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Britannia Hotel Newcastle Airport

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Britannia Hotel Newcastle Airport
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1,037 Reviews from our TripAdvisor Community

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Showing 1,023: English reviews
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Kirkcudbright, United Kingdom
Reviewed 3 days ago NEWvia mobile

Granted the hotel is a very handy level walk to the airport terminal. However we had trouble getting off to sleep due to the number of guests slamming their bedroom doors We had a double room but there were only towels for 1 person laid out. When we complained, we were asked if we had looked in the drawers. Surely...

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Helpful?
Thank Papadapa
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Papadapa, Thanks for your comments, we are very sorry you were disturbed by other guests. We do have guests leaving at all times of the day and night, we have provided signage on corridors to remind guests others are sleeping. Our company standard is to have one set of towels within the bathroom and another set inside the bedroom...

Peebles, United Kingdom
Reviewed 3 days ago NEW

This hotel is a very good place to stay if flying from the airport ample car parking and only a five minute walk to the airport . The staff are all excellent and will help you with any problems you have , the food is good but I would recommend the bar menu also you can get room service which...

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Helpful?
Thank deulas
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear deulas, Thank you for your lovely feedback. We appreciate the time taken and look forward to welcoming you again soon. Kind regards, Dean Routledge Operations Manager

Loughborough, United Kingdom
Reviewed 4 days ago NEWvia mobile

We chose to stay here because we had an early morning flight and it offers on site parking for the duration of our holiday. The fact that it's literally on the doorstep of the airport is the big positive. On the downside although it is reasonably priced the room and indeed the hotel was looking in need of refurbishment, they...

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Helpful?
1Thank Mark N
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Mark N, Thanks for your constructive feedback, I am very sorry that you weren't able to dine in the restaurant at the time you wanted, I am sure the team advised a time before or just after the group were dining, we tend to stagger the bookings when groups are in so that we don't have guests waiting in...

manchester
Reviewed 1 week ago via mobile

Stayed at the hotel whilst visiting a relative for Easter. Was lucky enough to be upgraded to a Double Suite which was beautiful. Breakfast was good and we also enjoyed the Easter Sunday lunch with added kids entertainment in an adjoining room. In a great position directly opposite the Airport. Staff were very friendly. Will definitely stay again when in...

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Helpful?
Thank DKSManchester
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear DKSManchester, Thanks so much for your positive feedback, this will be passed onto the team. We are so pleased you were with us for Easter lunch too. See you again soon! Kind regards, Dean Routledge Operations Manager

Cumbria, United Kingdom
Reviewed 1 week ago

Paid £47 for one night and it definitely wasn't worth it - we have stayed before and I would be hard pushed to want to pay any more than £30 ! The whole place looks like cell block h it's completely dated and the rooms are tiny and shabby ! I accept that getting woke up through the night will...

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Helpful?
Thank Karen N
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Karen N, Thanks for your feedback, we are so disappointed that you weren't happy. We are very sorry you were disturbed by other guests Kind regards, Dean Routledge Operations Manager

Norwich, United Kingdom
Reviewed 2 weeks ago

Stayed here for one night at end of March 2017, before going to Lanzarote. Got a really cheap deal, so wasn't expecting a lot. The hotel & rooms are looking tired & in need of refurbishment but everything was clean. We had everything we needed. The food & drinks are very reasonable. Very good value for what we payed &...

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Helpful?
Thank Joan H
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Joan H, Thanks so much for your feedback, we appreciate the time taken. We trust you enjoyed your time in Lanzarote and we look forward to being of service to you again soon Kind regards, Dean Routledge Operations Manager

Silloth, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed hear overnight before our morning flight to Lanzarote and Left car for 15 days parking until our return, excellent hotel and very Reasonable Rates for package also Just a short walk to the Terminal.

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Helpful?
Thank Brian W
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Brian W, Thanks for your review, we are really pleased you found the hotel and package met your needs. We look forward to welcoming you next time you fly from Newcastle International Kind regards, Dean Routledge Operations Manager

Durham, United Kingdom
Reviewed 3 weeks ago

Did the overnight stay including car parking and it was very good. Took the offer of a 3 course meal on the evening which was fantastic. Very pleasant staff on reception and in the restaurant. All in all, great value, would book again for sure.

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Helpful?
Thank Gwen K
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Gwen K, Thank you so much for your lovely comments, the team will be so pleased! We look forward to welcoming you again next time you are flying from Newcastle International. Kindest regards, Dean Routledge Operations Manager

manchester
Reviewed 3 weeks ago

Went with National coach tours for a weekend break to Beamish, On arrival the reception staff rushed us to our rooms, no friendly greeting, got there at 6.05pm, we had to be down to our meal at 6.30pm, so no chance for a quick rest after a long day travelling, I had a carvery for my meal that was ok,...

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Helpful?
1Thank moira m
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear moira m, Thank you for your feedback following your recent stay with us, I am disappointed with some aspects of your review. The group dining times are arranged directly with the drivers on the day of arrival, if there is a delay due to traffic etc we are happy to amend the dining time unfortunately no request was made....

Cumbria, United Kingdom
Reviewed 3 weeks ago via mobile

Good location, walking distance to the airport. The rooms are really old and tired. My laptop screen is bigger than the telly and the room and hotel seems a bit on the dirty side. I tried to get dinner but would have needed to book. I was told the bar had snacks but couldn't get a free table. So I...

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Helpful?
Thank Neil K
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Neil K, Thanks for your comments, we are very sorry that the hotel failed to meet your expectations. It is advisable to book a restaurant table with reception as it will be busy at times. The WIFI was reported to our IT department and the access points were reset. Thank you once again, we hope to welcome you in...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Britannia Newcastle Airport Hotel is situated next to Newcastle International Airport and is within easy walking distance of the terminal, only 7 miles from Newcastle City Centre. ... more   less 

Additional Information about Britannia Hotel Newcastle Airport

Address: | Ponteland, Newcastle upon Tyne NE13 8DJ, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: €48 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Britannia Hotel Newcastle Airport 3*
Number of rooms: 105
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Also Known As:
Britannia Hotel Newcastle Upon Tyne
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are very accessible .”
deulas, 25 Apr 2017 | Read review
“We were on the second floor and it was large, well equipped and clean”
PamBHull, 20 Mar 2017 | Read review
“Choose an accessibility room for space.”
pollyBSS, 12 Mar 2017 | Read review
“stay somewhere else”
eviebaby, 28 Feb 2017 | Read review
“busy hotel book early”
mickles118, 14 Feb 2017 | Read review
5 of 5