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BEST WESTERN Ryokan Hotel

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80 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Reviewed 10 June 2016 via mobile

Me and my partner stay at the hotel if we are ever in Newcastle for a night out with friends! The location is great, a short walk to the bars we like to go too! The rooms are really nice and great value and the beds are really comfy. The staff are really friendly and always there to help.

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Helpful?
Thank smurf91
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear Smurf91, Thank you for taking the time to leave us some feedback. We always like to hear from guests and their experience while staying here with us at the Best Western Ryokan hotel. We look forward to welcoming you again in the very near future for your next Big Night out with friends. Kind Regards Ian Nicholls General Manager

Bellshill, United Kingdom
Reviewed 9 June 2016

Hotel is lovely and airy. Room was immaculate and very clean. Staff were very helpful organising taxis for the short trip into town. Breakfast was tasty and plenty of it. Will definately be back. Bed was so comfy I slept like a baby.

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Helpful?
Thank annc592016
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear annc592016, Thank you for leaving some feedback regarding your stay here with us at the Best Western Ryokan hotel. We always like to hear from guests and their experience while with us. I am glad to hear that you found everything satisfactory. I can agree the beds are rather comfy. We look forward to welcoming you again in the...

Reviewed 9 June 2016 via mobile

Lovely friendly hotel. Rooms were spotless and the food in the restaurant adjoining was fantastic.Staff could not have been more helpful during our stay. One of our group went missing and we had to involve the police. The staff assisted every step of the way and all turned out well in the end.

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Helpful?
Thank Marcus D
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear Marcus D, Firstly may I take this opportunity to thank you for your feedback. We always like to hear from guests and their experience while staying with us. I remember the member of your group going missing, but all turned out good in the end. A good weekend for all, except the missing person at the time. We look...

Middlesbrough, United Kingdom
Reviewed 13 May 2016

Lovely spacious rooms and beautifully cleaned! Amazing large double bed and gorgeous bathroom. The staff were very friendly. The nightlife in Newcastle was a 5 minute taxi ride which was extremely handy. Would definitely stay here again.

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Helpful?
Thank BeccL_97
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear BecLamb, Thank you for taking the time to leave some feedback. Its always nice to hear from guests and their experience while staying with us. As you say a short taxi ride to the city centre for nightlife. We look forward to welcoming you again soon to the Best Western Ryokan hotel on your next visit. Kind Regards Ian...

Newcastle, United Kingdom
Reviewed 8 May 2016

Visited for a one night free stay using our Best Western points, but when you redeem your Best Western points you are only entitled room only and no breakfast is included, so we emailed the Best Western Ryokan hotel they told us to contact Best Western direct to organise a gift card to use at this hotel redeemed from our...

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3Thank SUSAN H
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear Susan H, Thank you for taking the time to leave some feedback. We always like to hear from guests and their experience while staying with us. I am sorry that we didn't give you enough information regarding the breakfast cost for you to order the gift card from Best Western. We charge £8.50 per guest, for a selection of...

Portsmouth, United Kingdom
Reviewed 7 May 2016

We stayed here for 3 nights, check in was easy and hassle free. The room was spotless, couldnt fault it at all. The hotel is situated in a residential area, but not far from the city centre, it was quiet at night and parking plentiful. The staff were friendly and helpful. We had breakfast which is where I have a...

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Helpful?
Thank gypsy19652
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear gypsy19652, Thank you for taking time to leave some feedback. We always like to hear from guests and their experience. I am glad to hear that you had an enjoyable stay and that all staff were friendly nad helpful. I am sorry to hear that you didn't enjoy breakfast. We do use frozen hot food items, and normally on...

Reviewed 6 May 2016

Recently refurbished to a high standard with very clean rooms and very helpful staff. Well located close to city centre. Plenty of free car parking which is a major advantage in most cities. The restaurant was Punjabi and whilst I am not a great fan of Indian food, I had a very enjoyable meal and service was excellent

Review collected in partnership with Best Western GB
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Thank M7713BOchristopherl
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear M7713BOchristopherl, Firstly may I take this opportunity to thank you for leaving some feedback. It is always nice to hear from guests and their experience while staying with us. As you say we have just recently refubished all bedrooms, replacing all voiles and bed throws and cushions. The biggest redesign was the reception area, which now has a splash...

Oxford, United Kingdom
Reviewed 25 April 2016

Stayed for one night, check in was very simple, all staff we encountered were very polite and welcoming. The bed was comfy, room was clean and modern, we slept well. Location wise - very close to St James' park. only a 15 minute walk from the city centre, but uphill! Would stay again on similar trip. We didnt try it...

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Helpful?
Thank breakbeat
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear breakbeat, Thank you for leaving some feedback. It is always nice to hear from guests and their experience while staying with us. I am glad to hear that you found all staff polite and welcoming, and you found the room and bed comfortable during your stay. We look forward to welcoming you again to the Best Western Ryokan hotel...

Warrington, United Kingdom
Reviewed 18 April 2016

This hotel was a good price for a weekend night and is about 15 minutes walk from both St James Park and Newcastle City Centre, though it is up at the top of a hill so if you have mobility problems you might want to get the bus which stops right outside. The rooms were clean and looked quite new...

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Thank doubleshiny
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear doubleshiny, Thank you for taking time to leave some feedback. It is always nice to hear from guests and their experience while staying with us. As you say we are handy for both the City centre and St Jame's, although up hill on the way back, but very regular bus service or taxi which are reasonable. I am glad...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Dry Cleaning
Official Description (provided by the hotel)
Best Western Ryokan Hotel is just a stone's throw from St James Park. Within a short 10 minute walk to the City Centre, to the many shops, theatres, bars and sport venues. 4 Miles from the Metro centre. The hotel is a Grade II listed building dating back to 1840, opened in 2010 and has a modern design inside, offering underfloor heating, Wi-Fi throughout the hotel FREE to all hotel guests. We pride ourselves in offering a warm and friendly Newcastle welcome to all guests, and with being a small hotel that most personal of service. While staying at the hotel you might want to try our restaurant LuigiKhan's which offers a mouth watering selection of Punjabi cuisine which is Halal. ... more   less 

Additional Information about BEST WESTERN Ryokan Hotel

Address: 358 Westgate Road, Newcastle upon Tyne NE4 6NU, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: €67 - €111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Ryokan Hotel 3*
Number of rooms: 20
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Here's what travellers have asked, with answers from BEST WESTERN Ryokan Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“I think they are all of the same standard”
 of 5 bubbles annebS9589OS, 28 Sep 2016 | Read review
“I was lucky to have a room overlooking the car park rather than the main road.”
 of 5 bubbles kintheuk, 10 Sep 2016 | Read review
“First floor”
 of 5 bubbles 278rachaelp, 9 Sep 2016 | Read review
5 of 5