We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Priory Hotel

538 reviews
Save
Traveller (76)
Room & Suite (17)
Dining (8)
Overview
  • Excellent32%
  • Very good35%
  • Average18%
  • Poor11%
  • Terrible4%
Travellers talk about
“main building”(38 reviews)
“garden room”(27 reviews)
“nice grounds”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$68.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Bury St Edmunds hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "1388d0c35358466880773622318f4008", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":279828,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[116088349],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":68,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"1388d0c35358466880773622318f4008","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":120,"lowestMetaPrice":68,"additionalPartner":false,"highestMetaPriceDisplay":120,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":120,"lowestMetaPrice":68,"highestMetaPriceDisplay":120,"hotelName":"Best Western Priory Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjEzODhkMGMzNTM1ODQ2Njg4MDc3MzYyMjMxOGY0MDA4IiwiQUlLIjoiYWFkOGFiMWEyNjA3NGYxZmI5MDdmZmY2YjdlYmE0NDYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$68", "hasDates": true, "hacComplete": false, "contentIdMappings": {"116088349":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (538)Write a Review
Filter reviews
535 results
Traveller rating
175
178
99
61
22
Traveller type
Time of year
LanguageEnglish
More languages
175
178
99
61
22
Show reviews that mention
All reviewsmain buildinggarden roomnice groundswestern hotelsmotel stylewedding breakfastwalk into townold houseample parkingstayed here for two nightsgood nights sleepenjoyable staybiscuitsone night stayexcellent breakfastshort breakfull english
FilterEnglish
Updating list...
1 - 5 of 535 reviews
Reviewed 4 days ago via mobile

My company use this hotel regularly and it is always a joy to stay here. My room for my two night trip was actually in the main building. It was quite small but being here on my own was not a problem. Clean and tidy...More

Thank Wayne C
Response from Kim D, General Manager at Best Western Priory HotelResponded yesterday

Dear Wayne, Thank you for taking the time to review your stay with us at the Priory Hotel. We are so pleased to hear that you enjoyed the company of my teams during your stay. The hotel is due to start it's refurbishments next month...More

Reviewed 1 week ago

8 ladies stayed there for a New Years Eve celebration (two nights) and didn't get the package as outlined on the offer. Rooms were comfortable, if dated (I believe there are plans to refurbish this year). The seating arrangements for the celebrations weren't acceptable; the...More

Thank AnnieStAlbans
Response from Kim D, General Manager at Best Western Priory HotelResponded 1 week ago

Dear AnnieStAlbans, Thank you for taking the time to review your stay with us at the Priory Hotel. The hotel is for a new build restaurant and a refurbishment of the Garden rooms, due to start early next month. The new Garden Restaurant will be...More

Reviewed 2 weeks ago via mobile

This place....... certainly the best in Suffolk! The food was mouthwatering fresh and flavourful, the service was prompt and the staff couldn’t do enough to ensure we enjoyed our evening. They were absolutely delightful! The experience at this amazing place continued in to day 2....More

Thank CARDIFFDRAGON
Response from Kim D, General Manager at Best Western Priory HotelResponded 2 weeks ago

Dear Cardiffdragon, Thank you for taking the time to review your stay with us at the Priory Hotel. Your kind words will be passed onto all members of my teams; they pride themselves on creating a relaxing and welcoming environment for all our guests. The...More

Reviewed 3 weeks ago

The staff were friendly, especially the lady on reception. The so called garden room was small and basic with a tired bathroom that needed attention. The staff couldn't cope with the 9 am breakfast rush which caused problems as guests became impatient. Wouldn't visit again.More

Thank susie101
Response from Kim D, Manager at Best Western Priory HotelResponded 3 weeks ago

Dear Susie 101, Thank you for your feedback regarding your stay at the Priory Hotel, I do sincerely apologise that the hotel room was not up to standards for you, and that breakfast service was slow. In March we are having a new build and...More

Reviewed 4 weeks ago via mobile

I have been to visit Bury on numerous occasions and I have always wanted to stay in the Priory, boy was that a mistake! I arrived in the dark and a very friendly receptionist told me we had the last room and motioned the room...More

Thank sianslatershedgehog
Response from Kim D, General Manager at Best Western Priory HotelResponded 4 weeks ago

Dear sianslatershedgehog, Thank you for taking the time to review your stay with us at the Priory Hotel. I'm sorry to hear that you feel your experience with us was not up to standard. If you could please contact me directly at the hotel on...More

View more reviews
PreviousNext
123456107
About
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$67 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$67 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (76)
Room & Suite (17)
Dining (8)
Questions & Answers
Ask a question
kas01uk
19 August 2017|
AnswerShow all 6 answers
Response from Kim B | Reviewed this property |
pets only allowed in garden chalets
1
Vote
Michelle C
10 June 2016|
Answer
Response from Kelly K | Property representative |
We do have a gym. We do not have a swimming pool I'm afraid.
-1
Votes
Michelle C
10 June 2016|
Answer
Response from Kelly K | Property representative |
Unfortunately we don't but out sister Hotel The Brome Grange at Diss does.
0
Votes
Room Tips
"Get a main hotel room"
Read review
"Garden rooms are very quiet but you have to go outside to get to main hotel which maybe a problem if weather..."
Read review
"For a quiet room, choose one in lower courtyard"
Read review
"Please do not have room 34"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing