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31/12/2017 1/1/2018
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    Sandman Signature Newcastle Hotel

    Gallowgate, Newcastle upon Tyne NE1 4SD, England
    011 44 191 580 4060
    Hotel website
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    31/12/2017 1/1/2018
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    Traveller (426)
    Room & Suite (287)
    • Excellent47%
    • Very good31%
    • Average16%
    • Poor5%
    • Terrible1%
    Travellers talk about
    “shark bar” (128 reviews)
    “st james park” (135 reviews)
    “shark club” (58 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Sandman Signature Newcastle Hotel
    Special Offer: Exclusive City Break
    Hotel deals
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    31 Dec1 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (1,508)
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    211 - 215 of 1,487 reviews

    Reviewed 9 April 2017

    My stay was surprisingly substandard because of an inadequate air con system. About 11.30 pm, when I was asleep, I was awakened by a roar and a rattle as the air con unit came on. It was impossible to sleep with this intermittent noise so...More

    Thank Armand D
    Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded 21 May 2017

    Dear Armand D Thank you for your feedback from your stay with Sandman Signature Hotel. It is with regrets to hear you were left dissatisfied with your last stay after experiencing some maintenance issues with the Air con unit. I can only profusely apologise that...More

    Reviewed 6 April 2017 via mobile

    I would highly recommend this hotel for anyone visiting Newcastle. It was well positioned to St James's park,even though we lost. The hotel is top notch, è was in room 204 which was very good apart from the heater/a.c. which kicked in at daft o'clock...More

    Thank Gary P
    Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded 21 May 2017

    Dear Gary P Thank you kindly for taking the time to rate your stay with us at Sandman Signature Hotel Newcastle. We are currently looking to update our AC units so hopefully on your future visits this matter will not effect your experience. We look...More

    Reviewed 5 April 2017 via mobile

    We booked the Sandman for a one night stay as we were attending a Blackberry Smoke concert at the O2 Academy. The hotel is bang across the road from St James' Park and is situated right on the edge of the city centre which is...More

    1  Thank hungryasabadger
    Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded 21 May 2017

    Dear Hungryasabadger Thank you kindly for leaving a review of your stay with Sandman Signature Hotel Newcastle, your comments are highly appreciated. I am glad my colleagues at the front desk were particularly helpful and courteous during your stay and managed to get you checked...More

    Reviewed 3 April 2017 via mobile

    An amazing hotel made by the fantastic staff. The parking just across the road was so coveinient. The welcome we received from the lady on reception was proffessional , knowledgeable of the area and lovely i think her name was Michelle. Please forgive me if...More

    1  Thank Lee B
    Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded 29 April 2017

    Dear Lee B Thank you so much for writing a review of your stay and the standard of service you received from my colleagues, I am so pleased our guest services team were as helpful and professional as always. I will be sure to pass...More

    Reviewed 3 April 2017

    A nice, well maintained and comfy hotel. Friendly and professional staff. Located near the city centre, opposite St James park, which means it is ideal for seeing Newcastle. this hotel is ideal for visiting the city.

    Thank B5345OXjohna
    Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded 29 April 2017

    Thank you B5345OXjohna for your kind comments, we appreciate you taking the time to leave your review. We hope to see you again. Debbie Guest Services Manager

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Meeting Rooms
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$80 - US$201 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Business Hotel in Newcastle upon Tyne
    • #13 Luxury Hotel in Newcastle upon Tyne
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Kitchenette ,
    • Accessible rooms
    • Number of rooms
    • 170
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • Tyne and Wear >
    • Newcastle upon Tyne
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    Traveller (426)
    Room & Suite (287)
    Dining (30)
    Hotel & Grounds (317)
    Bathroom (38)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    17 September 2017|
    AnswerShow all 6 answers
    Response from Brianthejust | Reviewed this property |
    Yes they offer this service
    7 February 2017|
    AnswerShow all 6 answers
    Response from Steven L | Reviewed this property |
    Newcastle is a small city centre which you can walk around, or use the Metro underground lines if you prefer. Lots of good city centre hotels, I would recommend the Sandman Signature which has a Metro stop across the road... More
    Jenna T
    4 January 2017|
    AnswerShow all 6 answers
    Response from Debbie H | Property representative |
    Hi Jenna T We unfortunately do just have limited parking at St James Metro Station, we have 37 bays in total which is first come first served. As a match day our hotel is high in demand our parking does get full up... More
    Room Tips
    "Get one with working heating"
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    "Don't get a room near the lifts as the Going UP/Down announcements are really loud. Pick a high floor to..."
    Read review
    "Avoid 3rd floor unless A/C-heaters have been updated as unbearably noisy."
    Read review
    "Premier Inn"
    Read review
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