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BEST WESTERN Parkmore Hotel

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409 Reviews from our TripAdvisor Community

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Showing 407: English reviews
Reviewed 28 December 2015 via mobile

We decided to have our works night out here and were not disappointed. Staff were friendly and very attentive. There was an impressive range of drinks available and both bar and food service were efficient. There was a great atmosphere and the live DJ was fantastic! We would highly recommend the hotel and are looking forward to next years night...

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Helpful?
2Thank Emily P
ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

Thank you for your kind words, it is genuinely appreciated, as most people are more than happy, & fast to complain, but not so fast to sing praises where they are due! We are delighted you enjoyed your party so much, and look forward to seeing you back again this year...... watch out in the next couple of months for...

Yarm, United Kingdom
Reviewed 27 December 2015 via mobile

Booked last minute so happy to be able to get a room. Booked a double £70 no breakfast included. The best was not much bigger than a single. Far too hot that you could not sleep. Very noisy as its on the train line. Went to use the facilities. Very dirty and will never return or recommend!

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9Thank kvl10
ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

After a very successful Christmas Festive period, and having now had time to reflect on our Christmas Day Lunch Service, we are very sorry that our usual high standards slipped for a period of time on Christmas Day, and that a small number of our total diners were upset!. As a Hotel, we pride ourselves on our staff, and all...

Stockton-on-Tees, United Kingdom
Reviewed 27 December 2015

After visited previously and not encountering any problems we decided to give this hotel another try for christmas lunch.......BIG MISTAKE! after arriving early for our 2.00 clock lunch which had been pre-booked and paid for in November, we weren't seated until 2.45pm, we were served our first course pretty quickly but were not offered any drinks, therefore we went to...

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8Thank Mrsnicol72
ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

After a very successful Christmas Festive period, and having now had time to reflect on our Christmas Day Lunch Service, we are very sorry that our usual high standards slipped for a period of time on Christmas Day, and that a small number of our total diners were upset!. As a Hotel, we pride ourselves on our staff, and all...

Stockton-on-Tees, United Kingdom
Reviewed 26 December 2015

Food was satisfactory but service appalling, table booked for 2 pm, first course served at 2: 40 then waited over an hor for next course. Main course we are sure was micro waved, as potatoes and meat hot in middle and cold on outside. Lots of tables complaining , no management about to complain to, all young staff taking the...

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5Thank Ehb144
ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

After a very successful Christmas Festive period, and having now had time to reflect on our Christmas Day Lunch Service, we are very sorry that our usual high standards slipped for a period of time on Christmas Day, and that a small number of our total diners were upset!. As a Hotel, we pride ourselves on our staff, and all...

Stockton on tees
Reviewed 26 December 2015 via mobile

We booked for Christmas Day lunch. Numbers were confirmed, menu choices made and bill paid in full in November. So this is a hotel that should be well prepared. They knew the numbers they knew the menu requirements and they had the cash well in advance. We arrived well in time at 1.30 for our 2pm booking. Despite explaining to...

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5Thank rhm1965
ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

After a very successful Christmas Festive period, and having now had time to reflect on our Christmas Day Lunch Service, we are very sorry that our usual high standards slipped for a period of time on Christmas Day, and that a small number of our total diners were upset!. As a Hotel, we pride ourselves on our staff, and all...

Reviewed 25 December 2015

Booked Christmas lunch months in advance with family table of eight. Room: cold had to keep coats on Food: satisfactory, was nice enough but nothing to rave about. No alternatives for children, what child will eat mushroom & Stilton soup or duck salad??? SERVICE:Appalling not enough staff. Shown into restaurant late and had to wait hour and half from starter...

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6Thank traceyh7
ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

After a very successful Christmas Festive period, and having now had time to reflect on our Christmas Day Lunch Service, we are very sorry that our usual high standards slipped for a period of time on Christmas Day, and that a small number of our total diners were upset!. As a Hotel, we pride ourselves on our staff, and all...

Leeds, United Kingdom
Reviewed 25 December 2015 via mobile

I don't really like to leave bad reviews but as I'm sat in the Parkmore for our pre booked pre selected pre ordered food for 2 hours, I have a the time to fill. We are not the only table unhappy. I can't find a happy one. It's an absolute shambles. Having to beg for a drink service while waiting...

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7Thank Paul G
ParkmoreManagement, Owner at BEST WESTERN Parkmore Hotel, responded to this review

After a very successful Christmas Festive period, and having now had time to reflect on our Christmas Day Lunch Service, we are very sorry that our usual high standards slipped for a period of time on Christmas Day, and that a small number of our total diners were upset!. As a Hotel, we pride ourselves on our staff, and all...

stockton on tees
Reviewed 15 December 2015 via mobile

Disgusted, 3 days before our works Christmas party, the parkmore decided to cancel!! Although we have all received out full payments back, no offer of anything complimentary as an apology in fact no apology from the manager because he got a young lad to ring up to do his dirty work! Appalling!!

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12Thank kendra_marie
Newcastle upon Tyne, United Kingdom
Reviewed 7 December 2015

Friendly staff. Good size room, everything in good working order. Breakfast well cooked and well presented. Breakfast room should have some background music or a TV or something to liven it up a bit!!

Review collected in partnership with Best Western GB
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1Thank Mr Phil D
Leicester, United Kingdom
Reviewed 23 November 2015

Someone had previously said that this place was tired, and i must admit that I agree. For a price comparison Premier Inns are cheaper, and cleaner! At times it was very noisy during the night and was near train line. The restaurant was very poor, chicken over-cooked and chewy, the fish was very watery, a result of being frozen, lots...

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3Thank Lorna F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Originally the home of a shipping magnet in the 1800's, this beautiful old house has been tastefully extended to create the current hotel. With 55 bedrooms, a large leisure club, incorporating swimming pool, gym, dance studio to name but a few facilities, as well as 3 function rooms holding up to 120 people, this is a perfect venue for you to stay in when visiting the Teesside / Cleveland area. The Hotel has been refurbished in recent years to give it a more contemporary, modern feel, whilst still keeping & enhancing the original features of the building. Our Restaurant, J's at 636 offers a wide selection of dishes produced using only the best of local produce. Close to major local roads & rail links, and with ample free parking, we are easy to find. ... more   less 

Additional Information about BEST WESTERN Parkmore Hotel

Address: 636 Yarm Road, Stockton-on-Tees TS16 ODH, England
Region: United Kingdom > England > Stockton-on-Tees
Price Range: €84 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Parkmore Hotel 3.5*
Number of rooms: 55
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Also Known As:
Best Western Stockton On Tees
BEST WESTERN Parkmore Hotel Stockton-On-Tees
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Parkmore Hotel staff and other travellers.
5 questions
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6 months ago
Southport, Merseyside
Stockton-on-Tees, England, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN Parkmore Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid next to or above the bar area, noisey.”
 of 5 bubbles thetowers2016, 18 Jan 2017 | Read review
“My room had no view, was quiet, no slamming doors in the middle of the night”
 of 5 bubbles craigharrison2016, 17 Oct 2016 | Read review
“avoid rooms 121 to 124 above the kitchen”
 of 5 bubbles Smoggie_11, 12 Jul 2016 | Read review
“Don't stay in room 127”
 of 5 bubbles Dizzy_Spells, 11 Jun 2016 | Read review
“Make sure the room ha a fan.”
 of 5 bubbles andhpool, 20 Apr 2016 | Read review
5 of 5