I have never staying in a hotel that is as immaculate at this one. not a spec of dust to be found. The rooms are light, bright and very comfortable. The staff are polite, helpful. I really do not have anything negative to say about this hotel. Keep up the the good work and will look forward to my next stay!
The receptionist, Heidi, was extremely kind and hospitable when I arrived. Room was perfect, and breakfast was brilliant. The staff were very flexible and kind when it came to requests. Would love to stay again!
This Hotel is a home from home Cozy clean comfortable The rooms are wonderful mine had a sofa coffee table and large TV. The staff are very attentive and welcoming. I had a double room and it was exceptionally spacious. 10/10.
Just back from a short visit to see my daughter who has just started at university and has taken a flat in Jesmond. I chose this hotel because it was close to her flat and can honestly say it was excellent and i am looking forward to visiting again. The hotel was clean and welcoming and very good value. Because of covid breakfast was a delivered as room service - it worked for me. It is well positioned with a bus stop outside and a metro station up the road. Thank you Sharon and the evening receptionists for your warm welcome and look forward to seeing you again.
Me and my girlfriend stayed for 2 nights 28th aug to the 30th what a fantastic place on arrival we were greeted by a lovely Scottish lady very friendly Heidi is also lovely on the sat we met kiran she is so nice to talk to who gave us advice where to eat in south shields due to covid breakfast is served to your room bacon on toast fresh orange biscuits and apple this is a great hotel will be staying again soon I hope
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