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Hotel ibis Birmingham Centre New Street

Expedia.comUS$63*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$122*
US$63*
US$122*
US$63*
US$122*
US$63*
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Hotel ibis Birmingham Centre New Street
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1,545 Reviews from our TripAdvisor Community

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Showing 1,461: English reviews
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Dungannon
Reviewed 6 days ago NEW

I stayed here for a business conference with colleagues. The package included the conference facilities, dinner, bed and breakfast. I want to highlight the inadequacies with the meal. As with some conferences, there was a limited choice for the evening meal, with three mains and three deserts. These were printed on a sheet of paper and were also on the...

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Helpful?
Thank Tamnamore
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

I have stayed in a few IBIS hotels and always found them excellent, this was another pleasant stay. I was surprised that there was no reception desk but there were lots of staff around and we were checked in by them using what I think was their phone.All went very smoothly and the room was up to their usual standard...

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Helpful?
Thank James D
About Hotel's Favourite Review
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear James, I’m so glad that you had an enjoyable time during your stay at ibis Birmingham New Street Station. I shall pass your comments on to our team as I am sure they will be very happy with your thoughts. I hope we can welcome you back to the property in the near future. Kind regards, Shamil Sayani Assistant...

Royal Tunbridge Wells, United Kingdom
Reviewed 6 days ago NEW

I stayed at the Ibis for 4 nights in a twin room - during a show at the NEC. Perfect location - only 5 mins walk to the station with a 10 min journey to the NEC. The room was a perfect size for two to share, with a TV and excellent Wifi. I had breakfast on the first morning...

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Helpful?
Thank Stephanie C
Niort, France
Reviewed 1 week ago NEW

This is a perfectly adequate budget hotel. Our first "must" is cleanliness and this requirement was met very well indeed. We have stayed at much more expensive establishments which left a lot to be desired! Staff members were friendly and efficient. Loads of eating places in this area, especially Oriental - yum! No fuss, no frills, but we had no...

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Helpful?
Thank wizzies7979
Manchester, United Kingdom
Reviewed 1 week ago

Room not serviced, promised a reply and still nothing. Despite a call to Accor I have not had a reply from the management. The claim that if they can't fix your problem in 15 minutes your room is free. After 24 hours and two showers with damp towels I expected a call at least. Breakfast is great.

Review collected in partnership with Accorhotels.com
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Thank grahamhY4591XI
Reviewed 1 week ago via mobile

It was ok for one night . The rooms are basic but clean . Very hot thou and too noisy if you opened the window but you can expect that in Birmingham. Friendly staff and always helpful. The breakfast was help yourself but plenty of choice .

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Helpful?
Thank Allison H
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Allison, Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis Birmingham New Street Station very soon. I have taken note of your feedback regarding the outside noise, which we are working on by improving the sound insulation in...

Shropshire, United Kingdom
Reviewed 1 week ago via mobile

Had a meeting here with 3 colleagues. All facilities clean and tidy, helpful staff, tea and coffee on tap as well as drinking water. Well equipped meeting room with some character made for a productive day.

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Helpful?
Thank Rob S
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Rob, Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at ibis Birmingham New Street Station soon. Kind regards, Shamil Sayani Assistant General Manager

Reviewed 1 week ago

If you actually want to sleep then avoid this place. We're here now and music is booming through the hotel just like it was last night until 4am. We're on a short stay in Birmingham and all we really want of a hotel is good nights sleep, forget about that at this hotel. Breakfast was decent and good free wifi...

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Helpful?
Thank Danny L
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Danny, I’m so sorry that you were disappointed by your experience saying with us at ibis Birmingham New Street Station. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, and are currently improving the sound insulation in our rooms. Do feel free to contact me on 0121 622...

Aberdeen, United Kingdom
Reviewed 1 week ago

Stayed for one night in April, Pavel the concierge was brilliant and very helpful. The hotel is in a nice, central location, quite close to the Hippodrome theatre. Rooms are spacious and comfortable. Good filling breakfast, would stay here again.

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1Thank shafiqoo
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. I shall also pass on your feedback to Pavel who will be very happy to see your comments. We look forward to welcoming you back at ibis Birmingham New Street Station soon. Kind regards, Shamil Sayani Assistant...

Leicester, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed 1 night at the weekend with a friend for a girls weekend away. Hotel is ideally located for the bullring shopping centre, China town restaurants & hippodrome theatre. The lobby and bar area are very modern and staff were very friendly and helpful. On arrival we were able to check in early although when entering the room it was...

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Helpful?
Thank Paula8002
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Paula, Thank you for sharing your experience with us. I am pleased to see that you enjoyed the location and the service you received from the staff. I do apologise for the issue with the air cooling unit, and will be dealing with this with our maintenance team. If you would like to discuss your stay further then please...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
ibis Birmingham Centre New Street offers 159 contemporary bedrooms with air cooling in the heart of the lively Chinese quarter and adjacent to the Arcadian Centre with its various bars and nightclubs. The Chill Bar at the hotel serves snacks 24 hours per day. 3 min walk from the Birmingham central train station(New Street) and Bullring Shopping Centre. Close to the NIA, ICC and easily accessible by train from NEC. 5 conference rooms for up to 200 delegates. The hotel is easily accessible from the M1, M6 and M42 motorways. Limited Car parking spaces at Hotel and also nearby Public car park. ... more   less 

Additional Information about Hotel ibis Birmingham Centre New Street

Address: 21 Ladywell Walk | Arcadian Centre, Birmingham B5 4ST, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: €51 - €110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel ibis Birmingham Centre New Street 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Ibis Birmingham City Centre Hotel Birmingham
Accor Birmingham City Centre
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ibis Birmingham Centre New Street staff and other travellers.
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Questions? Get answers from Hotel ibis Birmingham Centre New Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room - to the right of the building”
D4644KQstephaniec, 23 May 2017 | Read review
“If you need a "view" ask for a room at the front”
wizzies7979, 22 May 2017 | Read review
“Booming music all night long - Higher up might help but I doubt it”
586dannyl, 20 May 2017 | Read review
“You could try asking for a quiet room - though whether or not there are any, I don't know!”
Roobarb-Roobarb, 13 May 2017 | Read review
“Was quite noisy from the extractor fan at the back of the hotel!”
727sheilad, 13 May 2017 | Read review
5 of 5
Expedia.com
US$63* /night
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Prices are for 1 room, 2 adults
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