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    Mercure Stratford-Upon-Avon Shakespeare Hotel

    Chapel Street, Stratford-upon-Avon CV37 6ER, England
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    6/8/2017 7/8/2017
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    US$103US$158
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    Traveller (408)
    Room & Suite (137)
    Dining (17)
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    Overview
    • Excellent28%
    • Very good42%
    • Average19%
    • Poor8%
    • Terrible3%
    Travellers talk about
    “junior suite” (62 reviews)
    “car park” (229 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Conference Facilities
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,754)
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    Time of year
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    1 - 5 of 1,682 reviews

    Reviewed 3 days ago via mobile

    Room was small, especially the shower, but probably because it's an old building. I forgot my toothbrush so phoned down to reception but was told they don't have any dental kits. Breakfast was ok. Best thing about the hotel was the location.

    Thank 3sth3r
    Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 2 days ago

    Dear 3sth3r Thank you for your review and I am sorry we were not able to help you with your request - this will be corrected for the future. I hope to welcome you back soon! Best wishes James Lys / Manager

    Reviewed 3 days ago via mobile

    I feel like I should write a review for each aspect of the hotel as the hotel room was amazing we stayed in room 100 and it was beautiful & clean with a walk in shower :) We had a cream tea which again was...More

    Thank Freya M
    Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 2 days ago

    Dear Freya M Thank you very much for your positive comments but was obviously concerned about your remarks about breakfast. I will investigate the contents of your review with the department concerned - thank you for highlighting the issue, and hope that your breakfast experience...More

    Reviewed 4 days ago via mobile

    Disappointing despite having friendly staff and being centrally located. The room lacked value for money. Complimentary water not topped up and the bed linen smelt funny. Quite sad that no effort made to give customers a memorable stay at the hotel.More

    Thank TPChung
    Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 2 days ago

    Dear TPChung Thank you for your comments and I am sorry you did not enjoy your stay despite the location and friendly staff. I will investigate your comments and thank you for raising them for my attention. I hope to welcome you back soon. Kind...More

    Reviewed 4 days ago

    I chose this hotel because I was taking my 11 year old granddaughter for a surprise night away as a reward for doing well with her SATS, and I wanted a Tudor hotel. She was thrilled as I expected, but I wasn't over impressed, Location...More

    Thank FlossieShropshire
    Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 2 days ago

    Dear FlossieShropshire Thank you for your review and whilst pleased your granddaughter enjoyed her stay, I am sorry you did not enjoy it as much. Yes, we have larger and smaller bedrooms and bathrooms - a legacy of the age of the building - but...More

    Reviewed 1 week ago via mobile

    What a lovely quirky hotel with some of the rooms named after the plays would love to have stayed in "The Merchant of Venice" room as that was my O level play back in the day. The hotel was being refurbished which did not cause...More

    Thank Tracy C
    Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 2 days ago

    Dear Tracy C Thank you for your review and I am very pleased that overall you enjoyed your stay. Please do not hesitate to contact me in advance next time and I'll try and ensure The Merchant of Venice is reserved for you! Best wishes...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$89 - US$208 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Stratford-upon-Avon
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 74
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, ACCOR, Travelocity, Orbitz, Agoda, Hotwire, TripOnline SA, Cheap Tickets, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your Mercure Stratford-Upon-Avon Shakespeare Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Warwickshire >
    • Stratford-upon-Avon
    • Also Known As
    • Mercure Stratford-Upon-Avon Shakespeare Hotel England ,
    • Accor Stratford Upon Avon ,
    • Shakespeare Hotel Stratford
    Add Photo Photos
    Traveller (408)
    Room & Suite (137)
    Dining (17)
    Pool & Beach (2)
    Hotel & Grounds (249)
    Bathroom (21)
    Business Centre & Event Rooms (5)
    Nearby
    Best Western Grosvenor Hotel
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    .50 km away
     
    The Stratford, A QHotel
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    .49 km away
     
    Hallmark Hotel The Welcombe
    1,872 reviews
    2.04 km away
     
    Crowne Plaza Stratford-Upon-Avon
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    .45 km away
     
    Nearby Restaurants
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    Sorrento Restaurant ... a taste of Italy
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    .09 km away
    Nearby Attractions
    Swan Theatre
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    .21 km away
    Shakespeare's Schoolroom & Guildhall
    199 reviews
    .12 km away
    Tudor World
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    .12 km away
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    Ask a question
    Questions & Answers
    ADesiBrit
    1 July 2017|
    AnswerShow all 3 answers
    Response from James L | Property representative |
    Hello - it depends on the ages really - there's a Butterfly Farm 5 minutes walk from the centre, next to a large Ferris Wheel which is great fun. Also there are loads of boats for hire, so you can row along the Avon looking... More
    0
    Votes
    FlossieShropshire
    27 May 2017|
    AnswerShow all 2 answers
    Response from James L | Property representative |
    Yes you can provided there are spaces - the charge is for an overnight stay, and expires at noon the day of departure. Check-out time is 11am. We look forward to welcoming you to The Shakespeare! Regards James Lys/Manager
    1
    Vote
    h2omaiden
    23 April 2017|
    Answer
    Response from James L | Property representative |
    Hello h2omaiden I can confirm there is no height restriction barrier and vans are allowed, but spaces and turning circles very tight so longer vans will find it very difficult to park, reverse, etc The alternative is the NCP... More
    0
    Votes
    Room Tips
    "Some upper floor rooms are accessible only by narrow stairs"
    Read review
    "Rooms at the back are quieter, but it's an old and historic building, so the floors creak."
    Read review
    "If you want originality ask for a room in the original older part of the hotel"
    Read review
    "Rooms at the back of the hotel are quieter"
    Read review
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