The New Northumbria Hotel
634 reviews
#23 of 89 Hotels in Newcastle upon Tyne
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Osborne Road, Jesmond 61-73 Osborne Road, Newcastle upon Tyne NE2 2AN England
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About
#23 of 89 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
Award winning hotel located in the leafy and affluent suburb of Jesmond, just a five-minute drive from Newcastle City Centre. Our 55 en-suite bedrooms feature a flat-screen TV, work desk, hairdryer, ironing station, tea and coffee making facilities and complimentary toiletries. Free wi-fi is provided throughout. We also have a select few rooms which are dog-friendly. Our Visit England commended breakfast is served in our Resident’s Lounge. El Paso Bar & Grill features a menu influenced by Mexican and Latin American street food, and is open daily for breakfast, lunch and dinner. Osbornes is a stylish cocktail bar and kitchen serving hearty food throughout the day. We also offer a modern meeting room for up to 40 people. Our small team of dedicated, friendly staff strive to ensure all guests have the best possible experience when staying with us. We work hard to build relationships and exceed customer expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Seating area
Telephone
Iron
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Polish, Slovenian
Location
Full view
80Somewhat walkable
Grade: 80 out of 100
75Restaurantswithin 1 km
6Attractionswithin 1 km
Contact
Osborne Road, Jesmond 61-73 Osborne Road, Newcastle upon Tyne NE2 2AN England
Getting there
See all nearby hotels
634Reviews13Q+A52Room tips
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Popular mentions
Booked hotel as visiting daughter and also to see a band. In room 210, superior double, room is a good size, the bed is large but a little creaky(!). Downside is the room is situated right next door to a staircase and fire door, so you do hear a lot of footsteps, the door opening and closing and voices, as I stayed two nights, I asked at reception if I could possibly change to a quieter room - excellent service and no problem: decided to stay put to see if it disturbed my sleep - it didn’t. Breakfast ok, staff excellent and would definitely stay again if visiting the city in the future😀.
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Date of stay: March 2020Trip type: Travelled solo
1 Helpful vote
Helpful
Response from themalhotragroup, Owner at The New Northumbria Hotel
Responded 15 Apr 2020
Thank you very much for taking the time to review your recent stay with us at the New Northumbria Hotel, your feedback is much appreciated. We are pleased you enjoyed your recent stay with us whilst visiting your daughter and pleased to hear that your sleep was not disturbed :) We hope we will see you again in the future. Kindest Regards
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Start on a positive, bed was large and room comfy, staff friendly and polite, Noisy inside hotel with a superior room outside stairs and lifts therefore everyone coming in early hours you can hear! Add all the students outside throwing glasses across the road makes the place noisy, crack in wash hand basin ideal for germs to cultivate, shower weak, shower screen in op and has been for a while, squeaky floorboards,, I didn’t mind but I bet room below did, parking near on impossible and all areas around restricted by permit, so not a good stay and wouldn’t return
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Date of stay: March 2020Trip type: Travelled solo
1 Helpful vote
Helpful
Response from themalhotragroup, Manager at The New Northumbria Hotel
Responded 13 Mar 2020
Dear Ricardodickygee Thank you for taking the time to review your recent stay with The New Northumbria Hotel, as a valued guest we really do appreciate you providing any comments and feedback. I am pleased you found your room comfortable and were satisfied with our large beds. Thank you also for your praise towards our staff, we do really have a great team here. I am sorry some aspects did not live up to your expectations. I have certainly passed your comments onto our maintenance team in hope to rectify in regard to the flaws you found within the room. I am sorry you struggled with parking also, as we are located in a residential area it is all street parking, some are restricted to permit only however there is still ample alternative parking around. I really do hope this will not entirely deter you from staying with us again in the future. Feel free to reach out to me on assistantmanager@thenewnorthumbriahotel.co.uk should you wish to speak further about your experience. Kindest Regards Debbie Howe Assistant Manager
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A superior room in this very well-maintained, furnished and equipped hotel. The staff were very welcoming and helpful, there was an excellent, freshly cooked breakfast the following day and if, like us, you do not stay at hotels to frequent the swimming pool, sauna etc, this was a terrific choice and extremely good value.
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Date of stay: February 2020
Helpful
Response from themalhotragroup, Manager at The New Northumbria Hotel
Responded 28 Feb 2020
Dear Scrope1 Thank you staying with us at The New Northumbria Hotel, I am delighted to read such wonderful comments from your recent experience with us. I am so happy that we exceeded your expectations. We hope to get the chance to welcome you back in the future. Kindest Regards Debbie Howe Assistant Manager
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KatherineTravellingG wrote a review Feb 2020
Workington, United Kingdom333 contributions148 helpful votes
We stayed here last night and unfortunately we won’t be returning. Positives: Staff are so friendly and welcoming (my boyfriend was also ill and the staff were very understanding and dealt with this very efficiently and fairly) Free parking with plenty of spaces Excellent location Room big and bed comfy and large However I specifically asked for a quiet room prior to booking as I’m a very light sleeper. We were given room 210 and I barely slept. The room is next to the stairs so every time somebody comes up/down the stairs, it’s so loud it sounds like they’re in your room. The door also slams each time (other hotels have door stoppers so this doesn’t happen- this could be a good option for the future?) The hotel was fully booked so I didn’t even ask to move with the situation we had but this has put us off staying again. Sohe Down the road- fantastic food and drinks :) Thanks, Katherine …
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Date of stay: February 2020Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from themalhotragroup, Manager at The New Northumbria Hotel
Responded 24 Feb 2020
Dear Katherine Thank you for choosing The New Northumbria Hotel this weekend for your stay. I really appreciate you taking the time to praise our team who were working this weekend and who assisted you. I am really sorry that your experience did not live up to your expectations and you had a restless night due to noise. We did try our best to accommodate your requirements by arranging a room at the back of the hotel and away from the potential roadside noise, I am sincerely sorry that you had been disturbed by noise and passing guests which I can understand caused inconvenience to your stay. We do operate a 24-hour reception team and if you had highlighted this to us we would have tried our utmost to move you immediately or try to make the stay more pleasant for you. If you would like to reach out to me my email address is assistantmanager@thenewnorthumbriahotel.co.uk I do hope this one off experience would not entirely deter you from staying again considering you have enjoyed our location, facilities and local area. Should you wish to give us a second chance in the future I will endeavour to provide a much more relaxing stay on a discounted rate. I would appreciate it if you wanted to get in touch and speak to me directly. Kindest Regards Debbie Howe Assistant Manager
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Very comfortable rooms; mine was equipped with it’s own iron & ironing board, which was very much appreciated! Enjoyable breakfast but, the bar menu is very basic bar meals. However, the staff were very helpful.
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Date of stay: February 2020Trip type: Travelled on business
Helpful
Response from themalhotragroup, Manager at The New Northumbria Hotel
Responded 24 Feb 2020
Dear gfernie31 Thank you very much for taking the time to review your recent stay with us at the New Northumbria Hotel, your feedback is much appreciated. I am pleased you had a comfortable stay and found our rooms well-equipped. Although Osborne's is our on-site bar and serves pub food daily, there is plenty of alternative choice in our surrounding area from Italians, middle eastern, and also Rio's steakhouse which is also attached to the hotel. I do hope we will see you again in the future if travelling back for work. Kindest Regards Debbie Howe Assistant Manager
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PRICE RANGE
US$54 - US$104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel new northumbria
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
55
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Claim Your Listing Frequently Asked Questions about The New Northumbria Hotel
Which popular attractions are close to The New Northumbria Hotel?
Nearby attractions include Jesmond Dene (0.9 km), The Pottery Experience (0.3 km), and Pets Corner (0.8 km).
What are some of the property amenities at The New Northumbria Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The New Northumbria Hotel?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at The New Northumbria Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at The New Northumbria Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The New Northumbria Hotel?
Conveniently located restaurants include Rio Brazilian Steakhouse, Saray Jesmond Turkish Grill House, and Branches Jesmond.
Are any cleaning services offered at The New Northumbria Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The New Northumbria Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The New Northumbria Hotel?
The staff speaks multiple languages, including English, Polish, and Slovenian.
Are there any historical sites close to The New Northumbria Hotel?
Many travellers enjoy visiting Victoria Tunnel (1.9 km), The Quayside (2.4 km), and Newcastle Cathedral (2.3 km).
Is The New Northumbria Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.