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Swan Hotel & Spa Lavenham

TripAdvisorUS$138*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$166*
US$138*
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US$163*
US$163*
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Swan Hotel & Spa Lavenham
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1,156 Reviews from our TripAdvisor Community

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There are newer reviews for Swan Hotel & Spa Lavenham
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Showing 1,150: English reviews
Maldon, United Kingdom
Reviewed 1 February 2016

I visited with a friend with the spa package hour treatment included along with BB&EM. The hotel is historic and well kept. As soon as they offered to park my car I knew the service was going to be good. The friend I visited with had mobility problems and they noticed this and suggested a room closer to the restaurant...

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Helpful?
1Thank Tracey B
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your comments on Trip Advisor. We value customer feedback and appreciate your review - thank you. I have passed your comments to the team and we very much look forward to welcoming you back. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane...

Melbourn, United Kingdom
Reviewed 31 January 2016

Stayed here last night with friends for my birthday. The service was just amazing. They thought of everything even working out who owed what on their room when we stuck all our drinks on one bill. We did the deal where you get a three course meal and use of the spa included. The menu for the meal was excellent...

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Helpful?
1Thank 68ACH68
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. I've passed your review to the team and we very much look forward to welcoming you back again. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane...

Tibshelf, United Kingdom
Reviewed 30 January 2016

We had a two night break here through Secret Escapes and we absolutely loved it. We were very fortunate to be given an upgrade to a Heritage room at check in. This was larger than the normal room with a nice seating area. The room was tastefully decorated in neutral shades. The king sized bed was very comfortable. The bathroom...

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Helpful?
2Thank Alan S
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments, but what a wonderful review - thank you so much. I have copied and emailed your comments to the team and we look forward to welcoming you back again. If I can assist you further, at any time, please...

Reviewed 29 January 2016

We stayed here for my sister's wedding a few days ago and we had a wonderful couple of days at The Swan! We arrived in the afternoon, dropped our stuff off in our enormous room and went straight to the spa. The facilities were amazing - the sauna, vitality pool and steam room are free for anyone with a room...

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Helpful?
3Thank Rebecca W
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. However I am sorry to hear that you were disappointed with your vegetarian breakfast and I have asked our Head Chef to look in to this. All of your comments have been passed on to the...

Aylesbury, United Kingdom
Reviewed 28 January 2016 via mobile

We have attended wedding celebration few days ago. Never been in the area before but I must admit I was pleasantly suprised of quality of food and service. Well done. I am sure I will be back as soon as I have opportunity to be in area.

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Helpful?
Thank silvia h
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. Your feedback has been shared with the team and we're delighted to hear that you enjoyed your visit. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane...

Hampshire, United Kingdom
Reviewed 27 January 2016

We thoroughly enjoyed our stay at this wonderful hotel. Being a cold January day there was a beautiful open fire in the lounge, very welcoming and comfortable. The black and white timbered building is full of beams and is superbly decorated. We had a wonderful evening meal in The Gallery restaurant, great food and service throughout. We look forward to...

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Helpful?
Thank Angela W
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. We're delighted to hear that you enjoyed your January break and we look forward to your return. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe...

London
Reviewed 27 January 2016

The Swan at Christmas is a magical place where we found a warm friendly welcome, excellent hosting, exquisite food and cheerful and convivial company. We arrived on Christmas Eve, was warmly greeted by staff on reception that we know well from previous visits, by the manager who has an immensely warm and pleasant style. Over afternoon tea the hotel Head...

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Helpful?
1Thank twotravellersLondon
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments, which are so kind - thank you. We're delighted to hear that you enjoyed Christmas at The Swan at Lavenham and we look forward to welcoming you back. If I can assist you further, at any time, please do...

Aldeburgh, United Kingdom
Reviewed 23 January 2016

The Swan is a truly great hotel full of old world charm and character. LAvenham is a beautiful medieval town and the Swan is one of its main attractions . The hotel is a collection of old houses joined together to create a wonderful spacious environment . It has the classic British charm and is full of wood beams and...

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Helpful?
Thank Tonyj1966
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. We're delighted to hear that your family get-together was so enjoyable and your review has been shared with the team. Thank you again, for taking the time to share your comments. If I can assist you...

Reviewed 19 January 2016 via mobile

Stayed here on a Monday evening. Hotel is nice, my double room was small but very clean and nice and bed was very comfortable. We ate in the restaurant from the Brasserie menu which was nice but not very filling. I suppose you get what you ask for. There is a bar menu and foresight is a wonderful thing. The...

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Helpful?
Thank Matto8750
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to upload your review on to Trip Advisor. We value customer feedback and your comments have been shared with the team. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk

New York City, New York
Reviewed 19 January 2016

I visited the Swan with two girlfriends for a weekend away and it was perfect for our needs. We were able to get a good deal offering bed, breakfast and dinner and then added on some spa treatments. The hotel itself is really beautiful with lots of original features (although be careful of low ceilings and doorways!) The bar and...

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Helpful?
Thank Elizabeth H
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. Weavers' House Spa opened on 30th March 2015, so we're very proud of this new addition to The Swan and we're delighted to hear that you enjoyed your time in the spa. Your comments have been...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel & Spa in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of AA 4 Red star, two AA Rosettes & Visit England Large Hotel of the Year 2013. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic old bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st century innovation. ... more   less 

Additional Information about Swan Hotel & Spa Lavenham

Address: High Street, Lavenham, Babergh District CO10 9QA, England
Region: United Kingdom > England > East Anglia > Suffolk > Babergh District > Lavenham
Price Range: €134 - €274 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swan Hotel & Spa Lavenham 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Lavenham Swan Hotel
Swan Hotel & Spa Lavenham Suffolk
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Questions & Answers

Here's what travellers have asked, with answers from Swan Hotel & Spa Lavenham staff and other travellers.
8 questions
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Norwich, United Kingdom
Alicante, Spain
over a year ago
Hinckley, United Kingdom
11 months ago
4 months ago

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Questions? Get answers from Swan Hotel & Spa Lavenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although on the High St there was secondary glazing so little to no noise”
797craigg, 18 May 2017 | Read review
“This is a dog-friendly hotel so if you have allergies ask them to check which are the least doggie rooms!”
Poppy_LC, 18 May 2017 | Read review
“ask for one at the back of the hotel or on the side”
eps0msilverlady, 10 May 2017 | Read review
“Further towards the back maybe but not sure!”
Leighites, 6 May 2017 | Read review
“Room very hot even though all radiators turned off .No lovely fluffy towels again all ok but nothing special Room quiet on side of hotel .”
Tredgold1948, 16 Apr 2017 | Read review
5 of 5
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US$138* /night
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Expedia.comUS$163
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Prices are for 1 room, 2 adults
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