Average stay at jury’s inn Newcastle stayed previously however was bit disappointed this time. Hotel was dead only few people staying on our floor. Don’t think anyone was using the lobby and bar. Room was either too hot or too cold. Lobby furniture very dated and some stools ripped. Not a lot of choice in vending machines had to walk to nearby shop. Room Dosent have the best of lighting around mirrors and pillows were very hard not even a mixture or firm and soft couldn’t even bend it round my head. However 2 night stay was good for price and not far from town centre 10 min walk to monument. 5 min from train station. Would pick somewhere different to try next time didn’t feel very safe walking back on a night.
The hotel is situated on the outskirts of the city centre, located near the Arena, not far from the central railway station, Tyne and Wear Metro station and the Life Centre. I stayed here for 2 nights. Every single member of staff here has been friendly, approachable and went out of their way to ensure that my stay has been safe, enjoyable and as comfortable as possible. All safety precautions were in place, with hand sanitiser abailable at key points, safety screens on reception and face covering worn by all staff and guests ( with exception of those who are medically exempt) The room was clean, airy and had everything I needed for my stay. The large kingsize bed was so comfortable with 4 pillows, so I could mix and match to get the most comfortable combination for myself. Due to the current covid restrictions, the food menu has had to be cut back, but there was a good choice available. Breakfast, consisted of a bag of fresh and tasty goodies, left outside my room door by the “ breakfast fairies” ( they were so quiet )early in the morning with a delicious hot bacon/sausage bap available to collect ( ordered the day before) from reception. Evening meals were available in either the bar, to collect, or for a £6 tray charge delivered by room service. I opted to sit in the beautifully decorated bar on my first night ( steak and ale pie with mashed potatoes and side of veg, followed by chocolate brownie), but treat myself to room service on my second night ( haddock and chips with mush peas and tarter sauce ) On both occasions my meals were well cooked, safely and beautifully presented and tasted delicious. Portion sizes were substantial. I was lucky enough to wake up early and witness the sunrise from the 7th floor.... so beautiful! Downsides.... there is slight road noise, but being in a city location it is to be expected. All in all a really good stay.…
Stayed here night before a family funeral in 636. Requested a double room but was given a room with a tiny double bed and a single bed. Was too tired and fatigued to try and move rooms as we arrived late. No facility in the morning to have a coffee in the reception/bar before we left. Room was clean, bedding was lovely. Covid secure with paper cups and wrapped spoons etc. Bathroom was slightly dusty. Attention to toilet roll holder caked in dust could be attended to. Overall was okay for £40.
Stayed here recently with a group of friends for a couple of nights. Staff friendly from start to finish. Quick and easy check in. Rooms clean to a high standard and very spacious. All precautions taken into account with the current situation. We all had a great nights sleep and had chance to enjoy a few drinks in the hotel bar. Had a fantastic few days in Newcastle, just the break we all needed at this time. Have stayed at this hotel before and would definitely book next time, great location and staff accommodating. Special shout out to Neil who let us leave our luggage in one of the rooms until 3pm on day of check out. Way past check out time but meant we didn't have to trail our cases round with us until train time. Many thanks.
we stayed here for 1 night in a city break for my hubbys 40th. The lady who greeted us was very attentive chatty and welcoming and offered advice on places to eat out and drink . We went up to our room 608 to find it was not clean and the bed was not made and toilet seal broken, dirty cup in bin. We changed rooms and our 2nd room 504 was clean. Everything was good, then i tried to take a shower and it was cold 🥶. I also took my shoes off and stepped onto an earing that must have been left from a previous guest.