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Mercure Stratford-Upon-Avon Shakespeare Hotel

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Traveller (524)
Room & Suite (201)
Dining (24)
Ratings and reviews
  • Excellent28%
  • Very good42%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“car park”(259 reviews)
“privilege room”(34 reviews)
“junior suite”(62 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
4 Star Hotel
Historic and traditional hotel with 78 en-suite rooms located in the very heart of Stratford-upon-Avon. Ideal base for exploring the town, the many historical and Shakespearean places of interest, RSC theatres and shops - everything is on the doorstep. The Cotswolds are only a 20 minute...
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Location and contact
Chapel Street | Car park postcode CV37 6EF, Stratford-upon-Avon CV37 6ER, England
Hotel website
29.2 km to Birmingham Intl Airport
152 restaurants are within a 0.5 km radius
0.3 km from The River Avon Trail
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,002)
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1,922 results
Traveller rating
554
762
377
149
80
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554
762
377
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Show reviews that mention
All reviewscar parkprivilege roomjunior suiteuneven floorsold buildingper nightmiddle of towncharming hotellots of characterfour poster bedbrilliant locationcentral locationpublic areaslarge bathroomlovely roombuffet stylestayed for one night
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1 - 5 of 1,922 reviews
Reviewed 2 days ago via mobile

Stayed here for one night, staff were very helpful, was concerned that car parking might be a problem and the car park was full on our arrival but we left car keys with reception and there was an attendant who sorted us a space when...More

Thank James K
Hotel's Favourite
Reviewed 16 February 2018

We love Stratford and have stayed at the Shakespeare before. We were greeted very professionally as usual. We had everything we needed - comfy bed, spacious room, small fridge, clean bathroom, plenty of tea / coffee / milk etc. I love that Mercure have stopped...More

2  Thank Helen M
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 5 March 2018

Dear Helen M Thank you for your thoughtful comments and they are much appreciated; it is not often that our guests make such observations, and gratifying to know that our environmental approach is being noticed. For your information, the savings made in 2017 from guests...More

Reviewed 5 days ago via mobile

Check-in was easy room was very clean and well presented the hotel is in a great location easy to go down by the river or visit any local restaurants the staff are all friendly .just please be aware that if you are staying in an...More

Thank lisa c
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 3 days ago

Dear lisa c Thank you so much for your great review and good advice regarding the lift - which can actually serve most rooms in the hotel, but obviously there's a longer walk to it from some areas of the hotel. Great to know you...More

Reviewed 5 days ago

We usually stay at The Falcon hotel but its being refurbished so we stayed here instead. It's a beautiful old building but I've only given it 3 stars...that's for being in town! On arrival we were allocated a second floor room. We weren't told if...More

Thank Vivienne P
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 3 days ago

Dear Vivienne P Thank you for your review and I am sorry your room and bathroom were not up to standard, and the service at reception not welcoming - I have taken note and will deal with personally. Whilst I can fully understand your wish...More

Reviewed 1 week ago

This is a magnificent well preserved 17th century Tudor hotel that looked the part. The floors creaked and groaned a bit and the ambience was what you would have imagined in its hay day. This was an incredible experience. The hotel and the town are...More

Thank reesy60
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 3 days ago

Dear reesy60 Thank you for your kind comments and delighted you enjoyed your stay. I am sorry your room was not ready when you arrived. I am a little confused about the limited menu comment - I believe you must be referring to our Quill...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$102 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Stratford-upon-Avon
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$102 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Stratford-upon-Avon
Room types
Suites, Non-Smoking Rooms
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Traveller (524)
Room & Suite (201)
Dining (24)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
emilylwhite75
3 December 2017|
AnswerShow all 3 answers
Response from James L | Property representative |
Hi emilyIwhite75 Yes, can confirm we have at least 1 night porter on duty every night, so the reception desk is manned 24 / 24. We lock the doors around 11.30pm, but there is a bell you can press which alerts the night... More
0
Votes
g-shien
12 November 2017|
AnswerShow all 2 answers
Response from James L | Property representative |
Hello g-shien Sorry for the slow response, I've been away. Yes, we have cots which can be provided, and we also have an elevator which can help you access your bedroom with large luggage. Of course, our staff are also able... More
1
Vote
Room Tips
"It room 203. Ask to see the rooms first!"
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"Not room 144. Ask about the kitchen fan."
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"Privilege rooms in the main building have great character if you don't mind the creaky flooring."
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"Mind the steps! The variations in floor/step levels formed by the different buildings which now make up the..."
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