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Ravenwood Hall Country Hotel

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Mouse Lane Rougham, Bury St Edmunds IP30 9JA England
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Traveller (241)
Dining (47)
Room & Suite (35)
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About

#4 of 10 hotels in Bury St Edmunds
Location
Cleanliness
Service
Value
One of the most historic hotels in Bury St Edmunds, steeped in nearly 500 years of history. Set in seven acres of landscaped woodlands and gardens, this country house hotel is easily accessible from the main A14. Whether your visit is for business or pleasure, you will find a winter fireside welcome and a summer poolside welcome. Whatever your needs, you will find a little luxury in the atmosphere of a country home.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Hiking
Horseback riding
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Bar / lounge
Restaurant
Breakfast in the room
Special diet menus
Fishing
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun terrace
Laundry service
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Room features
Desk
Housekeeping
Room service
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Quiet
823Reviews5Q+A100Room tips
Traveller rating
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Popular mentions
Mike R wrote a review 8 May
Bury St Edmunds, United Kingdom24 contributions18 helpful votes
Really well thought out outdoor dining. Good food, plenty of heaters, cushions for the straw bales and really pleasant staff. Our trip was a family birthday; age range from 13years to 81 nearly 82 and we were all catered for. So nice not to be sitting at an outdoor table under a tiny parasol freezing to death which is all that is on offer at a lot venues we looked at. We were there at lunchtime but would imagine that it would be lovely in the marquee at night with all the lights and heaters. If you want a rustic environment we recommend a visit. If you want fine dining with tablecloths and all the trimmings, wait until the restaurant reopens. For a different and very enjoyable experience, please book it exceeded our expectations.
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Date of stay: May 2021
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Victoria Roper wrote a review 2 May
Cambridge, Massachusetts2 contributions1 helpful vote
I really don’t go out of my way to right reviews but I felt people should be warned. We planned a very special 70th meal for my mums birthday, we had visited pre-COVID and it was really nice. On booking we were offered a champagne reception and sparklers for the cake, both of which we booked, sounds lovely doesn’t it. I could not have been more surprised when we turned up and were seated on hay bails in a grubby freezing cold tent. The food when it came was served in cardboard boxes, we cancelled the champagne, which they didn’t seem happy about but obviously it didn’t really go with the 3am outside a nightclub vibe. The service was terrible, I asked the waitress if I could see the children’s menu she said we don’t have one and when the waiter came to take our order and I asked for a small portion he retorted you should have ordered from the children’s menu! We had eaten out at a lovely place the day before so my expectations may have been raised but If you intend to eat here don’t wear good clothes, don’t expect a chair and don’t expect plates, oh and be ready to clear your own table into a box at the end! Definitely one to give a miss.
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Date of stay: May 2021Trip type: Travelled with family
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Response from James Green, Other at Ravenwood Hall Country Hotel
Responded 1 week ago
We're sorry you did not enjoy your visit to us. We have received great feedback for the Emporium and we apologise that your expectations have not been matched We are having to operate under the restrictions and government guidelines at the current time. Therefore outside dining is the only option. We aimed to create a rustic environment within the grounds and this has been praised by numerous guests. The packaging for the food is environmentally friendly and is better equipped to keep the food warm. It is conducive to the ambience with the smoke shack et al, and allows distancing to be observed more easily. There are shelters and heaters throughout the grounds and people have commented on the great atmosphere that is seen to be fun and concurrent with a more informal dining experience. We apologise for any confusion with the menus and that you have felt compelled to write a negative review. We are happy to offer more detail for any enquiries made for the Emporium, and are once again sorry if you expected something different in terms of the offering Best wishes Ravenwood Hall
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Twizzet wrote a review Apr 2021
Crowborough, England, United Kingdom20 contributions9 helpful votes
We stayed in the MEWS (previously the stables). The rooms were tastefully decorated, a reasonable size for a short stay and comfortable. The staff were very accommodating at a difficult time for them and us. The grounds around Ravenwood are lovely and we had French doors that opened on to the gardens, with a table and chairs outside our door to sit in the sun. The downside to our stay was that the restaurant was not open,'because of COVID so we had a breakfast box delivered to the room - I think the contents could have been better.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
Room Tip: The MEWS are lovely, but small.
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Response from James Green, Other at Ravenwood Hall Country Hotel
Responded 1 week ago
Thank you for taking the time to leave a review. We're pleased you enjoyed the majority of aspects to your stay. The Mews rooms are quaint and comfortable and ideal for exploring the grounds as they each have doors that open up straight into the patios and gardens We're sorry we could not make the restaurant available during these difficult times. The breakfast box is created to ensure convenience and variation for our guests under the current restrictions. Please do let us know if you have particular suggestions - we are always pleased to receive constructive feedback We hope to welcome you back soon and with all the facilities available Best wishes and kind regards
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hollydog1 wrote a review Apr 2021
Bury St Edmunds, United Kingdom21 contributions13 helpful votes
We have eaten at Ravenwood Hall numerous times, but inside. Due to the current pandemic this was not permitted so we decided to try the The Edible Emporium outside dining for my birthday. What an experience. They have made so much effort and it looked magical at night. The service was amazing as was the food and we both had a wonderful time. Would definitely recommend. Thank you for a fantastic evening. We will be back!
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from James Green, Other at Ravenwood Hall Country Hotel
Responded 1 week ago
Thank you for leaving such a positive review. The Edible Emporium has received wonderful feedback and Ravenwood certainly looks great with the set up. We've worked hard to create a great ambience for everyone visiting and maintaining safety under difficult circumstances Your comments are appreciated and we do hope you visit us again soon Best wishes
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James123456790 wrote a review Dec 2020
7 contributions1 helpful vote
Thank you so much to the whole team at the Ravenwood! I got married here on the 12th dec and it was a huge success. The team put on the best wedding imaginable while obeying the covid regulations absolutely perfectly. Particular shoutout to Sarah for organising it so well and to Michael for running the show so well on the day. Thanks for such a special day! James
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Date of stay: December 2020Trip type: Travelled with family
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Response from James Green, Other at Ravenwood Hall Country Hotel
Responded 1 week ago
Thank you so much for taking the time to write such a glowing review of your day with us. We are so pleased that everything was enjoyed by you and your comments are a great testament to the hard work of the team We wish you the best and hope to welcome you back very soon Kind regards
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PRICE RANGE
US$131 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ravenwood hall country suffolk
LOCATION
United KingdomEnglandEast AngliaSuffolkBury St Edmunds
NUMBER OF ROOMS
14
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Frequently Asked Questions about Ravenwood Hall Country Hotel
Which popular attractions are close to Ravenwood Hall Country Hotel?
Nearby attractions include Abbeygate Cinema (4.7 km), Abbey Gardens (4.5 km), and Theatre Royal, Bury St. Edmunds (4.5 km).
What are some of the property amenities at Ravenwood Hall Country Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Ravenwood Hall Country Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ravenwood Hall Country Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Ravenwood Hall Country Hotel?
Conveniently located restaurants include Maison Bleue Restaurant, La Pazienza, and Francela Restaurant.
Are there opportunities to exercise at Ravenwood Hall Country Hotel?
Yes, guests have access to a pool during their stay.
Are pets allowed at Ravenwood Hall Country Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ravenwood Hall Country Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Ravenwood Hall Country Hotel?
Many travellers enjoy visiting Theatre Royal, Bury St. Edmunds (4.5 km), St. Edmundsbury Cathedral (4.6 km), and The Abbey (4.4 km).
Is Ravenwood Hall Country Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.