Maldron Hotel Newcastle
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17 Newgate Street, Newcastle upon Tyne NE1 5RE England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$90
Free cancellation until 21/08/21
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US$90
US$84
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Full view
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Dining (36)
Room & Suite (7)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 13/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Maldron Hotel Newcastle
More questions?
Updated 13/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 89 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
Maldron Hotel Newcastle is a 4 star hotel in Newcastle which opened its doors in December of 2018. It is located in a prime city centre location with all of this beautiful city’s attractions right on the hotel’s doorstep. With 265 beautifully appointed rooms, 4 meeting rooms and a Grain & Grill Restaurant Bar & Courtyard, we are the perfect place to stay whilst visiting this fabulous city. Directly opposite the hotel is Intu Eldon Square and The Gate leisure complex. A 5 minute walk will take you to Newcastle train station which is also connects you to Newcastle International Airport within 30 minutes via Metro.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Patio
Children's television networks
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Highchairs available
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
377Restaurantswithin 0.5 km
135Attractionswithin 0.5 km
591Reviews23Q+A49Room tips
Reviews
Traveller rating
- 433
- 100
- 33
- 16
- 9
Time of year
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Language
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Popular mentions
We had ordered from the takeaway dinner Valentine’s menu! We could not of been any happier with the food we got, so easy to do and the best food we had tasted. Could not have been better! Can’t wait to be able to visit! Definitely will look forward to eating from there again!
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
we decided to have a special meal last week so ordered a takeaway from the restaurant. What a treat! It was excellent. Starter, main with sides and pudding. All just to heat up and plate. We had prawn cocktail, beef and then sticky toffee pudding. Well, e kept the pudding and had it over the next couple of days as we were too full to have the three courses. Great value too. Will do it again.
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Date of stay: February 2021
Helpful
This is my third time staying at this amazing hotel, this time with my 2 children. The efficient and friendly staff on reception went through all the current Covid guidelines with us on arrival. We had a lovely spacious bedroom with super comfy beds. The restaurant for drinks, dinner & breakfast was great, we felt extremely safe & looked after the whole time. Can’t wait to come back as this is my definite go to hotel when in Newcastle, nothing is too much trouble for the staff & the hotel itself is stunning.
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Date of stay: October 2020Trip type: Travelled with family
Helpful
Response from Anna Wadcock, General Manager at Maldron Hotel Newcastle
Responded 25 Nov 2020
Dear Charl-rome, Thank you for taking the time to review our hotel. It really is such a pleasure to read your fabulous feedback. I am so pleased to know you had another amazing stay with us, here at the Maldron Hotel Newcastle. I am so delighted you and your family enjoyed all that we have to offer and felt safe and comfortable during your time with us. I will pass your kind comments on to our team! We cant wait to welcome you and your family back again soon, Kindest Regards, Amiee, Guest Relations Manager
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Overall excellent - good location, excellent cleanliness & sensational service. One of the mains reasons for returning back to this hotel would be because of the receptionist Lynne, her customer service skills are second to none!! She deserves a promotion - so professional, polite and friendly.
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Date of stay: November 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Anna Wadcock, General Manager at Maldron Hotel Newcastle
Responded 7 Nov 2020
Dear GeordieBB93 Thank you for taking the time to review our hotel! I am always delighted to read such fabulous feedback, I am so pleased to know you thoroughly enjoyed your stay with us here at The Maldron Hotel Newcastle. We pride ourselves on the product and services we offer and to hear you found it all to be of the highest standard and quality is so very gratifying. We pride ourselves on our teams customer service therefore it is a delight to read our Lynne has excelled herself during your stay. Our team plays a big part on our guests overall experience with us so we are so pleased to read such fabulous feedback We look forward to welcoming you back again soon, Kind regards Amiee Lidstone Guest Relations Manager
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Myself and my wife Susan recently visited Newcastle for a short break and having previously stayed at the Maldron in Belfast we decided to book this hotel. What can I say , a fantastic hotel in the city centre ,it felt covid safe with the procedures it has in place . We had a slight problem when booking in due to a new system recently introduced but this was quickly resolved and were soon on our way to our room . The room itself was clean and tidy , had tea & coffee making facilities , a lovely bathroom with a nice big shower , in other words everything we wanted and needed. We booked breakfast for 9.00 am but were tired in the morning so phoned reception and asked to change it to a later time ( 10.00 ) which they were happy to do for us, an example of the good service we received. Breakfast itself was excellent , orange juice , cereals , sausage bacon egg etc.....plenty of choice to set you up for the day . The only downside was the hot food was brought to our table whilst still having cereals and there was little or no room to put the hot plate on the table , to the extent I had to put my cereals on top of the hot dish whilst I finished them . A possible solution maybe to check if starters had finished before bringing the hot food , but overall this was not a problem. We thoroughly enjoyed our short stay at the Maldron and wished it could have been longer , but when we are next in Newcastle we will make sure we book this wonderful hotel .…
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Date of stay: October 2020
Location
Service
Sleep Quality
Helpful
Response from Anna Wadcock, General Manager at Maldron Hotel Newcastle
Responded 7 Nov 2020
Dear John, Thank you for taking the time to leave a wonderful review. I am always delighted to read such fabulous feedback, I am so pleased to know you thoroughly enjoyed your stay with us here at The Maldron Hotel Newcastle. We pride ourselves on the product and services we offer and to hear you found it all to be of the highest standard and quality is so very gratifying. Our team are absolute diamonds and I am so pleased to read you were accommodated in anyway possible. Our breakfast is something we really do pride ourselves on, having to change from a buffet service to everything being served to your table therefore this has became four times more labour intensive than the previous style, so to read such great feedback about our offering really does make it all worth while! There are always a few things we can teak to be perfect therefore I will pass your comment on to our team! I am also so thrilled to know you felt safe and comfortable during these uncertain times. We have done upmost to ensure that the welfare and safety of our team and our guest is paramount. I will pass your fabulous feedback on to our team as I'm sure they will be thrilled to read such amazing comments! We look forward to welcoming you back again soon, Kind regards Amiee Lidstone Guest Relations Manager
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PRICE RANGE
US$73 - US$169 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
265
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Claim Your Listing Frequently Asked Questions about Maldron Hotel Newcastle
Which popular attractions are close to Maldron Hotel Newcastle?
Nearby attractions include The Escape Key (0.3 km), EXIT Newcastle (0.2 km), and The Glamorous Owl (0.2 km).
What are some of the property amenities at Maldron Hotel Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Maldron Hotel Newcastle?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Maldron Hotel Newcastle?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Maldron Hotel Newcastle?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Maldron Hotel Newcastle?
Conveniently located restaurants include Sushi Me Rollin', The French Quarter, and Pizza Punks.
Is Maldron Hotel Newcastle located near the city centre?
Yes, it is 0.2 km away from the centre of Newcastle upon Tyne.
Are any cleaning services offered at Maldron Hotel Newcastle?
Yes, dry cleaning and laundry service are offered to guests.
Does Maldron Hotel Newcastle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Maldron Hotel Newcastle?
Many travellers enjoy visiting Victoria Tunnel (1.5 km), The Quayside (0.8 km), and Newcastle Cathedral (0.3 km).
Does Maldron Hotel Newcastle have any great views?
Yes, guests often enjoy the city view available here.