We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Stoke-on-trent

Save
Share
Potteries Way Hanley, Stoke-on-Trent ST1 4QA England
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people are viewing this hotel
Hotel direct offer!Hilton Honors Discount
Booking.com
US$110
View deal
Free cancellation until 04/12/21
Hotels.com
US$110
View deal
Free cancellation until 03/12/21
FindHotel
US$110
US$100
View deal
SAVE US$10
Expedia.comUS$110
PricelineUS$110
Trip.comUS$100
View all 9 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (13)
Room & Suite (20)
Dining (12)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Stoke-on-trent
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 13 hotels in Stoke-on-Trent
Location
Cleanliness
Service
Value
Brand new Hilton hotel opened in 2020 and located in the city centre near the Cultural Quarter, shops, theatres and museum. All rooms have air conditioning, fridge, safe, digital TV. Hotel has free Wi-Fi, restaurant, bar lounge, room-service, guest-only gym, shop selling snacks and drinks, guest laundry. Adjacent car-parking. Local attractions include Alton Towers, Waterworld and Monkey Forest.
Read more
Room & Suite (20)20
Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Conference facilities
Meeting rooms
Baggage storage
Wifi
Restaurant
Breakfast available
Kids' meals
Special diet menus
Wine / champagne
Convenience store
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
Show more
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Flatscreen TV
Walk-in shower
Bath / shower
Seating area
Sofa
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
Hotel links
Special Offer:Hilton Honors Discount
23Reviews6Q+A2Room tips
Traveller rating
  • 13
  • 3
  • 2
  • 4
  • 1
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
hodah1 wrote a review 13 Jun
London, United Kingdom74 contributions23 helpful votes
I stayed at the Hilton Garden Inn, in Stoke for over a month for work. It was clean and quiet. The staff was fantastic. So friendly and helpful. When I was there, we weren't able to eat or drink other than room service, but the meals I had were all very good. The area was a bit 'rough around the edges' but again, we were still in a from of lockdown. There were a couple of great places to eat and drink.
Read more
Date of stay: April 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
Helpful
Share
Daniel3100 wrote a review Oct 2020
Horsham, United Kingdom191 contributions68 helpful votes
Hotel's Favourite
Me and a friend of mine couldn't believe the price when we looked at somewhere else to stay £53 for a twin room wasn't expecting 2 double beds too had a very good receptionist who was very polite and professional. I have always wanted to stay in a Hilton Hotel myself and it didn't disappoint my expectations had an excellent stay here.
Read more
Date of stay: October 2020
Value
Rooms
Service
Room Tip: Any Room I would say
See more room tips
2 Helpful votes
Helpful
Share
Response from Steve Alty, Sales at Hilton Garden Inn Stoke-on-trent
Responded 10 Nov 2020
Hi Daniel3100 Thank you for taking the time to write this wonderful review and we're all really pleased you enjoyed your stay with us. You're right in saying that the beds in our twin rooms are wider than you would find in many hotels. Thank you for mentioning how polite and professional our reception team member was; it's nice to see this recognised by you. Now you've stayed in a Hilton you can tick it off your list and you'll have to stay at another one now. (Maybe ours again). Kind regards Steve Sales Manager Hilton Garden Inn Stoke
Read more
Stokeexile wrote a review 9 Jun
Banbury, United Kingdom114 contributions96 helpful votes
I’ve used most of the local hotels, the new Hilton is the newest and smartest. It is absolutely spik and span. The room pricing is pretty good, though dining is overpriced for the quality. Car parking is adequate but costs £5 and is just across the road in Shelton. Rooms are very smart and comfortable. Gym is small with a couple of treadmills, a ski erg, no rowing machine. No pool. Frontage opens on to a nice grassed area. Lots of building going on in the vicinity. Hanley might be nice when it’s finished.
Read more
Date of stay: May 2021Trip type: Travelled solo
Helpful
Share
davidgmmafan wrote a review 8 Jun
Darlington, England, United Kingdom22 contributions4 helpful votes
I don't really know where to start. The room was nice, but for the bathroom, which seemed designed to dump as much water as possible on the floor. Honestly it looked like it needed a falls assessment from an OT. In any event the room was otherwise ok but I remain confused by the setup at breakfast. We booked a time, ie come down for that time, but we and other still had to wait. There seemed to be tables free but there didn't seem to be much of a system in place and, in any event, having lots of people wait for their (prebooked slot) in a relatively small waiting area totally defeats the point of having them social distance once seated. Finally having stayed a week or so ago and paid for parking I received a parking fine in the post. I know I paid for this and I know I entered the reg correctly. However there's a point of principle here. Any company which outsources parking to this private parking cowboys doesn't deserve peoples money. Again the setup there is strange. Why can't I just give me registration to staff like in lots of other hotels? Why do you want your guests to be harassed by these cowboys after the fact? Why do people have to enter their own reg details? The whole system is clearly setup to rip people off. Avoid.
Read more
Date of stay: May 2021
Rooms
Service
Sleep Quality
Room Tip: Just make sure you pay obsessive attention to parking rules.
See more room tips
Helpful
Share
uzzy wrote a review 5 Jun
london5 contributions1 helpful vote
Staff at front desk were very rude and unhelpful, I had requested a taxi to be arranged for our family trip to the theme park the next day and the chap at the front desk seemed very put out with the request, after travelling 6/7 hours to get to the hotel and arriving at 23:30 with 2 children I really just wanted to have things arranged for the morning- unfortuntely I had to do this myself the next day. I had requested for our bin to be emptied (as we ended up eating in our hotel room as there was no space in the restaurant) we went out for the day and on our return (9pm) the dirty plate and bin had not been cleared. I had paid £800 for our 3 nights stay and received no water in the room, when I asked reception she had told me that as I was not a hilton honour member, I was not able to receive such perks- had she mentioned that membership is free I would have signed up on the spot. The restaurant staff were very polite and couldn't be more helpful.Our room was clean and we had no problems with it
Read more
Date of stay: May 2021
Rooms
Location
Service
Helpful
Share
Previous
LOCATION
United KingdomEnglandStaffordshireStoke-on-Trent
NUMBER OF ROOMS
140
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hilton Garden Inn Stoke-on-trent
Which popular attractions are close to Hilton Garden Inn Stoke-on-trent?
Nearby attractions include Escape Stoke (0.2 km), XP-VR Virtual Reality Experience, Stoke on Trent (0.4 km), and Paralysis Escape Rooms (0.4 km).
What are some of the property amenities at Hilton Garden Inn Stoke-on-trent?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Garden Inn Stoke-on-trent?
Top room amenities include air conditioning, a flat screen TV, and a seating area.
What food & drink options are available at Hilton Garden Inn Stoke-on-trent?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Stoke-on-trent?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hilton Garden Inn Stoke-on-trent?
Conveniently located restaurants include The Slamwich Club, Coast to Coast, and The Quarter Cafe.
Are there opportunities to exercise at Hilton Garden Inn Stoke-on-trent?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Stoke-on-trent?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Hilton Garden Inn Stoke-on-trent offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hilton Garden Inn Stoke-on-trent?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton Garden Inn Stoke-on-trent?
Many travellers enjoy visiting Ford Green Hall (3.1 km), Chatterley Whitfield Heritage Centre (5.7 km), and Stoke-on-Trent Railway Station (2.2 km).