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Hotel Indigo Newcastle

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2/8 Fenkle Street, Newcastle upon Tyne NE1 5XU England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (778)
Room & Suite (96)
Dining (93)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Newcastle
Updated 11/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 89 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Indigo is all about combining authentic local experiences, modern design and intimate service with the peace of mind and consistency of staying with one of the world’s largest hotel groups (IHG®). Hotel Indigo Newcastle is a four-star boutique hotel in the heart of the city, heavily influenced by its location within the historic Grainger Town area. The hotel is situated less than a five minute walk from Newcastle Central Train Station, with the following key features: • 148 individually styled guest rooms • Spacious bathrooms, spa-style rainfall showers and luxury Aveda toiletries • Complimentary mini-fridges, replenished each day • High speed Wi-Fi access throughout the hotel • 100 on-site car parking spaces The hotel also features an on-site Marco Pierre White Steakhouse Bar & Grill restaurant, which is proving to be one of the city’s most popular eateries. The restaurant can cater up to 100 guests, with semi-private dining for numbers of up to 50.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Baggage storage
Newspaper
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Special diet menus
Wine / champagne
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English
2,854Reviews30Q+A100Room tips
Traveller rating
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Popular mentions
DebraPearsonBell wrote a review Dec 2020
Workington, United Kingdom13 contributions2 helpful votes
Stayed at the Indigo Hotel for 1 night in lockdown before a hospital appt the following day. The hotel is lovely and in a great location. The room was spacious and clean. The staff, especially David, were awesome and very kind...nothing was too much trouble to them. We are staying again very soon.
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Date of stay: November 2020Trip type: Travelled on business
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Response from Hotel Indigo, Guest Services / Front Office at Hotel Indigo Newcastle
Responded 5 Dec 2020
Hi DebraPearsonBell, Thank you for the great review! I'm thrilled you enjoyed your time at the hotel, and I will pass on your kind words to David. We can't wait to have you back after the restrictions lift again! Kindest regards, Freya Reception
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Molly wrote a review Nov 2020
United Kingdom3 contributions
We stopped here 2 nights on the dinner bed and breafast basis. It will be our 30th wedding anniversary at the end of the 2nd lockdown. So we brought it forward and decided to come here. And it was absoutly fantastic in every way. Felt very safe as they had everything in place for covid. And from check in to checkout all staff was fantastic went out of there way to make our time here special.The room was beautiful and spotless clean, brilliant shower and lovley comfortable bed. When arriving in room they had wrote on mirror congrat us a lovley touch and sent us up prosseco thank you. The resuaraunt was again fantastic Paige and all staff was fantastic and so attentive.We had set meal i had steak one of the best i have ever had cooked to perfection and thought all the meals were delisious so tasty. As was breafast and we thought the choices was very good under the current circumstances.You had continental items first all pepacked then full cooked breafasts with choices of eggs poached ect, all was lovley. Five stars all the way to everyone at this hotel its the place to go!!. Will defently be back and a big thankyou to everyone for making our 30th wedding anniversary special.X
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Hotel Indigo, Guest Services / Front Office at Hotel Indigo Newcastle
Responded 7 Nov 2020
Hi Trail43548798728, Thank you for taking the time to leave us such a fantastic review! I'm so glad you enjoyed your stay, and that the staff managed to make your anniversary celebration extra special. I will pass your kind words on to Paige and the team; positive comments like this really make our day during these times. We can't wait to welcome you back again once we reopen to the public! Kindest regards, Freya Reception
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Leighanne N wrote a review Nov 2020
20 contributions2 helpful votes
We’ve stayed at this hotel a few times now and we always come back, we were here again on Friday and we thoroughly enjoyed it. The customer service is impeccable the best I’ve experienced in a hotel, nothing is a trouble. We booked on a dinner bed and breakfast deal, the food was beautiful as were the cocktails. As for COVID it didn’t ruin our stay at all every one was adhering to rules and room was spotless apart from cleaners had forgot the clean the happy anniversary writing off the mirror but didn’t bother us just pretended it was for the anniversary we didn’t get to celebrate during lockdown. But overall brilliant stay as usual, we hope to be back in January for my other half’s 40th.
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Hotel Indigo, Guest Services / Front Office at Hotel Indigo Newcastle
Responded 3 Nov 2020
Hi 827leighannen, Thank you for this fantastic review! Your lovely comments really do mean a lot to the team during these uncertain times. I'm glad you keep returning to us, and that COVID didn't change the enjoyment of the experience. My apologies about the mirror message not being removed. But what a lovely way to look at it, Happy Belated Anniversary! We can't wait to welcome you back again in January. Kindest regards, Freya Reception
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Jackq1 wrote a review Oct 2020
Auckland, New Zealand2 contributions11 helpful votes
I made a booking with these guys and cancelled it. Despite assurances from their front of house that the cancellation had gone through, they charged my credit card and are now claiming no knowledge of cancellation. I would avoid them...
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Date of stay: October 2020
Cleanliness
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Response from Hotel Indigo, Guest Services / Front Office at Hotel Indigo Newcastle
Responded 30 Oct 2020
Dear Jackq1 Thank you for your review. I am sorry to say we have no record of you calling the hotel to cancel your booking. Every cancelled booking gets it own unique cancellation number that we give to the guest and as you are unable to give us your cancellation number we are unable to help as this booking became a non arrival. As per IHG policy, non-arrivals are charged the first night of their stay. You did talk to the hotel after we had charged you for this booking and I am so sorry I had to end the call sharply because of your inappropriate language. I did ask several times for your cancellation number and who you spoke to so that I could look into this for you but you were unable to give the number to me. I do hope this clears things up for you about why we charged you for this booking. Many thanks David
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Charles wrote a review Oct 2020
2 contributions
Unfortunately I only stayed for one night on business. Great location. Very clean throughout,awesome meal at the restaurant. COVID measures taken and made me feel very safe. Room was very quiet and had a lovely breakfast the following morning. I am definitely coming back for a couple of days to explore Newcastle!
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Date of stay: October 2020
Value
Cleanliness
Service
Trip type: Travelled on business
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Response from Hotel Indigo, Guest Services / Front Office at Hotel Indigo Newcastle
Responded 29 Oct 2020
Hi ridleycharles, Thank you for taking the time to leave a review for us! I'm glad our COVID measure made you felt safe during your stay, and that you enjoyed your stay as a whole. We look forward to your return! Kindest regards, Freya Reception
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PRICE RANGE
US$94 - US$199 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
148
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Frequently Asked Questions about Hotel Indigo Newcastle
Which popular attractions are close to Hotel Indigo Newcastle?
Nearby attractions include The Escape Key (0.3 km), EXIT Newcastle (0.04 km), and The Glamorous Owl (0.4 km).
What are some of the property amenities at Hotel Indigo Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo Newcastle?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indigo Newcastle?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Newcastle?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Indigo Newcastle?
Conveniently located restaurants include The French Quarter, Pizza Punks, and Snackwallah.
Are there opportunities to exercise at Hotel Indigo Newcastle?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Indigo Newcastle located near the city centre?
Yes, it is 0.3 km away from the centre of Newcastle upon Tyne.
Are any cleaning services offered at Hotel Indigo Newcastle?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Hotel Indigo Newcastle?
Many travellers enjoy visiting Victoria Tunnel (1.7 km), The Quayside (0.9 km), and Newcastle Cathedral (0.4 km).
Does Hotel Indigo Newcastle have any great views?
Yes, guests often enjoy the city view available here.