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Copthorne Hotel Newcastle

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Copthorne Hotel Newcastle
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1,778 Reviews from our TripAdvisor Community

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Showing 1,759: English reviews
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Reviewed yesterday NEWvia mobile

This hotel is very central for city centre, nice views of the quayside. The room is very dated the furniture was broken and very shabby, good size room. We ate in the hotel the had a 2 course special , but the restaurant was empty only 3 couples dining and this was a Saturday night at 8pm therefore no atmosphere...

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Thank Linda B
Reviewed yesterday NEWvia mobile

I bought an afternoon tea from itison for 19.00 for 2 with prosecco. Great value for money, food was fresh and tasted really nice. Staff were lovely and made us feel very welcome. Couple of things I think could improve the experience, table clothes! Especially for an afternoon tea. The room lacks a bit of ambience as it was very...

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Thank Jennifer E
geordie newcastle
Reviewed 3 days ago NEW

Our daughter booked high tea for my wife and i on Tuesday,Itwas great from start to finish, so relaxing and friendly Food great Service great thanks to John Will certainly be back to visit again Thanks Brian &Ann

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Thank timber67
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent visit to the hotel for afternoon tea, with particular regard to the quality of food, and the high standard of guest service (I'll be sure to pass your positive comments on to John!) Your positive feedback is greatly appreciated, and I hope we may have the pleasure...

Bolton, United Kingdom
Reviewed 3 days ago NEW

Stayed here for 3 nights over the Easter weekend. This is the second time I have stayed at this hotel and my stay was as good as the first time. This time I ate in the restaurant on the Friday night. The food and the service were very good. Breakfast was lovely nice and hot. The most impressive thing about...

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Helpful?
Thank Ruth086
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us over Easter weekend, with particuar regard to the high standard of guest service, the quality of food at dinner and breakfast, the hotel location, and the comfort and quality of your bedroom. Your positive feedback is greatly appreciated, and I hope we may have...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago via mobile

Visited with friends om a Groupon deal which was less than £8.00 each. Place was lovely and quiet and we were sat with a lovely river view. The lady who served us was excellent so friendly and chatty and explained what all the items were on our tea stands. Sandwiches cakes and scones alk really nice and for once unfussy...

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Thank h c
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent visit to the hotel for afternoon tea, with particular regard to the hotel location, the quality of food, and the high standard of guest service. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back again soon. Best regards,...

Gateshead, United Kingdom
Reviewed 1 week ago

Lovely venue, friendly staff. Refill of afternoon tea. Bought an itison voucher for 4 as it was advertised as catering for vegetarian. Two "normal" two vegetarian were booked two weeks in advance. When we arrived we were shown to a lovely table near the window. Staff were very nice and attentive, but when the waitress came and I said two...

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Thank Linda I
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your feedback, with your constructive comments noted for review with my team. Food comments are normally very positive, with particular regard to afternoon tea, and I am sorry that you have been left slightly under-whelmed on this occasion. Best regards, Ken Ellington, General Manager

Sunderland, United Kingdom
Reviewed 1 week ago via mobile

Bought a voucher for afternoon tea. Had a table with a lovely view of the river, afternoon tea good with a good selection of sandwiches and cakes! The waiter was very attentive and very good with my 5 year old who got her own little afternoon tea!

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Thank JJen6
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent visit to the hotel for afternoon tea, with particular regard to the hotel location, the quality of food, and the high standard of guest service. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back again soon. Best regards,...

Doncaster, United Kingdom
Reviewed 1 week ago

Have scored a 4 for this hotel based on the very friendly and efficient staff at reception, the bar and at breakfast and the fact that we had been upgraded to an executive room for a very reasonable price. The room was a very large space with a clean, comfy bed. The view from one of the windows left a...

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Thank turkeytwizzler2013
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive review, following your recent stay with us, with your constructive feedback noted for review with my team. Best regards, Ken Ellington, General Manager

Leeds
Reviewed 1 week ago via mobile

The view out of our window was straight on to the river which was good. The room was clean, decent size and comfortable. Can't comment on any other facilities in the hotel as we did not use them. The only problem we faced was on arrival, when we entered our room there was half an eaten sandwich in the fridge....

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Helpful?
Thank Jessica Y
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive review, following your recent stay with us. Your positive feedback is appreciated, with particular regard to the value of money and hotel location, and I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager

Bury, England
Reviewed 2 weeks ago via mobile

Don't be put off by the fact this is the Copthorne or some of the reviews slating the high priced food/bar, this is a good value stay and well worth it. Stopped on a Saturday night. Join Millennium hotels before you book and you get 10% off! Rooms are mid nineties in terms of decor. While they could do with...

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Helpful?
Thank Northern_Baggie
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the value for money, the standard of cleanliness, the secure on-site car parking, and the hotel location. Your positive and balanced comments are appreciated, and I hope we may have the pleasure of welcoming you back again soon. Best regards,...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel ... more   less 

Additional Information about Copthorne Hotel Newcastle

Address: The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: €68 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Newcastle 4*
Number of rooms: 156
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Also Known As:
Copthorne Hotel Newcastle Upon Tyne
Hotel Style:
#17 Luxury Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Newcastle staff and other travellers.
11 questions
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Rotherham, United Kingdom
Northampton, United Kingdom
over a year ago
Newcastle upon Tyne, United Kingdom

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Questions? Get answers from Copthorne Hotel Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms are very spacious”
turkeytwizzler2013, 16 Apr 2017 | Read review
“Ask for a view of the river”
ScottishTemplar, 13 Apr 2017 | Read review
“I was on the 3rd floor and it was quiet, not much view of the city unless you are on the side of the river.”
Tunlampa, 20 Mar 2017 | Read review
“Im not sure if all rooms overlook the river but if not make sure you ask for one!”
Bibstermanu, 18 Mar 2017 | Read review
“Ask for rooms looking over the river, view is lovely”
  • Other end of the room with sofa, desk etc
  • View of some of the bridges. When these are lit at night it is very pretty.
  • King size bed and window faces the river
urbanfox1, 16 Mar 2017 | Read review
5 of 5