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Novotel Birmingham Airport

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Novotel Birmingham Airport
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2,227 Reviews from our TripAdvisor Community

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Showing 2,084: English reviews
Norfolk, United Kingdom
Reviewed 26 August 2015

With just hours before our arrival I realised I had mistakenly booked our room for the following week, not ideal when our flight was the following morning. Thankfully a call to Kim in reservations sorted it and our check in was smooth with the added bonus of a room upgrade. We had dinner in the restaurant, the food and service...

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1Thank Conferencemonkey
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Gainsborough, England, United Kingdom
Reviewed 25 August 2015

stopped at this airport before early morning flight and it was dream great rooms clean can't wait to stay again Hubby dropped me and kids off while he parked car we checked in easily 5am next morning so easy walked 2 minutes across the road and at the check in desk makes holiday easy life

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Thank Shelly C
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Reviewed 24 August 2015 via mobile

This is an average airport hotel and I have to say is a little dated as you get to the room... Staff were very friendly and it was a very nice welcome... Food and bar was ok... Have to keep in mind that it is an Airport Hotel... So if you travelling through and just need s bed this is...

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Thank Bryce T
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

England, United Kingdom
Reviewed 24 August 2015

Was prefect hotel it is as they say right next to the airport couldn't get any closer if we try. We could see the airport outside our window and considering we had to check in the airport for 05.20 in the morning we could have an extra 5mins sleep lol. Out the Hotel door straight into the airport will be...

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Thank Carrie22015
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Reviewed 24 August 2015 via mobile

Fast and efficient check in. Food reasonable for an airport hotel. Room clean and comfy. It was no better than a premier inn but location to airport gives it a plus. Flight was too early to have breakfast. Will use this hotel again if flying out of Birmingham airport

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Thank David W
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Baton Rouge
Reviewed 23 August 2015

Hotels with captive audiences face the special burden of convincing their customers that they merit an ovation. For those making early connections at Birmingham airport, the Novotel and one other competitor are the only practical choices. In such a context, a hotel that enjoys a prime location--only a few steps from the passenger entrance to one of England's busiest terminals--has...

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Thank PhilonousBatonRouge
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you for your review I am so sorry to hear that on this occasion you were disappointed with your stay. I treat all feedback with the utmost seriousness I am personally investigating your comments with my team.. Please feel free to contact me on 0121 782 7000 to discuss this further. Kind regards, Ian Dick

Church Stretton, United Kingdom
Reviewed 23 August 2015 via mobile

Decent size room, HD flat screen TV, separate toilet and shower which is very useful, friendly staff and very close to the airport. We booked through booking.com and got a very reasonable rate. Food isn't too overpriced either with a limited but good selection of food, sandwiches and cocktails.

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Thank Luminousbrit
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Duisburg
Reviewed 22 August 2015 via mobile

I sent back the Caesar Salad cos it lacked Parmesan and was served with saltwater marinaded pale Anchovies instead of the real brown oily ones. The pulled pork looked more like a rectangular brownie. Straight out of the deep freeze methinks.

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Thank MarkGM1957
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you for your review I am so sorry to hear that on this occasion you were disappointed with the quality of food that you had in the restaurant. I treat all feedback with the utmost seriousness I am personally investigating your comments with my team.. Please feel free to contact me on 0121 782 7000 to discuss this further....

Reviewed 22 August 2015 via mobile

Stayed here over night before flight Nxt morning through air parks had everything on site from restaurants to 24hr bar room was more than adequate free tea,coffee,bottled water in fridge the room was big and bed very comfortable will definitely be booking again

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Thank Steve r
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Chester, United Kingdom
Reviewed 21 August 2015

I would imagine that most customers stay here overnight prior to catching an early flight or to rest before making their way home with its location 2 minutes from the Terminal building its ideal. Room was a reasonable size and clean. Check in was efficient and rather robotic hardly surprising given the turnover of guests. We had dinner which was...

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Helpful?
Thank AndrewandMary_15
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you for your review I am so sorry to hear that on this occasion you were disappointed with your stay. I treat all feedback with the utmost seriousness I am personally investigating your comments with my team.. Please feel free to contact me on 0121 782 7000 to discuss this further. Kind regards, Ian Dick

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more   less 

Additional Information about Novotel Birmingham Airport

Address: Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: €83 - €241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Birmingham Airport 4*
Number of rooms: 195
Reservation Options:
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Also Known As:
Novotel Birmingham Airport Hotel Birmingham
Accor Birmingham Airport
Hotel Birmingham Airport
Birmingham Novotel
Hotel Style:
#5 Green Hotel in Birmingham
#10 Luxury Hotel in Birmingham
#22 Romantic Hotel in Birmingham
#27 Family Hotel in Birmingham
#29 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Birmingham Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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