We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Premier Inn Newcastle Quayside

1,844 reviews
Save
Traveller (188)
Room & Suite (152)
Dining (19)
Overview
  • Excellent42%
  • Very good34%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“tyne bridge”(233 reviews)
“great location”(296 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
Free Parking
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,844)Write a Review
Filter reviews
1,834 results
Traveller rating
737
629
304
106
58
Traveller type
Time of year
LanguageEnglish
More languages
737
629
304
106
58
Show reviews that mention
All reviewstyne bridgegreat locationnewcastle quaysidesunday marketthe underground car parkcity centremeal dealfourth floorall you can eatfamily roomper nightbars and restaurantsshort breakexcellent staygood nights sleepnight's sleepreception staff
FilterEnglish
Updating list...
1 - 5 of 1,834 reviews
Reviewed yesterday

We have stayed at this hotel on 5 separate occasions now & this was the first time we have encountered any problems. The bar next to the hotel was having a private function and the music & noise went on until midnight. The location is...More

Review collected in partnership with premierinn.com
Thank bob m
Reviewed yesterday

Stayed in lots of Premier Inns before and they've been fine... this one is a complete mess and clearly in need of a complete refit. I've not seen a bathroom like it since I was a student! The room was also cold (its single glazed)...More

Thank andrewZ5284XX
Reviewed 2 days ago via mobile

The place is filthy to the point of being unhygienic. Room cold on default temperature. How the TV works is anyone’s guess! Staff friendly and dinner in the attached restaurant was good but cleanliness and upkeep of rooms made my skin crawl. Disgusting.

Thank Jon L
Reviewed 2 days ago

Had a lovely two night stay at this hotel. Room was massive, bit of tlc required. But this didn't take anything away from our stay on the whole. Absolutely great location, we wanted to be near the Arena and was only 15 minute walk straight...More

Review collected in partnership with premierinn.com
1  Thank Daniel C
Response from Aaron B, Manager at Premier Inn Newcastle QuaysideResponded 2 days ago

Hi Daniel, I hope you are well. Thank you so much for your generous review, this is kindly appreciated. I am over the moon that you had such a nice time with us and can't wait to see you again when you next visit us....More

Reviewed 4 days ago

great location but the rooms were freezing cold and needed a good scrub .food was good ,staff friendly.bathroom was cold as no heater in there and water was lukewarm.hotel needs upgrading ASAP.one of the worst premier inns I have stayed in .More

Thank Shirl P
Response from Aaron B, Manager at Premier Inn Newcastle QuaysideResponded 2 days ago

Hi, I hope you are well. Thank you for your thoughts, this is much appreciated. Please accept my apologies for the shortfalls you experienced during your stay and please also be aware that my wonderful team are on duty 24 hours so that in future...More

View more reviews
PreviousNext
123456367
About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$68 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Newcastle upon Tyne
#7 Family Hotel in Newcastle upon Tyne
#10 Business Hotel in Newcastle upon Tyne
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$68 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Newcastle upon Tyne
#7 Family Hotel in Newcastle upon Tyne
#10 Business Hotel in Newcastle upon Tyne
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (188)
Room & Suite (152)
Dining (19)
Questions & Answers
Ask a question
AlisonWolsy
12 February 2018|
AnswerShow all 3 answers
Response from Aaron B | Property representative |
Hi Alison, I hope you are well. Please accept my apologies for not picking up your call, we do get really busy here at the hotel and it can mean that our time is taken up with our in house guests causing us to miss calls... More
1
Vote
220ValA
7 February 2018|
Answer
Response from Maisymoo24601 | Reviewed this property |
It’s approx 10-15 minutes, but it’s all downhill!!
1
Vote
Christine K
25 November 2017|
Answer
Response from Aaron B | Property representative |
Hi Christine, I hope you are well. The arena is around 1 mile away and takes just 2-3 mins in a car or about 15 mins to walk. I hope this helps and look forward to seeing you soon. Best Regards, Aaron Beswick
1
Vote
PreviousNext
12345610
Room Tips
"238 is a fantastic room with great views of the river and bridges."
Read review
"River view"
Read review
"Book a different hotel"
Read review
"Best tip, book another hotel"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing