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Holiday Inn Express Newcastle City Centre

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Waterloo Square, St James Boulevard, Newcastle upon Tyne NE1 4EU England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$93
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Free cancellation until 27/10/21
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Traveller (139)
Room & Suite (19)
Dining (16)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Newcastle City Centre
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 89 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
Holiday Inn Express Newcastle City Centre hotel is located near Newcastle Central Station, a short stroll from the city centre's cosmopolitan shops, bars and restaurants. Express Start buffet breakfast which is always included with a choice of both hot and continental items. Getting out and about in Newcastle is a breeze thanks to our proximity to the A1 and train and metro services from the station 300 metres away. Our convenient city-centre location, a short walk from historic St Nicholas Cathedral, makes us a good base for sightseeing. Stroll across the sweeping Gateshead Millennium Bridge for a night out in the Arts Quarter's hip bars and restaurants and head to the huge MetroCentre 3 miles away for hundreds more shopping and entertainment options. After a day's sightseeing, unwind over drinks in Holiday Inn Express Newcastle City Centre's contemporary bar and update your social media on the free Wi-Fi.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Nightclub / DJ
Books, DVDs, music for children
Taxi service
Meeting rooms
Baggage storage
Parking
Wifi
Bar / lounge
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Vending machine
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Polish
1435Reviews26Q+A100Room tips
Traveller rating
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  • 32
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Popular mentions
TrevorHall wrote a review Mar 2021
Market Rasen, United Kingdom1772 contributions874 helpful votes
I stayed overnight as I had a hospital appointment, a check-up at the Transplant Clinic at The Freeman Hospital. All the staff were helpful but particularly, Derek went out of his way to help me find the hotel, and gave information on parking. He had also called a couple of weeks previously to check the reason for my trip, which shows that this chain is taking Covid seriously. I found the hotel spotless and had a solid night's sleep. I also enjoyed an evening walk in the area. The breakfast the following morning was excellent and well-organised. I collected my tray at an agreed time, having chosen the previous evening, and ate in my room. If this is the future of hotel breakfasts, I'm 100% ok with that because for years I've decried the poor quality of hygiene among the British public at self-service.
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Date of stay: March 2021
Location
Cleanliness
Service
Room Tip: All rooms pretty similar but ask, the staff are very accommodating
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1 Helpful vote
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Response from Guest Relations, Owner at Holiday Inn Express Newcastle City Centre
Responded 26 Mar 2021
Dear TrevorHall, Thank you so much for the amazing review! I am super pleased to read you enjoyed your stay with us. In particular that the hotel was spotless as during these difficult times, this is of the upmost importance. I know Derek will be thrilled with your kind comments too! We hope to welcome you back to hotel soon, although, hopefully under better circumstances Kindest regards Andrew H.
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Chris&Anthony wrote a review Nov 2020
London, United Kingdom385 contributions77 helpful votes
Location was good for me, just a short stroll from the main railway station, on the edge of the city centre which meant it was a quiet place to stay however all the attractions and facilities were within a very short walk. The service I received was nothing short of awesome; friendly, efficient and professional. Felt very welcome and nothing would be too much trouble to make my stay memorable for all the right reasons. Staying during lockdown meant a lack of a few hotel amenities but this was not an issue and was expected. The room was very good, well decorated and extremely clean. The bed was very comfortable with good pillows and duvet encased in high quality crisp linen. Nice black out curtains. There was a well lit work area, Wi-Fi network was very good, yet the TV was a bit of a letdown. The bathroom was okay, water pressure was good and towels fluffy. Covid 19 meant breakfast was grab and go, excellent good ingredients well cooked; all good except for the terrible coffee. Overall excellent stay and I would highly recommend that you stay at this hotel.
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Date of stay: November 2020
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: ask for a courtyard facing room if you need quiet
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1 Helpful vote
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Ben Hume wrote a review Nov 2020
York, United Kingdom3 contributions
We booked last minute to have a little family break away and once again we were not disappointed the staff were brilliant always for friendly.We felt safe at all times the room was spotless and all the Covid measures had been taken. We were very surprised at how good breakfast was in the current climate plenty of choice and always we’ll replenished. Once this next lock down is over we will be back. Thanks again for a brilliant stay 😊
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Date of stay: October 2020Trip type: Travelled with family
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Response from Guest Relations, Owner at Holiday Inn Express Newcastle City Centre
Responded 9 Nov 2020
Dear Ben Hume, Thank you for such a great review! It is great to read that you felt safe during your stay and that you were not disappointed! We hope to see you again after lockdown Kind regards Andrew Huskisson
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80Nicola wrote a review Oct 2020
Scotland20 contributions3 helpful votes
We stayed here 11th Oct for an overnight on way to Haggerston Castle. The hotel was spotless and had everything we needed. The staff we met went above and beyond with their kindness, very helpful on the Sunday evening and Monday morning, a credit to the hotel. We would defo stay here again.
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Date of stay: October 2020
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Response from Guest Relations, Owner at Holiday Inn Express Newcastle City Centre
Responded 13 Oct 2020
Hi 80Nicola, Thank you for your great review! Its brilliant to hear you found the hotels cleanliness to be at a high standard as this is extremely important to us given the current pandemic and our staff will be delighted to hear there efforts were appreciated. We hope to see you again in the future! Kindest regards Ryan F.
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j g wrote a review Oct 2020
26 contributions6 helpful votes
When I got such a good deal for this hotel on booking.com I have to admit we weren’t expecting such a fantastic stay. The hotel is about a 4 minute walk down the road from central station which is great and really convenient. Our rooms were really clean, comfortable and had everything we needed. For us the room was a bit hot, but reception sorted a fan out for us straight away, so this wasn’t an issue, the air con didn’t let us put it down lower than 22. The staff were all extremely friendly and helpful and honestly couldn’t do enough for us, I want to thank Derek on reception especially who went above and beyond to make us feel welcome and had a laugh with us which is just so nice in these depressing times! I didn’t even know breakfast was included so this really was an unexpected treat, breakfast was lovely! A really good choice of breakfast sandwiches (bacon, sausage), cereals, toast, fruit, croissants, and other bits and pieces. You can eat in the downstairs restaurant or bring the food back up to your room which we did as we didn’t want to be near people unless necessary. In terms of Covid:19 the hotel ensure you wear a mask when moving around and lots of hand sanitiser points so can’t fault their precautions in place. Overall a fantastic price, location, facilities and service. Will definitely recommend and use myself again! :)
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Date of stay: October 2020Trip type: Travelled with family
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Response from Guest Relations, Owner at Holiday Inn Express Newcastle City Centre
Responded 5 Oct 2020
Dear jg636, Wow! What a great review! It is always amazing to read that we have exceeded our guest expectations. Thank you for your kind comments regarding our teams service. I know Derek will be extra pleased to have his name in lights! During these difficult times it is extremely important that our guests feel safe and secure, especially with Covid restrictions in place and I am pleased that we did not disappoint in this case. Great to hear you would recommend and stay with us again! We look forward to welcoming you back to the hotel in the near future Kind regards Andrew H.
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PRICE RANGE
US$49 - US$175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express newcastle city centre hotel newcastle upon tyne, holiday inn newcastle upon tyne, newcastle upon tyne holiday inn
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
130
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Frequently Asked Questions about Holiday Inn Express Newcastle City Centre
Which popular attractions are close to Holiday Inn Express Newcastle City Centre?
Nearby attractions include EXIT Newcastle (0.3 km), Boulevard Show Bar (0.2 km), and The Discovery Museum (0.1 km).
What are some of the property amenities at Holiday Inn Express Newcastle City Centre?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Holiday Inn Express Newcastle City Centre?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Holiday Inn Express Newcastle City Centre?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Holiday Inn Express Newcastle City Centre?
Conveniently located restaurants include Rumba Casa Latina, Moulin Rouge Cafe and Grill, and My Delhi Indian Streetery.
Is Holiday Inn Express Newcastle City Centre located near the city centre?
Yes, it is 0.5 km away from the centre of Newcastle upon Tyne.
Are any cleaning services offered at Holiday Inn Express Newcastle City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn Express Newcastle City Centre?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Holiday Inn Express Newcastle City Centre?
Many travellers enjoy visiting Victoria Tunnel (2.0 km), The Quayside (1.2 km), and Newcastle Cathedral (0.7 km).
Is Holiday Inn Express Newcastle City Centre accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.