnsley, United Kingdom
Reviewed 4 December 2016

Made to pay £100 deposit for damages with no warning before, rude staff gave no explanation as to why we had to pay this. Freezing room with no working heating in the bathroom. Overall shocking stay and would not recommend to anyone.

2Thank Isabel M
Reviewed 29 November 2016 via mobile

We have, as a group, been staying at this Hotel for a number of years. Being close to the Barclaycard Arena (formerly NIA) it has always served our purpose very well. However, this year we were appalled by the use of plastic cutlery, cardboard plates and plastic cups! Ever tried cutting and eating bacon with a plastic knife and fork???...

2Thank Hazel F
Southampton, United Kingdom
Reviewed 20 November 2016 via mobile

Rude and pedantic receptionist. Charged £100 deposit for damages. Look at state of room! Small fan fire for heating and no hot water. Came to my hometown to see family. This hotel gone downhill since I stayed earlier in the year. Never stay here again and can't recommend it.

1Thank Marcia O

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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Modern business-oriented hotel situated 2 miles from Birmingham center. ... more   less 

Additional Information about Apollo Hotel Birmingham

Address: 243-247 Hagley Road | Edgbaston, Birmingham B16 9RA, England
Region: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Price Range: €47 - €309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apollo Hotel Birmingham 3*
Number of rooms: 126
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Also Known As:
Birmingham Apollo Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Apollo Hotel Birmingham staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
 of 5 bubbles markgro, 10 Feb 2017 | Read review
“Best advice just dont book it...”
  • ripped lampshade
  • side of bath
  • taps in bath
  • badily marked door
  • Just one of the many marks on the walls
  • disgusting pedal bin in bathroom
  • carpet on floor
  • dust in wardrobe
 of 5 bubbles 431irenes, 8 Feb 2017 | Read review
“Tis ok, if you don't want anything fancy”
 of 5 bubbles Redcatz, 1 Jan 2017 | Read review
“Room would benefit from a fridge”
 of 5 bubbles richardsQ4532CW, 29 Oct 2016 | Read review
“We had a suite on the side of the hotel which was very quiet”
 of 5 bubbles 2retiredones, 6 Sep 2016 | Read review
5 of 5