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Sure Hotel By Best Western Newcastle

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358 Westgate Road, Newcastle upon Tyne NE4 6NU England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Hotels.comUS$62
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (24)
Room & Suite (27)
Dining (13)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
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Updated 09/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sure Hotel By Best Western Newcastle
Updated 09/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 90 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
SURE HOTEL By Best Western Newcastle is just a stone's throw from St James Park. Within a short 15 to 20 minute walk to the City Centre, to the many shops, theatres, bars and sport venues. 4 Miles from the Metro centre. The hotel is a Grade II listed building dating back to 1840, opened in 2010 after a major redevelopment and has a modern design inside, offering underfloor heating, Wi-Fi throughout the hotel FREE to all hotel guests, Bedrooms with SMART Televisions. We pride ourselves in offering a warm and friendly Newcastle welcome to all guests, and with being a small hotel that most personal of service. While staying at the hotel you might want to relax in LK's Bar or try Luigikhan's restaurant attached to the hotel which offers a mouth watering selection of Punjabi cuisine which is Halal.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Parking
Wifi
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Newspaper
Non-smoking hotel
Outdoor furniture
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Room features
Desk
Housekeeping
Safe
Telephone
Iron
Flatscreen TV
Bath / shower
Complimentary toiletries
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English
176Reviews4Q+A22Room tips
Traveller rating
  • 88
  • 62
  • 20
  • 5
  • 1
Time of year
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Popular mentions
Clairebear0207 wrote a review Oct 2020
Keighley, United Kingdom2 contributions3 helpful votes
Stayed here for two nights last month. Attached to Luigikhan’s restaurant, there’s a free car park and a 15 min walk into town. The room was clean and comfortable we particularly loved the massive black out curtains. The window of our room let in quite a bit of traffic noise with the hotel being at the side of a main road. Breakfast was also lovely and the manager even went out to the shop to get some soya milk for me and checked with the chef what food I could eat being lactose intolerant. Would recommend this hotel.
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Date of stay: September 2020
Rooms
Cleanliness
Service
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Response from Ian Nicholls, General Manager at Sure Hotel By Best Western Newcastle
Responded 19 Oct 2020
Dear Clairebear0207, Firstly may I say Thank You for your feedback. We always like to hear from guests and their experience while staying with us. It's lovely to hear you found the hotel to your requirements. The road outside is one of the main roads in and out of the City and at times can be noisy, if not used to City living. It's nice to hear you enjoyed the breakfast and that you had a good selection from being lactose intolerant. We look forward to welcoming you again to the Sure Hotel Newcastle on your next trip. Many Thanks Ian Nicholls General Manager
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Vamsi Chintu wrote a review Aug 2020
Heaton, United Kingdom1 contribution
I was there for two days! The best thing i found that the rooms and washroom are clean! They give importance to the customers in a great manner! Love the experience and i will definitely recommend staying there.
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Date of stay: August 2020Trip type: Travelled on business
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Response from Ian Nicholls, General Manager at Sure Hotel By Best Western Newcastle
Responded 18 Aug 2020
Dear Vamsichintu, Thank you for your lovely feedback. We pride ourselves on our housekeeping standards, and our guest relations with all staff. We look forward to welcoming you again to the Sure Hotel Newcastle on your next trip. Many Thanks Ian
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Deekshith reddy K wrote a review Aug 2020
Newcastle upon Tyne, United Kingdom2 contributions
The ambiance of the place is pleasant with proper facilities and prompt services. Well built and designed interiors add a homely feeling with professional touch.From a price point of view,it's gentle on the pocket.
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Date of stay: January 2020Trip type: Travelled as a couple
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Response from Ian Nicholls, General Manager at Sure Hotel By Best Western Newcastle
Responded 18 Aug 2020
Dear deekshithreddyk2020, Thank you for your lovely feedback. It's lovely to hear that you found the hotel to your requirements. We look forward to welcoming you again to the Sure Hotel Newcastle on your next trip. Many Thanks Ian
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Rahul B wrote a review Aug 2020
Newcastle upon Tyne, United Kingdom2 contributions
During our stay we enjoyed a lot in all aspects.very good rooms and very good service. Thanks to sure hotel we are planning to visit soon shortly Definitely i will recommend to my friends, near and dear
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Date of stay: December 2019Trip type: Travelled on business
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Response from Ian Nicholls, General Manager at Sure Hotel By Best Western Newcastle
Responded 18 Aug 2020
Dear N3746SFrahulb, Thank you for your lovely feedback. We always like to hear from guests and their experience while staying with us. We look forward to welcoming you again to the Sure Hotel Newcastle on your next trip. Many Thanks Ian
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Rahul B wrote a review Aug 2020
Newcastle upon Tyne, United Kingdom2 contributions
Excellent hotel in excellent location,the staff is courteous and go above and beyond in service. I enjoyed 2 days stay at this hotel love their hospitality and stay experience just will say go and experience it
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Date of stay: August 2020Trip type: Travelled as a couple
Helpful
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Response from Ian Nicholls, General Manager at Sure Hotel By Best Western Newcastle
Responded 18 Aug 2020
Dear 302rahulb, Thank you for your feedback. We always enjoy hearing from guests and their experience while staying with us. Its lovely to hear that the hotel was suitable to your needs and you found the staff helpful. We always like to give a good Northeast Welcome. We look forward to welcoming you again to the Sure Hotel Newcastle on your next trip. Many Thanks Ian
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Previous
PRICE RANGE
US$63 - US$116 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ryokan Hotel
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
20
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Frequently Asked Questions about Sure Hotel By Best Western Newcastle
Which popular attractions are close to Sure Hotel By Best Western Newcastle?
Nearby attractions include The Escape Key (1.0 km), Never Give Up Newcastle (1.0 km), and EXIT Newcastle (1.1 km).
What are some of the property amenities at Sure Hotel By Best Western Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at Sure Hotel By Best Western Newcastle?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Sure Hotel By Best Western Newcastle?
Yes, free parking is available to guests.
What are some restaurants close to Sure Hotel By Best Western Newcastle?
Conveniently located restaurants include Rumba Casa Latina, Turtle Bay, and Moulin Rouge Cafe and Grill.
Is Sure Hotel By Best Western Newcastle located near the city centre?
Yes, it is 1.0 km away from the centre of Newcastle upon Tyne.
Are there any historical sites close to Sure Hotel By Best Western Newcastle?
Many travellers enjoy visiting Victoria Tunnel (2.7 km), The Quayside (2.0 km), and Newcastle Cathedral (1.5 km).
Is Sure Hotel By Best Western Newcastle accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.