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Malmaison Newcastle

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Traveller (860)
Room & Suite (332)
Dining (58)
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Overview
  • Excellent51%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“millennium bridge”(320 reviews)
“bridge view”(37 reviews)
“corner suite”(41 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (2,679)
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2,661 results
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1,284
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358
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72
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1,284
816
358
131
72
Show reviews that mention
All reviewsmillennium bridgebridge viewcorner suitemini barsunday lunchcooked breakfastafternoon teaan upgradesuperior roombirthday treatlovely hotelcar parkhotel bara lovely staypublic areasbars and restaurantslovely room
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11 - 15 of 2,661 reviews
Reviewed 4 days ago

My boyfriend and I had dinner in the hotel restaurant. Not only was the food fantastic (the roast cod and fillet steak) but the service made it a truly memorable experience! We would like to thank Adam and Charlotte for making our evening so special...More

Thank Sioned J
Response from Richard L, General Manager at Malmaison NewcastleResponded yesterday

Dear Sioned J, Firstly, thank you for taking the time to write this lovely review following your recent visit to our Chez Mal Brasserie at Malmaison Newcastle. Its so great to hear that you enjoyed your roast cod and fillet steak. It's also a pleasure...More

Reviewed 4 days ago

This branch of Starbucks at the Malmaison is a good one - the situation is perfect with views over one of the most interesting and beautiful rivers in England with its fine assortment of bridges. Coffee here is hot and excellent and staff are really...More

Thank profjoypc
Response from Richard L, General Manager at Malmaison NewcastleResponded yesterday

Dear Profjoypc, Firstly, thank you for taking the time to write this review. I am so pleased to hear that you love our onsite Starbucks. I agree, the views from the store across the River Tyne are amazing. It's great to hear that you enjoyed...More

Reviewed 5 days ago via mobile

It is surprisingly difficult to book a hotel at weekends in Newcastle - especially for a family with a teenage son who only need one room. This is how we ended up at the Malmaison. It is a lovely building well located on the quayside...More

Thank William C
Response from Richard L, General Manager at Malmaison NewcastleResponded today

Dear William C, Firstly thank you for taking the time to write your review. I was sorry to read that we didn’t live up to you expectations with your first stay at Malmaison Newcastle. We are indeed very lucky with our location on Newcastle Quayside....More

Reviewed 5 days ago via mobile

We came for lunch for my daughters birthday treat and we had an absolutely delightful experience. Our server, Tessie, is an asset to Malmaison Chez Mal, and could not do enough. My daughter is a vegetarian and found the choices to be very good. We...More

Thank Maisymoo24601
Response from Richard L, General Manager at Malmaison NewcastleResponded yesterday

Dear Maisymoo24601, Thank you for taking the time to write this very complimentary review. Firstly, i'm am so pleased to hear that you and your daughter had a nice Lunch at Malmaison Newcastle for your daughters birthday. Thank you for your positive feedback about Tessie....More

Reviewed 6 days ago

Great views across the river Tyne if you pay for upgrade for a view. Climate control air conditioning heating brilliant. Parking nearby & brilliant price. My android mobile phone wont log in to the hotel wifi (google says unsecure). Brilliant breakfast & late checkout of...More

Thank guestandsons
Response from Richard L, General Manager at Malmaison NewcastleResponded yesterday

Dear guestandsons, Firstly, thank you for taking the time to write your review following your stay with us. It's great to hear that you loved the views from the hotel across the River Tyne. Its also great to hear that you found our heating system...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$116 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Newcastle upon Tyne
#7 Luxury Hotel in Newcastle upon Tyne
#11 Romantic Hotel in Newcastle upon Tyne
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$116 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Newcastle upon Tyne
#7 Luxury Hotel in Newcastle upon Tyne
#11 Romantic Hotel in Newcastle upon Tyne
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (860)
Room & Suite (332)
Dining (58)
Amenities (34)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Becky M
10 January 2018|
AnswerShow all 2 answers
Response from ELIZABETH B | Reviewed this property |
I haven’t stayed at Newcastle Upon Tyne as I live there but have regularly stayed at the Mal in Leith. The pet friendly room we use is a corner room on the first floor, dual aspect windows one with patio doors and... More
1
Vote
trrywelch
14 December 2017|
AnswerShow all 5 answers
Response from Richard L | Property representative |
Dear TripAdvisor member, We do indeed have complimentary WiFi both in the public areas and all the bedrooms. Many thanks, Mal Team
0
Votes
Caitt D
3 December 2017|
AnswerShow all 2 answers
Response from Richard L | Property representative |
Dear TripAdvisor member, Yes the twin baths are only in the Ark Royal suite. Many thanks, Mal Team
0
Votes
Room Tips
"corner suite"
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"River view is a bit more but worth it."
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"Try the Vermont up the road!"
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"ask for a bridge view"
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