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Holiday Inn Newcastle - Jesmond

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Jesmond Road, Newcastle upon Tyne NE2 1PR England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$82
US$78
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Free cancellation until 05/11/21
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Traveller (160)
360
Panoramas (10)
Room & Suite (145)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Newcastle - Jesmond
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 89 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
The contemporary 4 star Holiday Inn Newcastle-Jesmond is conveniently just 2 minutes by Metro from Newcastle's City Centre. The quirky bars and restaurants of affluent Jesmond are right on our doorstep, and we're only a 10-minute stroll from the atmospheric terraces of St James's Park, home of Newcastle United FC. Located only 20 minutes from Newcastle International Airport. The hotel's well-equipped meeting rooms are ideal for conferences, and complimentary wireless Internet throughout makes it easy to stay in touch with the office. Unwind after a day of meetings and socialise over drinks in the stylish Terrace Bar. Jesmond Metro station is right next to the hotel, providing easy access to Newcastle's fine shopping, dining and entertainment. Closer to the hotel, Newcastle's vibrant Quayside is renowned for its nightlife and overlooks the River Tyne. Stroll down to Fratello's, Holiday Inn Newcastle-Jesmond's street-side Italian restaurant, and watch as chefs toss the dough to make our delightfully crispy pizza. In the adjoining glass-fronted Lobby, colleagues and friends meet and mingle. After a busy day, retreat to your contemporary Guest room which features wireless internet connection and a TV that allows you to save programmes for a time that suits you. The hotel's Fratello's restaurant is popular for its wood-fired pizza.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Meeting rooms
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
1038Reviews7Q+A100Room tips
Traveller rating
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Popular mentions
GaryStretch wrote a review 12 May
3 contributions
Stayed here a few times with work the staff cannot be anymore helpful nothing is a problem. If we visit Newcastle for a weekend break this will be our hotel of choice. Especially thanks to all staff in the bar and restaurant. Thanks
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Date of stay: May 2021Trip type: Travelled on business
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Tom wrote a review Apr 2021
Derby, United Kingdom11 contributions1 helpful vote
+1
Disappointed with my room. It smelt and is in need of a deep clean and redecorating. Stains on the walls and carpet. Wallpaper starting to peel. Bathroom not up to scratch. Poor paint job on bathroom door. In fact bathroom door doesn’t look like it belongs, looks like they’ve found it on a skip and fitted it with a (poor) lick of paint. I mean I stay in IHG hotels regularly and used to work in an IHG hotel, so I have some experience of what the standards are.
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Date of stay: April 2021Trip type: Travelled on business
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Response from IHG Service, Owner at Holiday Inn Newcastle - Jesmond
Responded 3 weeks ago
Hello R162BKtomh, Providing the best hotel experience begins with excellent service. It has always been our pleasure to assist our guests in whatever way we can. Thank you for staying with us and for taking the time to leave us feedback. I am sorry that we were not able to meet your expectations with your room. I have shared your comments about the condition of the room with our Hotel Management for review and improvements needed from our end. I hope we get the chance to serve you again and create a better experience for you in the future. Warm thoughts, Deborah R. Case Manager IHGService
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Mighty99 wrote a review Feb 2021
London, United Kingdom29 contributions35 helpful votes
While this wasn’t a disaster stay by any means, it definitely falls short of a 4* hotel and I wouldn’t recommend staying here unless you have a particular cheap offer etc. Staff: Alright, not overly friendly, but helpful when required Cleanliness: Was poor for room. Cleaning of the bathroom was not great (especially the bath) and the room was dusty. Room: This is underwhelming for a 4* hotel. The room of a travelodge or premier inn is much better. The room is very dated, light fixtures were broken, charging plugs were broken Food: While I understand COVID makes things more difficult, the breakfast is simply too poor. The breakfast bag contains a cereal bar, an apple, a small muffin and a bottle of water. A better effort could certainly be made. You only need to look at Holiday Inn in Manchester city centre to see how it can be done well.
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Date of stay: February 2021
Value
Location
Service
Trip type: Travelled on business
2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Newcastle - Jesmond
Responded 9 Mar 2021
Hi rorom623, Thank you for staying at Holiday Inn Newcastle Jesmond. Our hotel provides a great stay that everyone can enjoy. I reviewed your comments and I am sorry for the issues with the cleanliness of our bathroom and room. also the issues with breakfast and maintenance. I know this is not what you expected from a quality chain like ours. I sent your message to our managing team and took steps to prevent these issues from happening again. I hope you allow us to serve you again. My Regards, Oscar C. Case Manager IHGService
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David L wrote a review Jan 2021
Frodsham, United Kingdom196 contributions104 helpful votes
Stayed for a single night whilst on business. Reception staff were noticeably helpful and friendly on check in and departure. Room was comfortable and well equipped - nothing special but everything worked as intended. Not cramped. Bed was comfy. Bathroom fine, though bathtub a little small. On site free parking a bonus. 10-15 minute walk to Civic Centre at the edge of town.
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Date of stay: January 2021
3 Helpful votes
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Mark I wrote a review Sep 2020
Dunbar, United Kingdom186 contributions98 helpful votes
A good standard hotel in a convenient location not that far from the A1 but near a metro station and a short walk from the delights of Ousburn which is a mecca for real ale lovers. The rooms are clean spacious and quiet.
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Date of stay: August 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
2 Helpful votes
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PRICE RANGE
US$61 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn newcastle - jesmond hotel newcastle upon tyne
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
116
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Frequently Asked Questions about Holiday Inn Newcastle - Jesmond
Which popular attractions are close to Holiday Inn Newcastle - Jesmond?
Nearby attractions include Victoria Tunnel (1.2 km), Jesmond Dene (1.0 km), and The Biscuit Factory (0.8 km).
What are some of the property amenities at Holiday Inn Newcastle - Jesmond?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Newcastle - Jesmond?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Newcastle - Jesmond?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Holiday Inn Newcastle - Jesmond?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Newcastle - Jesmond?
Conveniently located restaurants include Rio Brazilian Steakhouse, Saray Jesmond Turkish Grill House, and Sushi Me Rollin'.
Are there opportunities to exercise at Holiday Inn Newcastle - Jesmond?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Newcastle - Jesmond?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Newcastle - Jesmond offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Holiday Inn Newcastle - Jesmond?
Many travellers enjoy visiting Victoria Tunnel (1.2 km), The Quayside (1.6 km), and Newcastle Cathedral (1.6 km).