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Best Western Stoke East

394 reviews
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Traveller (73)
Room & Suite (50)
Dining (4)
Overview
  • Excellent24%
  • Very good37%
  • Average24%
  • Poor7%
  • Terrible8%
Travellers talk about
“hungry horse”(63 reviews)
“alton towers”(140 reviews)
“stayed here”(71 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Bar/Lounge
Facilities for Disabled Guests
Meeting Rooms
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (394)Write a Review
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95
138
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LanguageEnglish
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94
31
33
Show reviews that mention
All reviewshungry horsealton towersstayed herelarge tescoalarm clockan overnight staytea coffee facilitiespub next doortheme parkminute drivebath and showercomfy bedstaff on receptionstaff were lovelybudget hotelexcellent value for moneyfull english breakfast
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1 - 5 of 391 reviews
Reviewed 3 weeks ago via mobile

Stayed as usual in this best western as visiting the area for work . This time was a very poor stay , the road noise in room 8 was ridiculous and the noise from the room above was just as bad . Literally had no...More

Thank Hampy39
Response from TheWeathervane, General Manager at Best Western Stoke EastResponded 3 weeks ago

Thank you for your feedback. We are disappointed that you do not feel we responded adequately to this. I know we spoke at length regarding your stay and our offer of a complimentary night with us is still available, should you wish to do so....More

Reviewed 3 weeks ago

Room was a good size and heating was good. Bathroom also fine. Breakfast the next morning was ok but not a great selection. Also bed was uncomfortable and small given the size of the room Ok for a one night stopMore

Thank BobCv
Response from TheWeathervane, other at Best Western Stoke EastResponded 3 weeks ago

Thank you for taking the time to review your stay with us at The Best Western Stoke East. We are pleased to hear the aspects of your stay which you enjoyed and equally about the areas you mentioned concerning the breakfast selection and size of...More

Reviewed 27 December 2017

This is by far one of the friendliest hotels I have ever used. The staff just couldn't do enough to make our stay enjoyable. The hotel itself was clean, comfortable and warm. Free wi-fi was a hit with the kids. We only used the restaurant...More

Thank petetheraven
Response from TheWeathervane, Reception Team at Best Western Stoke EastResponded 29 December 2017

Thank you Pete for your fantastic review and taking the time to leave feedback about your stay here with us. We are very happy to here you enjoyed the hotel and restaurant over Christmas and your feedback will be passed back on to the team....More

Reviewed 8 November 2017 via mobile

Lady at reception was exceptionally helpful and friendly and we had a lovely two night stay. Shower was powerful and facilities were clean! Great location with restaurants and shops and the casino, just a 3minute drive away!More

Thank Charlotte B
Response from TheWeathervane, Reception Team at Best Western Stoke EastResponded 13 November 2017

Thank you very much for taking the time to leave us some feedback about your stay with us here at Best Western Stoke East. We are so happy to hear that you enjoyed your stay, hearing about what our guests enjoy and also about areas...More

Reviewed 6 November 2017 via mobile

Stayed here for 2 nights here while visiting friends and family. The first night was lovely. Clean, fresh and fantastic for the price. Staff were very friendly and helpful with our needs. The second night was a different room and to be honest was a...More

Thank Rush333uk
Response from TheWeathervane, Reception Team at Best Western Stoke EastResponded 13 November 2017

Thank you so much for taking the time to leave feedback regarding your stay here with us. We love to know the things our guests loved about their stay, and about ways in which we can improve our services, the maintenance issues you have mentioned...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$60 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$60 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (73)
Room & Suite (50)
Dining (4)
Family and Play Areas (1)
Questions & Answers
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LoveholidaysKR
30 May 2017|
AnswerShow all 3 answers
Response from andydolan2016 | Reviewed this property |
Yes, full English or continental
1
Vote
rlaher
20 July 2016|
Answer
Response from TheWeathervane | Property representative |
Hello, We are approximately 8 miles away from Alton Towers. Roughly a 20 minute drive
0
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12
Room Tips
"We had rooms 32-34"
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"We stayed on ground floor"
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"Had ground floor room - which was fine"
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"Recommend Upstairs Room As Noise Through The Floor The Night I Stayed Was Quite Loud, Maybe I Was Just..."
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