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Sandman Signature Newcastle Hotel

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Gallowgate, Newcastle upon Tyne NE1 4SD England
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US$139
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US$139
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Free cancellation until 25/10/21
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US$156
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Traveller (630)
Room & Suite (318)
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#40 of 89 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
The Sandman Signature Newcastle Hotel sits in the city center of Newcastle, surrounded by key attractions in the city such as the iconic Newcastle United Football Club Stadium, China Town, city center shopping district, Newcastle University, etc. (All this within 5 minutes walking radius) In addition we are just few minutes walk away from the Theatre Royal, the Centre of Life, the city Quayside and a great selection of restaurants and bars to enjoy this vibrant city.
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Room & Suite (318)318
Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Vending machine
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Room service
Safe
Telephone
Kitchenette
Microwave
Flatscreen TV
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Trendy
Languages Spoken
English
2156Reviews29Q+A100Room tips
Traveller rating
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Popular mentions
Sharon wrote a review Nov 2020
Cardiff, United Kingdom14 contributions5 helpful votes
+1
We stayed at the hotel on the 31st October We booked a suite which had no lights and was like a shoe box. We got moved to another so called suite which had holes in the curtains , light bulbs missing a broken mirror in the bathroom tissues hadn’t been replenished large stain on The mattress which looked like urine A smell of cigarette smoke and cheap after shave presumably from the previous victims I mean guest. The noise in the corridor during the night was horrendous, I got no sleep at all and the fact the bed was 2 singles pushed together did not help at all I rang reception twice there was no answer , I’ve emailed the hotel and asked for a refund so I can Take my partner somewhere nice for his birthday but I’ve been ignored I was embarrassed by the rooms we were given and they looked nothing like the photos we practically ran out the door in the morning literally could not wait to leave The hotel rooms we were given are a cross between a Blackpool bnb and student accommodation with cleverly taken photos We haven’t been out in nearly a year and this night away was supposed to be special And instead of special it just brought me sadness and tears
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from Rooms Division Manager, Other at Sandman Signature Newcastle Hotel
Responded 3 Nov 2020
Dear "Sharon19783", Thank you for taking the time out of your day to post a review on TripAdvisor; we greatly appreciate it. Obviously, it's disappointing for us to read the above again, but we are pleased we were able to resolve the issue directly with our guests shortly after receiving the e-mail on Monday, and hope we can look forward to welcoming them back at a future date when they will have an experience consistent with that of our many guests. Kind regards, Jonathon
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Andrew B wrote a review Jul 2020
16 contributions16 helpful votes
Hotel's Favourite
This is an excellent hotel, to be relished when you're there for the football. St James Park is literally across the road. The rooms are excellent, packed with all mod cons, luxury personified. The breakfast was superb.
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Date of stay: February 2020
1 Helpful vote
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Response from Rooms Division Manager, Other at Sandman Signature Newcastle Hotel
Responded 29 Jul 2020
Dear Andrew B, Thank you so much for your 5* review! It is so great to see you enjoyed your time with us at the Sandman Signature Hotel Newcastle. We really appreciate when our guests take the time to leave such a glowing review and we hope to welcome you again soon. Kind Regards, Deborah - Guest Service Manager
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Eleanor Taylor wrote a review Oct 2020
1 contribution
Stayed for 2 nights in October. Really clean hotel. Receptionist was very welcoming, and rang up our room after we had arrived to make sure we were happy with everything, which was great! We stayed in the superior king room with balcony, it was nice and spacious. The balcony didn’t have the best view, just a construction site but that didn’t bother us. Would definitely return, great value for money
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from Rooms Division Manager, Other at Sandman Signature Newcastle Hotel
Responded 1 Nov 2020
Dear Elg0123, Thank you for your 5* review! It sounds like you enjoyed your recent stay with us. We are so happy to see you found our Guest Services team to be so welcoming and that you liked how spacious your room was. We really appreciate your feedback and we hope to welcome you back to the Sandman Signature Hotel Newcastle again soon. Kind Regards, Deborah - Guest Service Manager
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Dowsy86 wrote a review Oct 2020
Newcastle upon Tyne, United Kingdom20 contributions7 helpful votes
+1
Me and my partner stayed here on Friday night. On entrance to the hotel the lobby was absolutely spotless and the receptionist who checked us in was very helpful and friendly. We had an executive king suite with private balcony. The room was very spacious, very clean and felt like a home from home. The bed was huge and very comfortable, excellent water pressure in the shower and the room came with a fully fitted kitchen. Among everything else you could possibly need. It Literally had a dishwasher and a washing machine fitted. We then had a table booked at the shark bar downstairs and was greeted by a well mannered waitress (Georgia C) She made our experience there even more enjoyable she was so nice, happy and friendly. The food was delectable. I had the Jack Daniels chicken wings, I’ve had them a few times before and they were a taste sensation as always. A few strong cocktails later then sent us to bed early but we didn’t mind as we had an absolute fantastic experience here and no doubt you will be seeing us again. From Adam and Emma :)
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from Rooms Division Manager, Other at Sandman Signature Newcastle Hotel
Responded 18 Oct 2020
Dear Adam and Emma, Thank you for your 5* review! It is so nice to see you found our team at reception to be helpful and friendly and that your room had everything you could have needed. We also love to see that you had a great night in Shark Club with the service from Georgia and the food making it even more enjoyable. Once again thank you for your glowing review and we hope to welcome you back to the Sandman Signature Hotel Newcastle again soon. Kind Regards, Deborah - Guest Service Manager
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S BELL wrote a review Oct 2020
1 contribution1 helpful vote
Return trip to this normally excellent hotel. I had been a bit dubious about staying in Newcastle during COVID pandemic but after accessing the hotels website I was given some assurance. Face coverings were to be worn in all public areas. Check in was efficient and our room looked spotless. We decided to have a meal in the Sharks bar run by the hotel. Track n trace was obligatory when you entered the bar but surprisingly they were not using the NHS COVID 19 app. I was well impressed by service and politeness of waitresses. I became concerned when a gentleman walked in without a face covering on and later spotted him behind the bar serving drinks with a face covering around his chin rather than around his face. He continued to serve drinks without his face covering on correctly throughout our visit. Later on a member of the public walked in without a face covering. My husband pointed this out to the bar manager but she said it was OK as he was a regular. She also said that she could not force customers to wear masks, although other bars have a policy of no mask no entry. These complaints my seem nit picking but as a Health Care professional I did not feel safe and was this lack of adherence to guidance replicated in other areas.
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Date of stay: October 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Rooms Division Manager, Other at Sandman Signature Newcastle Hotel
Responded 7 Oct 2020
Dear S Bell , Thank you for taking the time to review your recent stay with us and for the feedback you have given. I am pleased that you were able to address and discuss the issues raised on checkout with a member of our management team and your comments have been forwared on to the relevant departments. Thank you again for your feedback. Kind Regards Gayle Currie - Front Office Manager
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PRICE RANGE
US$77 - US$192 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
170
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Frequently Asked Questions about Sandman Signature Newcastle Hotel
Which popular attractions are close to Sandman Signature Newcastle Hotel?
Nearby attractions include The Escape Key (0.2 km), EXIT Newcastle (0.5 km), and St James' Park (0.2 km).
What are some of the property amenities at Sandman Signature Newcastle Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sandman Signature Newcastle Hotel?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Sandman Signature Newcastle Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sandman Signature Newcastle Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Sandman Signature Newcastle Hotel?
Conveniently located restaurants include Turtle Bay, Umai Mi, and Moulin Rouge Cafe and Grill.
Are there opportunities to exercise at Sandman Signature Newcastle Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Sandman Signature Newcastle Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Newcastle upon Tyne.
Are any cleaning services offered at Sandman Signature Newcastle Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sandman Signature Newcastle Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Sandman Signature Newcastle Hotel?
Many travellers enjoy visiting Victoria Tunnel (1.9 km), The Quayside (1.3 km), and Newcastle Cathedral (0.8 km).