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Mercure Stratford-Upon-Avon Shakespeare Hotel

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1,566 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Stratford-Upon-Avon Shakespeare Hotel
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Showing 1,502: English reviews
London
Level Contributor
105 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 1 April 2015

We went here for my husband's birthday and, while the location was brilliant and the hotel had a certain olde world charm, it was also dark and verging on dingy in places and our four-poster bedroom was in serious need of updating. The staff on Reception all appeared to be trainees - keen enough but lacking the gravitas needed to... More 

Helpful?
1 Thank LJC49
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear LJC49, Thank you for your feedback and we are delighted you enjoyed your visit to the Hotel. We are aware there are areas of our hotel that require improvement. Hope to see you again in the future. Yours sincerely, Mark Nesbitt General Manager More 

Stratford-Upon-Avon, England
Level Contributor
193 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 28 March 2015

We use their private dining room for all our retirement functions, but I think I might have mine somewhere else. The staff are well organised and looked after us well, but the food was just so bland and uninspiring. Even the ice cream just tasted of ice!

Helpful?
1 Thank Lossit
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear Lossit, Thank you for your feedback and I am pleased that you enjoyed the evening. I am sorry to read that you did not enjoy our food. We do normally have excellent feedback about our food. I hope that you will visit our new restaurant Marco's New York Italian where I am sure you will be delighted again with... More 

Bury, United Kingdom
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 March 2015

We were members of a coach trip(95% pensioners)and stayed for two nights. Our room was of medium size with a refurbished en-suite. A comfy bed and easy to use shower. Two important things for us. The room was extremely warm. The staff were efficient and smiley. Breakfast was the same as for all the guests. Our evening meal was different... More 

Helpful?
1 Thank somersetroadq
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear Sudokufans, Thank you for your comments and we are glad that you enjoyed your stay with us. We hope that you will visit us again in the future. Yours sincerely, Mark Nesbitt General Manager More 

West Runton, United Kingdom
Level Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 March 2015

We stayed at the Mercure Stratford-upon-Avon for two nights on the 20th and 21st March. I used my Tesco Clubcard vouchers: I was extremely irritated when I booked it as you have to phone Mercure to check availability, then exchange your Clubcard vouchers and phone back, all at a cost of 10p per minute. I had to wait each time... More 

Helpful?
Thank 27Tibby
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear 27Tibby, Thank you for your feedback and we are delighted you enjoyed your visit to the Hotel. We are aware there are areas of our hotel that require improvement and have taken your comments on board. Hope to see you again and we will, as usual, share your comments with the team. Yours sincerely, Mark Nesbitt General Manager More 

Bolton, United Kingdom
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 March 2015

We have just returned from a wonderful weekend at the Shakespeare Hotel (20th -22nd March 2015. very I pressed with th Hotel, the reception staff was delightful, always a smile on her face, very helpful and efficient. The waiters were brilliant, everyone was very pleasant and helpful, Al going that e try mile to make our stay just perfect, our... More 

Helpful?
Thank 185travelqueen
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear 185travelqueen, We are delighted you enjoyed your stay and that our staff played there part in making your weekend a success. Hope to welcome youback to the hotel in the future. Yours sincerely, Mark Nesbitt General Manager More 

Witney, England, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 March 2015 via mobile

Perfect evening! From the moment we arrived we were made to feel welcome. The reception staff were wonderful and even wished me a happy birthday on my arrival. I felt very special. We had a couple of drink before dinner and was presented with a complimentary Bellini and during dinner a complimentary Mojito and birthday card from the Marco's team.... More 

Helpful?
Thank Donna M
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear Donna K, Delighted to see you enjoyed your stay, our staff will be happy to see they have played their part in an enjoyable evening. Hope to see you again next year. Yours sincerely, Mark Nesbitt General Manager More 

Cheshire
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 20 March 2015

We returned Sunday 8th March from 3 x nights at Mercure Shakespeare Hotel, which is centrally located. Reception is lovely and accessed off main street and also at rear via hotel car park (which they charge £10 a night to park in). Check in was efficient but Receptionist not very smiley and failed to give us basic info such as... More 

Helpful?
Thank ClaireBear01Cheshire

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
4 star Tudor hotel with 74 ensuite rooms located in the centre of Shakespeare's Stratford. Ideal for exploring local villages, the Cotswolds, shops and theatres of Stratford. 19 miles from Birmingham International Airport, 1 mile from Stratford upon Avonstation, 10 miles from Warwick Parkway station. Easily accessible via the M40. David Garrick Restaurant, Othello's Bar Brassiere, Quill Bar and Lounge, 6 conference rooms with natural light for up to 100 delegates. Limited parking at GBP10.00 per day. ... more   less 

Additional Information about Mercure Stratford-Upon-Avon Shakespeare Hotel

Address: Chapel Street, Stratford-upon-Avon CV37 6ER, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Price Range: €78 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Stratford-Upon-Avon Shakespeare Hotel 4*
Number of rooms: 74
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Also Known As:
Mercure Stratford-Upon-Avon Shakespeare Hotel England
Accor Stratford Upon Avon
Shakespeare Hotel Stratford
Hotel Style:
#10 Luxury Hotel in Stratford-upon-Avon
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Stratford-Upon-Avon Shakespeare Hotel staff and other travellers.
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Questions? Get answers from Mercure Stratford-Upon-Avon Shakespeare Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 128 very quiet and comfortable bed.”
 of 5 bubbles W4410HDjohnc, 4 Dec 2016 | Read review
“Room 312 was up in the attic but there was a lift. About as far away as you could get from the front which meant it was very quiet”
 of 5 bubbles WirleySwindon, 2 Dec 2016 | Read review
“don't bother with the breakfast, save your money and eat at any of the excellent cafes in the area”
 of 5 bubbles acarole1945, 1 Dec 2016 | Read review
“Ask about the room features before you book”
 of 5 bubbles jeffj352, 23 Nov 2016 | Read review
“We had Privilege”
 of 5 bubbles FairlightW, 3 Nov 2016 | Read review
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