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Holiday Inn Express Newcastle Metro Centre

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Holiday Inn Express Newcastle Metro Centre
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650 Reviews from our TripAdvisor Community

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Showing 640: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed 2 days ago NEW

We stayed here for two nights and it was great. Very convenient for the Metrocentre, a shoppers dream. Ten minutes walk or two minutes in a taxi. Plenty of places to eat around the hotel. The Buffett breakfast was really good. Staff very friendly and welcoming.

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Helpful?
Thank Ursula128
Leeds, United Kingdom
Reviewed 1 week ago

Stayed for one night en route to Scotland.The hotel is easy to find and is about 5 minutes drive from the Metro Centre. There are a number of eateries and a bar nearby.Check in was quick and easy. Room was clean, warm and spacious. Eat as much as you like breakfast was good. Sausage, beans and scrambled egg was the...

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Helpful?
Thank William_Robert
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear William_Robert Thank you for your great review regarding your recent stay at the Holiday Inn Express Newcastle Metro. The Hotel team are pleased you had a good stay and you found the breakfast good as they work very hard to ensure they are professional and helpful to all our guests and that they leave happy. We all look forward...

st. louis, mo
Reviewed 1 week ago

This is a great location for the exploration of Northern England. It is right off the highway, well located for several restaurants and shopping. They are comfortable with great service. The staff is exceptional, breakfast is delicious and filling. Go to the Skiff Inn next door. Great people and good food!

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Helpful?
Thank jawsk
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear jawsk Thank you for the great review regarding your recent stay at the Holiday Inn Newcastle Metro. The team at the Hotel are always happy to receive good feedback as they strive on delivering great customer service to all our guests. As the Hotel is situated just off the A1 motorway it is very popular with a lot of...

Bridlington, England, United Kingdom
Reviewed 1 week ago

Just returned from a very relaxing break here, very nice room on ground floor, quiet even though it was busy, more than adequate breakfast even though only a continental there were cooked items, Brian and Darren on Reception were extremely friendly and helpful and made the weekend very pleasant with their friendly chat.

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Helpful?
Thank Jane C
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Jane C Thank you for your fantastic review regarding your stay at the Hotel. The team at the Hotel are very happy your stay was very relaxing as they as they always go out of their way to be polite and helpful to all our guests at the Hotel. Thank you again and we hope you choose to stay...

Edinburgh, United Kingdom
Reviewed 2 weeks ago

This hotel is near the metro centre and just off the A1. It's easy to find and has plenty of free parking. The staff were friendly and efficient. The rooms are fairly standard, but the quality of the beds and bedding are excellent - very comfortable. The fact that breakfast is included makes it even better value. It's a self...

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1Thank KTee
Northumberland, United Kingdom
Reviewed 2 weeks ago via mobile

We are staying here for 4 nights as we are in between houses and decided on a hotel near to Newcastle as we go back to work this week. Rooms are great! Very clean & everything you need to have an enjoyable stay. Reception staff are brilliant- nothing is too much trouble for them.

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Thank 55CASSA
Nottingham
Reviewed 2 weeks ago

We had only previously stayed in Holiday Inns, so didn't really know what to expect from an Express, but we were pleasantly surprised. The room was more luxurious than I had expected, very clean and tidy, and the bathroom was quite impressive and extremely clean (I always check the grout and silicone sealant for scum and mould!) The staff were...

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Thank WTMEUK
Whitehaven, United Kingdom
Reviewed 3 weeks ago

We'd stayed at this hotel before and were really pleased so, obviously, booked here to stay again. Checked in at 8.30pm, cot was not set up as requested, asked Richard at Reception who immediately acted upon our request. However, there was no base with the cot. Richard looked everywhere and contacted housekeeping but, unfortunately, after 1 hour of us waiting,...

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Helpful?
Thank Johnstone56
IHGService, Guest Relations Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Johnstone56, Thank you for choosing the Holiday Inn Express Newcastle Metro Centre, UK. I apologize that your stay was not as successful as you would have wanted it to be, particularly with the concerns that you raised regarding the inefficient service provided by the management. I would want to learn more about the incident, thus, I have sent an...

Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed for just one night for a visit to family. The Hotel is great. Bedroom and bathroom were lovely and clean, as are the communal areas. Staff are very friendly and helpful. Breakfast choices are good. Pet friendly.

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Helpful?
Thank Lindsay B
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Lindsay Thank you for the wonderful review regarding your recent stay at The Holiday Inn Express Newcastle Metro. The team at the Hotel strive on being helpful and friendly to all our guests. The housekeeping team also work very hard to ensure the Hotel is kept to a high standard. We are very pleased that you have chosen to...

London
Reviewed 4 weeks ago via mobile

Stayed there for one night. Been pleasant apart from youngsters banging doors and talking loudly in the corridor. Not sure if they have caused electricity shortage in the area :) Very functional room with every essentials you might need.

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Thank Ingverinka

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express Newcastle Metrocentre is a modern designed hotel ideally located just off the A1. Guest rooms accommodate two adults with up to two children and include Express Start Breakfast, free wifi and free parking. Guest rooms are en-suite with power shower, 32-inch flatscreen TV, free wifi, hair dryer and telephone. The Holiday Inn Express Newcastle Metrocentre is situated in Newcastle Upon Tyne and is only a short distance from Gateshead, Sunderland and Durham. The hotel is an excellent choice for an overnight stay when visiting the area or as a stop off when on your travels. For the corporate traveller the Holiday Inn Express Newcastle Metrocentre is situated only a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are BAE Systems and ITV Television. For the leisure traveller the hotel is situated a short walk from the Metrocentre, the largest shopping mall in Europe. Newcastle City Centre is only 3.5 Miles away and the infamous Newcastle nightlife is a must for any party goer. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and of course the famous Tyne Bridge and the Gateshead Millenium Bridge. ... more   less 

Additional Information about Holiday Inn Express Newcastle Metro Centre

Address: Clasper Way | Swalwell, Newcastle upon Tyne NE16 3BE, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: €51 - €102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newcastle Metro Centre 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Holiday Inn Express Newcastle Metro Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne
Hotel Style:
#4 Best Value Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Newcastle Metro Centre staff and other travellers.
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Questions? Get answers from Holiday Inn Express Newcastle Metro Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 123 very quiet and on ground floor”
 of 5 bubbles 797janec, 8 Jan 2017 | Read review
“Find out from staff about switching on the hairdrier”
 of 5 bubbles micksaxblack, 11 Dec 2016 | Read review
“Don't think any of the rooms have a good views...”
 of 5 bubbles bgodda_507702, 21 Oct 2016 | Read review
“If travelling to shopping centre by bus be careful when crossing road.”
 of 5 bubbles diane804, 19 Oct 2016 | Read review
“Excellent facilities in the rooms for disabled but could have done with a bigger bed or perhaps two large singles”
 of 5 bubbles 790petrinab, 18 Oct 2016 | Read review
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