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pentahotel Birmingham

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2,259 Reviews from our TripAdvisor Community

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Showing 2,207: English reviews
Coventry, United Kingdom
Reviewed 21 November 2016

From the moment we arrived, there was a friendly and pleasant atmosphere to the hotel. The bar area had a good vibe and a great selection of drinks available. Our room on the 7th floor was well appointed and comfortable. We enjoyed every minute of our short stay here, and will be back if ever back out in Birmingham

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Thank RichHarrison72
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Sabrina

Cambridge
Reviewed 21 November 2016

Very nice hotel, rooms comfortable and clean, friendly staff and nice bar area. Went out for dinner but the breakfast in the hotel was excellent. Perfect place to stay if going to the o2. As others have said, parking is very cheap and convenient at the o2 NCP car park and just a couple of minutes walk away. Will stay...

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Thank jackcN1425HF
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Sabrina

Basingstoke, United Kingdom
Reviewed 21 November 2016

I arrived approx. 20:30 and was told the last double room left was the disabled one which was a bit of a surprise; aside from nowhere to put anything down in the bathroom it's alright. The room was comfortable overall; although quite cold - there were aircon/heating controls but the room didn't heat that much and it's very loud. Breakfast...

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Thank Sam N
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Sabrina

Plymouth, United Kingdom
Reviewed 20 November 2016 via mobile

Funky and quirky and really reminded me of bars in shoreditch London. Very trendy and friendly but I couldn't stay longer than a couple of nights as it scrimped on luxury. Breakfast very good though and I'd visit the bar but probably not stay more than a night!

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Thank Massygirl
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Valued guest, Thank you for taking the time to share your experience of your stay with us here at pentahotel Birmingham. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon!...

Bristol, United Kingdom
Reviewed 20 November 2016

the hotel was lovely and the bed comfy. Unfortunately, there was a lot of noise outside throughout the night which kept us awake-cars revving and people shouting. Obviously this is no fault of the hotel and we couldn't fault the staff or facilities.

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Thank C6518XLhelenl
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Valued guest, Thank you for taking the time to share your experience of your stay with us here at pentahotel Birmingham. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon!...

London, United Kingdom
Reviewed 20 November 2016 via mobile

Having stayed at a PentaHotel in Warrington I had no hesitation in booking this one. It's pretty decent and well decorated with nice interiors, but it feels a lot more cramped. When you arrive at the hotel, check-in is at the bar area which includes a pool table, pinball machine and limited seating. I'd booked a 'plus' room which is...

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Helpful?
Thank Marc_P
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Sabrina

Peterborough
Reviewed 20 November 2016

Breakfast was amazing, was generally very impressed. The food and drink was a little bit pricey, but not had any problems, and looking forward to going back again. Everywhere was clean, and staff were friendly.

Review collected in partnership with this hotel
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Thank 827katyw
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Sabrina

Bristol
Reviewed 19 November 2016

Lovely hotel conveniently located. Arrived early and all 6 rooms were available. Rooms were spotless and beautifully furnished. Lovely toiletries in the bathroom, nice touch. Tea and coffee facilities in each room.

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Helpful?
Thank BristolLisa69
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Sabrina

Penclawdd
Reviewed 17 November 2016

wonderful staff ,nice clean rooms location for city or 02 ideal ,, shame no hotel carpark .. but ncp multistory around corner for only five pounds for twenty four hours and very safe.. deff stay again

Review collected in partnership with this hotel
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Thank K2528XFgaryd
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Sabrina

Birmingham, United Kingdom
Reviewed 17 November 2016 via mobile

Stayed with some friends on a Saturday night. Check in was friendly and efficient. Decent bar area and restaurant area. Hotel felt cramped to me as there is no real reception area. Our room was tiny as was the bathroom which leaked water everywhere. I live in Birmingham and didn't check when we booked where the hotel was. The area...

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2Thank Perrisfamily
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel and I would like to apologise for the issues you experienced during your stay. Our dedicated team take pride in working to ensure our guests enjoy their experience of our hotel and I will highlight your comments with our staff to ensure we improve our service. Please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Better because it's Birmingham! We're less than a mile from the city centre, but a million miles away from the usual. Ladies and gentlemen, boys and girls, welcome to the pentahotel Birmingham. Just the tonic for the weary traveller, or the visitor who's rearing to go. Perfectly positioned to jump-start your visit to England's Second City. In fact pentahotel is much like Birmingham itself: relaxed, confident in its unique personality and right in the middle of it all! The recently renovated 4-star hotel features two conference rooms, a fitness centre and an on-site restaurant open for breakfast, lunch and dinner. Guests enjoy free Wifi in the entire hotel. High-speed internet is available at a surcharge. In your comfortable room you will find a large flat screen TV with free movies and have your private bathroom with rainfall shower. ... more   less 

Additional Information about pentahotel Birmingham

Address: Holloway Head Ernest Street, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: €74 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Birmingham 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
Ramada Encore Birmingham City Hotel Birmingham
Hotel Style:
#7 Business Hotel in Birmingham
#7 Luxury Hotel in Birmingham
#9 Romantic Hotel in Birmingham
#24 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from pentahotel Birmingham staff and other travellers.
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Questions? Get answers from pentahotel Birmingham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“doesnt matter what you choose, they give you what they've got at the time of checkin”
 of 5 bubbles O4951OFmichaele, 13 Mar 2017 | Read review
“All rooms are the same spec!”
 of 5 bubbles SarahT784, 6 Mar 2017 | Read review
“Immediate views aren't amazing so I'd ask for a room as high up as possible to see the city.”
 of 5 bubbles junglemusic, 2 Mar 2017 | Read review
“we were on floor 5 and it was loud :(”
 of 5 bubbles , 18 Dec 2016 | Read review
“Avoid the side of the hotel where the car wash is located.”
 of 5 bubbles royt378, 18 Dec 2016 | Read review
5 of 5