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Our first time staying in a Crowne Plaza hotel, but certainly not the last. Check in good, staff excellent, rooms spacious, clean and beds comfortable and large! Breakfast was well worth the money and I even had a pot of coffee to myself. Nothing was...More
Response from SamanthaP3028, Guest Relations Manager at Crowne Plaza Birmingham City CentreResponded 3 days ago
Thank you for your lovely review we really appreciate your feedback. It is great to hear you enjoyed your stay, and the team made you feel welcome.
We look forward to welcoming you back soon.
Guest Relations Manager
I stay at the Plaza quite often on business, the service is always very very good, very polite staff ensuring that your stay is a pleasurable one. But, last night they went that one step further......
as a Platinum Member I get access to the...More
1 Thank Cockney7
Response from Samantha P, Guest Relations Manager at Crowne Plaza Birmingham City CentreResponded 5 weeks ago
Good Afternoon Cockney7,
Thank you so much for taking the time to write such a lovely review of our hotel & team.
It is brilliant to hear that our service is something that stands out for you, as the team do try very hard to...More
Stayed on site as was attending a conference and very handy to be able to walk back to room between seminars. Rooms clean and well serviced, however some areas rather dark, and I do like natural daylight, so that is a personal observation.
Usually stay at the far more superior Hyatt Regency but it was fully booked at the time.
The room and hotel in general look very tired and it seems to reflect the surroundings at the moment. Not quite sure how hotels maintain their 4* rating,...More
Thank Kev G G
Response from DavidSeed3, Manager at Crowne Plaza Birmingham City CentreResponded 5 days ago
Dear Kev G G, thankyou for taking the time to leave a review we cater to thousands of guests a week & very few take the time to let us know about their experiences & also thankyou for your positive comments about the staff, who...More
There is quite a lot of building work going on around this hotel at the moment and from what I have told builders have taken over the car park so I parked in the recommended Mailbox car park which (even with 15% discount) was pretty...More
The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a ...Moreshort walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.