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Britannia Hotel Birmingham

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Britannia Hotel Birmingham
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2,273 Reviews from our TripAdvisor Community

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Showing 2,204: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Stayed here for a weekend having found that this was pretty much the only centrally located hotel with availability. Downstairs the hotel looks nice. Fantastic location, slap bang in the middle of New Street, 3 minutes walk from the station. Sadly our first bad experience was hearing a female member of staff drop the F bomb from the office behind... More 

Helpful?
1 Thank Jacki B
Leicester, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

We arrived at check in...there was two members of staff who was checking ppl in..we went to our room and was big enough.and clean...everything you expect tea making facilities...but there was only a few coffee sachets and milk...we stitched on the lights near the door and the TV switched off. There wasn't any spare pillows in the room..

Helpful?
1 Thank sharon e
Carlow, Ireland
Level Contributor
1 review
Reviewed 4 days ago NEW

our room was a nice room we enjoyed our breakfast every morning did not like the food at all for bar menu.and on the morning of checkout the girl was very ignorant she refused to hold our bags as we were not due to get a flight until 4oclock .we understood if there was no room for the bags but... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Dave H
York
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 days ago NEW via mobile

This is a terrible hotel . Cold dirty rooms , hard beds, linen that didn't smell particularly fresh, thin duvets . I didn't feel particularly safe here either. You can't get a taxi right to the door so have to walk through through the precinct to get to it and there were a number of people hanging around .

Helpful?
1 Thank Sue A

Travellers are raving about these Birmingham hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Just read the rest of the reviews it's all true If you stay here you will be very disappointed Never stopped in such a dirty smelly hotel as this one Toilets out of action room keys didn't work we had to keep going back to reception from the 8th floor to get them sorted out The room smelled and we... More 

Helpful?
1 Thank Paul P
Oswestry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

We stayed at the britannia 25th and 26th Nov So dirty I didn't even unpack Threadbare carpets on the stairs Toilets on the bar floor...out of order, told to use the toilets on 2nd floor....locked, then told to use the toilets in our room, we were on the 9th floor with only 1 lift working. The barman was very grumpy... More 

Helpful?
3 Thank suelockett20
London, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 days ago NEW via mobile

Location is good, though can get really noisy during the night been on the high street, and internal doors constantly shutting. Night staff were friendly and helpfull, in contrast with the day staff quite unfriendly and not really welcoming, almost rude. The hotel is old and not well manteined. Room is smelly with an horrible old carpet and a bath... More 

Helpful?
1 Thank MrElenaCrd
London, United Kingdom
Level Contributor
4 reviews
Reviewed 6 days ago NEW

Location for shopping Excellent Staff very nice and welcoming if it was not for the lovely receptionist and the fact we were only staying one night would have left after seeing the room. 1. In need of refurbishment 2. Room had old smell, beds beyond basic 3. Toilet difficult to flush have to keep finger on button and the flush... More 

Helpful?
Thank CassGen
Widnes, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

The staff needed a personality transplant, they were didn't seem to smile or enter in to conversation. Some of them could have came straight from the village of the damned. The hotel, although central, was tired and in desperate need of updating. I think the hotel inspector would have had her work cut out with this one. The bar was... More 

Helpful?
1 Thank Kevan W
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

We booked 2 rooms for a 4 night "Festive Break" over Christmas 2016; their brochure states that entertainment is included in the Package. Today, we have received an email stating that the entertainment has been cancelled due to a lack of bookings; we were given the choice to stay with no entertainment or to move to another Hotel in Wolverhampton.... More 

Helpful?
1 Thank Paul C

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Official Description (provided by the hotel)
The Britannia Hotel Birmingham is situated in the very heart of Birmingham city centre. The famous Bullring shopping mall is within walking distance and Primark and other high street stores are right next door to the hotel. The hotel's 214 en-suite bedrooms are tastefully furnished, all with tea and coffee making facilities, ideal for cost effective city centre accommodation. ... more   less 

Additional Information about Britannia Hotel Birmingham

Address: New Street, Birmingham B2 4RX, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: €39 - €200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Britannia Hotel Birmingham 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Birmingham Britannia Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Britannia Hotel Birmingham staff and other travellers.
8 questions
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2 months ago
London, United Kingdom
Bournemouth, United Kingdom
3 months ago
Birmingham
over a year ago

See all questions (8)

Questions? Get answers from Britannia Hotel Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book somewhere else.”
 of 5 bubbles 109kevanw, 29 Nov 2016 | Read review
“A good all round dissapointment”
 of 5 bubbles 251tw, 28 Nov 2016 | Read review
“Unless there is nowhere else to stay in Birmingham , be very wary of what you are booking. Go anywhere else.”
 of 5 bubbles Juggler123, 23 Nov 2016 | Read review
“Stay Away!!!”
  • The last tenants knickers left hanging
  • No emergency instructions
  • Single mattresses in a double room
  • Ammonia
 of 5 bubbles CLions, 21 Nov 2016 | Read review
“Ask for a room away from the front of the hotel, as the shopping area is exceptionally loud.”
 of 5 bubbles swarve247, 15 Nov 2016 | Read review
5 of 5
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