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The Townhouse

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492 Reviews from our TripAdvisor Community

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Showing 491: English reviews
STRATFORD UPON AVON
Reviewed 1 November 2015

After being let down by the closure of Marlowes The Townhouse came to our rescue at very short notice a table for 8 appeared great food and service thanks for coming to our rescue we shall all be coming back

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1Thank sarahgarry
townhouse17, Manager at The Townhouse, responded to this review

Dear sarahgarry, Thank you for taking the time to review our hotel on Trip advisor, It was an absolute pleasure to welcome you and your guests. I am pleased you enjoyed your evening especially Mr Fig man who I was delighted he enjoyed his dessert. I hope to welcome you back before Christmas, if I can be of any assistance,...

Manchester
Reviewed 21 October 2015

We stayed three nights Fri 16h to Sunday18th. Perfect location in the heart of the town. All the staff were extremely helpful and friendly. Room 11 was clean, tidy and very comfortable. The room itself overlooked the main road but not too noisy at all. Fantastic happy hour on the Friday evening in the bar for pre-theatre drinks and a...

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2Thank TravellerPaul64
townhouse17, Manager at The Townhouse, responded to this review

Dear TravellerPaul64, Thank you for taking the time to review us on Trip advisor, we pride ourselves on delivering a high level of customer care, food & beverage. I am delighted you were able to take advantage of our happy hour and next time you down in Stratford-upon-Avon, I would be delighted to welcome you back our fantastic hotel. If...

Leeds
Reviewed 20 October 2015

Lovely hotel, fab location and really friendly staff. We got a glass of champers each to have when we wanted. Also a bag of shortbread and small decanter of brandy in the room - nice touches. The decor was nice, the bar cosy and a pupil from the local school played the piano. The room was a good size (we...

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1Thank VictoriaCLeeds
Oxford, United Kingdom
Reviewed 14 October 2015

As ever the food was wonderful but the service was so slow we had to eat the main course in a hurry to get to the theatre in time - couldn't even have a coffee. We would have felt better if there had been some apology as we waited 45 minutes for a starters but all we got was a...

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2Thank jacquierawes
townhouse17, Manager at The Townhouse, responded to this review

Dear Grum99, Thank you for taking the time to offer us feedback from your your recent visit. I was deeply disappointed to read your comments, our goal is to deliver exceptional food alongside an efficient service. There is absolutely no excuse from our side for slow service, I would like to apologise if you felt the speed & efficiency of...

London, United Kingdom
Reviewed 14 October 2015 via mobile

We stayed here as a last minute decision for one night at the beginning of October. The hotel is very conveniently located pretty much in the centre of the town. Downstairs there's a bar and restaurant with the rooms on the floors above. The style of the hotel is in keeping with the building and town although as another review...

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1Thank Pipskip
townhouse17, Manager at The Townhouse, responded to this review

Dear Pipskip, Thank you for taking the time to offer your thoughts on your recent stay, I am saddened to hear that you felt there were aspects of your stay that did not live up to your expectations. We genuinely do pride ourselves on delivering a high level of service to our guests, within a comfy & luxurious setting. As...

Reviewed 12 October 2015 via mobile

Second time we've visited church street townhouse the first was a look in and evening dinner the second was a stay over. Just got to say the place is brilliant, ran superb by Nick and team the staff are brilliant the chef and food is amazing, my wife has an allergy but the chef put her at ease and produced...

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Thank Martin W
Kent, UK
Reviewed 6 October 2015

If you want to stay right in the centre of Stratford Upon Avon then look no further! It is right in the hustle of the bars and restaurants and all the really old historic stuff Stratford Upon Avon has to offer. The pub itself was excellent, had lunch when we arrived and breakfast the following day. Both were extremely good....

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Thank Razzy3309
Middlesbrough, United Kingdom
Reviewed 18 September 2015

New GM and Duty Managers Nick Parkin and Luis Cedeno. Excellent customer service. Nothing was too much trouble and they made you feel you were the most important customer they were dealing with. Clearly lots of experience put to good use. This establishment is in a fabulous part of the world, rooms are individual, foods great, Friday champagne night is...

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Thank Julie W
England, United Kingdom
Reviewed 18 September 2015

we stayed with you to celebrate my husbands Birthday which we were both looking forward to very much as we are frequent visitors to your sister Hotel Varsity in Cambridge. On check in the receptionist kept using the wrong name. We had guests joining us for dinner who were running slightly late, we were then the topic of conversation from...

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1Thank Tim R
townhouse17, Manager at The Townhouse, responded to this review

Dear Tim R, Thank you for taking the time to offer us your thoughts on your recent stay. Obviously I am deeply saddened by your comments, we genuinely wish to deliver an excellent service to our guests in a clean & inviting environment. I have reviewed your comments with our head of housekeeping & our head chef, we are all...

London, United Kingdom
Reviewed 15 September 2015

A tastefully judged boutique hotel with excellent service and great food. In a town that has no shortage of hotels this gem really stands out. The Townhouse is absolutely my first choice when staying in Stratford. Well worth a look.

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Thank TheKingsMen
townhouse17, Manager at The Townhouse, responded to this review

Dear TheKingsMen, Thank you for taking the time to offer your views on your recent stay, I am absolutely delighted to receive such wonderful comments & I would like to thank you from all the team & I. I personally really look forward to welcoming you back to the property & hope that you will return in the near future...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
Official Description (provided by the hotel)
This recently refurbished boutique hotel is housed in a 400 year old listed building in the heart of Stratford upon Avon. Located opposite Shakespeare's school, among the ancient half-timbered buildings the town is famous for and only 2 minute's walk to the Royal Shakespeare Theatre. This is THE place for a pre-theatre supper - local pianists play at 5.30pm daily and the atmosphere is great. The 12 funky en-suite bedrooms vary in size, cost and view. Try for a room at the front of the building for the perfect view. Great food is served all day, through till 10pm in this buzzy neighbourhood bistro with Afternoon Tea a particular favorite. Champagne Happy Hour is every Friday at 5pm and the bar is packed with a great, upmarket local crowd. The staff make the place and nothing is too much trouble. ... more   less 

Additional Information about The Townhouse

Address: 16 Church Street, Stratford-upon-Avon CV37 6HB, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Price Range: €103 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Townhouse 4.5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Church Street Townhouse Hotel Stratford-Upon-Avon
The Townhouse Stratford-Upon-Avon, England
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Questions & Answers

Here's what travellers have asked, with answers from The Townhouse staff and other travellers.
3 questions
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Southampton, United Kingdom
over a year ago
North Wales

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Questions? Get answers from The Townhouse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's an old building - choose a room on the upper floor if possible.”
timjolley, 23 Apr 2017 | Read review
“We stayed in Room 3 which is at the back and was very quiet”
371alanw, 21 Apr 2017 | Read review
“Room One is set away from the bar and was very quiet.”
Gullivers18, 19 Mar 2017 | Read review
“Room 4 at the back is spacious and quiet”
A7267RRjamesb, 13 Mar 2017 | Read review
“Look on line for the best photos”
GillB325, 13 Feb 2017 | Read review
5 of 5