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Hotel ibis Birmingham Centre New Street

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Hotel ibis Birmingham Centre New Street
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1,494 Reviews from our TripAdvisor Community

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Showing 1,415: English reviews
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Edinburgh, United Kingdom
Reviewed 3 days ago NEW

The room was unbelievable warm and the heating/air con system seemed to do nothing than make a lot of noise. Unable to open the window due to the noise outside. This resulted in a very uncomfortable sleep.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Q6725RJclaires
London, United Kingdom
Reviewed 6 days ago NEW

Due to the non standard reception (no desk staff in red T shirts with hand held tablets) I was unable to identify the reception staff as I arrived, the one staff member I saw was talking to a group on a sofa. He was therefore unable to notice me either. Not his fault but rather annoying. Stood like a lemon...

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Helpful?
Thank S_Forder
gloucestershire,uk
Reviewed 6 days ago NEW

I stayed here for one night in a double room. The check in staff were very friendly and very efficient. My room was fairly large and exceptionally clean. The bathroom/shower was also a decent size and a lot bigger than at some hotels I've stayed in. A lovely comfortable bed. My room was on the 3rd storey and at the...

Review collected in partnership with Accorhotels.com
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Thank uktraveller021
Reviewed 1 week ago via mobile

Rooms fine, reception staff at night horrible and the Doormen at late night early hours is rude and abrupt. The reception staff were foreign women extremely unwelcoming Rooms fine but the reception desk staff rude. Average stay overall

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Thank taylora1985
Liverpool, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank DrEsther
Bristol, United Kingdom
Reviewed 1 week ago

Stayed at this hotel many times mainly for location as suits our needs. Comfortable beds rooms are warm. Very Close to New Street Rail Station. Staff super friendly no problems at all. Good breakfast available.

Review collected in partnership with Accorhotels.com
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Thank ianmars2
Adelaide, Australia
Reviewed 1 week ago

Walking from Birmingham New Street, I did expect the hotel to be a little easier to find, however I did get there in the end by following the signs to the Hippodrome. Hotel staff were extremely friendly and helpful, as soon as you appeared in reception they would be there to assist in whatever way you needed. Speedy check-in &...

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Thank stellanewbrook
Reviewed 1 week ago

Stayed for one night after going to an event in Birmingham, and will not be returning to this hotel. Loud music from bars and nightclubs that I can only assume were directly below us. The bathroom floor was shaking with the reverberations from the music, which went on until 5am. Called down to reception at 01:00 to see what time...

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Helpful?
Thank Helen W
Middlesbrough, United Kingdom
Reviewed 2 weeks ago

Stayed one night whilst visiting the RAF museum at Cosford. Clean and basic, friendly staff & breakfast was fine. No problems with any noise at all. 5 minutes’ walk from New Street station so perfect for me.

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Helpful?
Thank smoof2010
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at ibis Birmingham New Street Station very soon. Kind regards, Shamil Sayani Assistant General Manager

Ruffec, France
Reviewed 2 weeks ago

From the time we arrived to the time we departed we were treated as family. The staff was more than willing to help with any questions or directions to the sites of Birmingham. They were the most polite group of personnel I have had the pleasure to meet. We stayed on the 3,rd floor, unfortunate for us immediately across from...

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Helpful?
Thank Bob M
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Bob, Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at ibis Birmingham New Street Station very soon. I have also noted your feedback regarding the chairs in the restaurant and will seek to improve on this. Kind regards, Shamil Sayani Assistant General Manager

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
ibis Birmingham Centre New Street offers 159 contemporary bedrooms with air cooling in the heart of the lively Chinese quarter and adjacent to the Arcadian Centre with its various bars and nightclubs. The Chill Bar at the hotel serves snacks 24 hours per day. 3 min walk from the Birmingham central train station(New Street) and Bullring Shopping Centre. Close to the NIA, ICC and easily accessible by train from NEC. 5 conference rooms for up to 200 delegates. The hotel is easily accessible from the M1, M6 and M42 motorways. Limited Car parking spaces at Hotel and also nearby Public car park. ... more   less 

Additional Information about Hotel ibis Birmingham Centre New Street

Address: 21 Ladywell Walk | Arcadian Centre, Birmingham B5 4ST, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: €54 - €108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel ibis Birmingham Centre New Street 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Ibis Birmingham City Centre Hotel Birmingham
Accor Birmingham City Centre
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ibis Birmingham Centre New Street staff and other travellers.
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Questions? Get answers from Hotel ibis Birmingham Centre New Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room not overlooking the night clubs and bars”
 of 5 bubbles S_Forder, 20 Mar 2017 | Read review
“Rooms toward the front of the hotel are probably quieter at night. There are some very nice restaurants at the back.”
 of 5 bubbles stellanewbrook, 15 Mar 2017 | Read review
“try to stay away from the exit/entrance of the elevators...noisy guests!!!”
 of 5 bubbles bobmP483PY, 9 Mar 2017 | Read review
“Book well in advance for a good deal”
 of 5 bubbles trevorviegas, 8 Mar 2017 | Read review
“rooms on the front side of the building are quieter”
 of 5 bubbles 594greyh, 26 Feb 2017 | Read review
5 of 5