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Mercure Stratford-Upon-Avon Shakespeare Hotel

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Traveller (485)
Room & Suite (181)
Dining (22)
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Overview
  • Excellent29%
  • Very good41%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“car park”(251 reviews)
“privilege room”(31 reviews)
“junior suite”(62 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Stratford-Upon-Avon Shakespeare Hotel
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Stratford-Upon-Avon Shakespeare Hotel
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,964)
There are newer reviews for Mercure Stratford-Upon-Avon Shakespeare Hotel
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Traveller rating
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748
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545
748
366
148
78
Show reviews that mention
All reviewscar parkprivilege roomjunior suiteold buildingcreaky floorboardsper nightmiddle of towncharming hotelfour poster bedlots of charactercentral locationexcellent locationpublic areaslarge bathroomlovely roombuffet stylecomfy bed
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501 - 505 of 1,885 reviews
Reviewed 22 July 2016

This hotel has a perfect location, an easy walk to whatever you want to do. We had a junior suite, which was so spacious that I wished we were staying more than one night. The hotel is in a very old, probably "listed," building. This...More

Review collected in partnership with Accorhotels.com
Thank Nancy W
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 25 July 2016

Dear Nancy W Thank you for your email and review. I am delighted that you will return despite the intruder incident.....and yes, the door latch was repaired immediately. We look forward to welcoming you back. Best wishes James Lys/General Manager

Reviewed 21 July 2016

On arrival too early to book in asked for coffee at reception sent round to dining area to order ourselves! second room cobwebs in bathroom and mouldy blind, cracked and broken window pains in bedroom and bathroom, response to complaints was slow and no real...More

Thank jnnwheel
Reviewed 20 July 2016

This is my second stay and the reason we returned was because we enjoyed the whole experience so much last time. As with all of the Mecure hotels we visit service and food excellent and this hotel is so central.More

Thank linda m
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 25 July 2016

Dear linda m Thank you so much for your review, and thanks for being such a loyal guest! I'm delighted to learn we "continue to please" - and hopefully you are building up points on your AccorHotels Club Card! Come back soon! Regards James Lys...More

Reviewed 11 July 2016

place to stop on trip further south - ideal hotel location in the centre of Stratford handy for pubs restaurants and local attractions - hotel fitted in beautifully with the Shakespeare surroundings - upgrade to the room was a bonus

Review collected in partnership with Accorhotels.com
Thank joetony9
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 25 July 2016

Thanks for your review, joetony9, and I look forward to welcoming you back. Stay longer next time! Best wishes James Lys / General Manager

Reviewed 8 July 2016

My partner booked this hotel for us for one night (£270)very expensive! for us to celebrate his 60th birthday.On arriving we were given the Othello room and told this was one of the nicest rooms.The room was very tired and in need of refurnishing as...More

Thank LESLEY-T210
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 25 July 2016

Dear LESLEY-T210 Thank you for your review and I'm sorry it's taken me so long to respond. Your stay sounds special for all the wrong reasons and would appreciate it if you could contact me directly to discuss in more detail. Needless to say corrective...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$105 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Stratford-upon-Avon
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$105 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Stratford-upon-Avon
Room types
Suites, Non-Smoking Rooms
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Traveller (485)
Room & Suite (181)
Dining (22)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
emilylwhite75
3 December 2017|
AnswerShow all 3 answers
Response from James L | Property representative |
Hi emilyIwhite75 Yes, can confirm we have at least 1 night porter on duty every night, so the reception desk is manned 24 / 24. We lock the doors around 11.30pm, but there is a bell you can press which alerts the night... More
0
Votes
g-shien
12 November 2017|
AnswerShow all 2 answers
Response from James L | Property representative |
Hello g-shien Sorry for the slow response, I've been away. Yes, we have cots which can be provided, and we also have an elevator which can help you access your bedroom with large luggage. Of course, our staff are also able... More
1
Vote
Room Tips
"Bring earplugs. Squeaky floors!"
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"Make sure you're not too near the bar or reception - i was plagued by noise."
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"Ask for a room in the oldest part of the hotel"
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"We stayed in Hamlet which was delightful"
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