We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Britannia Hotel Newcastle Airport

1,176 reviews
Save
Traveller (183)
Room & Suite (59)
Dining (9)
Overview
  • Excellent11%
  • Very good27%
  • Average24%
  • Poor18%
  • Terrible20%
2 weeks ago
“£30 stay”
2 weeks ago
“Overnight stay before flight out of Newcastle”
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Wheelchair Access
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,176)Write a Review
Filter reviews
1,160 results
Traveller rating
135
286
285
217
237
Traveller type
Time of year
LanguageEnglish
More languages
135
286
285
217
237
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 1,160 reviews
Reviewed 2 weeks ago via mobile

Booked last minute for early morning flight. For £30, didn't expect The Ritz, and didn't get it. Rooms were outdated and basic but suffice. Beds comfortable enough. Food in the restaurant was average. Would only use this place again if the Premier Inn and Hilton...More

1  Thank Mark A
Response from NewcManager716, Manager at Britannia Hotel Newcastle AirportResponded 1 week ago

Dear Mark A, Thanks for your feedback, we look forward to welcoming you next time regards, Dean Routledge Operations Manager

Reviewed 2 weeks ago

Room was basic, clean, warm and tidy. Unfortunately could not get any sleep at all due to room doors being opened or slammed shut throughout the night. Room doors need to be replaced by quieter closing doors. TV did not work but was faulty aerial...More

Thank Sue L
Response from NewcManager716, Manager at Britannia Hotel Newcastle AirportResponded 2 weeks ago

Dear Sue L, Thanks for your comments, we are very sorry that you were disturbed. I do hope you identified this to a member of the team so that our maintenance team could rectify. We look forward to welcoming you again in the future regards,...More

Reviewed 2 weeks ago via mobile

Great location for those early flights. Room had all the basic amenities, clean, a little dated but suited my needs, good for an overnight stay. TV was temperamental but mostly didn’t work, staff not able to fix so left me a little disappointed. I would...More

Thank Gregory S
Response from NewcManager716, Manager at Britannia Hotel Newcastle AirportResponded 2 weeks ago

Dear Gregory S, Thanks so much for your feedback, we are very sorry you experienced issues with your TV. If we are unable to rectify the issue with the tv, an alternative should have been provided for you. Kind regards, Dean Routledge Operations Manager

Reviewed 3 weeks ago

The room was clean and tidy and warm. The staff were all very helpful and food good. Excellent free parking and easy to access the Metro station, just a 5 minute walk - great location to explore Newcastle

Thank sueandbrianlinedance
Response from NewcManager716, Manager at Britannia Hotel Newcastle AirportResponded 2 weeks ago

Dear sueandbrianlinedance, Great to have you with us celebrating Mrs B's big birthday! We look forward to welcoming you in the future regards, Dean Routledge Operations Manager

Reviewed 3 weeks ago

This hotel has smoking rooms, free parking and free Wifi. The receptionist was very rude and not very helpful one reason for not given 5 stars, the other reason our room was small but very clean and needed updated, surprisingly we had a good night...More

Thank Edward C
Response from NewcManager716, Manager at Britannia Hotel Newcastle AirportResponded 2 weeks ago

Dear Edward C, Thanks for your honest opinion. Its disappointing the receptionist didn't perform as we usually have very good feedback about our team. I will address this with the reception manager. We look forward to welcoming you again in the future Kind regards, Dean...More

View more reviews
PreviousNext
123456232
About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$40 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$40 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (183)
Room & Suite (59)
Dining (9)
Hotel & Grounds (118)
Bathroom (25)
Business Centre & Event Rooms (19)
Questions & Answers
Ask a question
Jane H
19 January 2018|
Answer
Response from NewcManager716 | Property representative |
Hi Jane H, Breakfast Mon-Sat is 6.30-9.30am Sunday's slightly different 7-10am regards, Dean
0
Votes
Jill D
1 January 2018|
AnswerShow all 2 answers
Response from marhymar | Reviewed this property |
Yes it is
0
Votes
eddie g
23 August 2017|
Answer
Response from NewcManager716 | Property representative |
Good evening, it would depend on the dates you were looking for as the rates differ throughout the year, kind regards Rachel
0
Votes
Room Tips
"Top floor rooms might be a little quieter"
Read review
"ground floor seems to be the better option"
Read review
"Great food for a Christmas function."
Read review
"We had ground floor ,absolutly fine"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite