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31/12/2017 1/1/2018
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    Best Western Plus Stoke-On-Trent Moat House

    Etruria Hall | Festival Way, Stoke-on-Trent ST1 5BQ, England
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    31/12/2017 1/1/2018
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    US$84
    Traveller (175)
    Room & Suite (54)
    Dining (4)
    Overview
    • Excellent43%
    • Very good32%
    • Average16%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “alton towers” (204 reviews)
    “bunk beds” (55 reviews)
    “retail park” (48 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,526)
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    1 - 5 of 1,506 reviews

    Reviewed yesterday via mobile

    We stayed for one night so went in the bar late afternoon and the woman behind the bar needs re-training as she is very ditsy, we were paying for premium beer which was served in horrible glasses, one round I wanted Edinburgh gin but she...More

    Thank rednel1
    Reviewed 2 days ago via mobile

    One Night two day stay - hotel reasonably priced - Comfy bed, Polite staff lovely breakfast - happy to offer vegetarian and vegan option if requested - Room service menu adequate and alcohol over priced 😭 £7 for a gin - would recommend will stay...More

    Thank Lana S
    Reviewed 1 week ago

    We picked the hotel because of location to Waterworld and near to the party location for that night. Was excellent in both regards, literally a 2 min walk from Waterworld. Staff were really helpful and the family room very spacious with proper beds not pull...More

    Review collected in partnership with Best Western GB
    Thank craigt38
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 6 days ago

    thanks a million for the 5 star review look forward to seeing you again soon Clare

    Reviewed 1 week ago

    One night stay, 3 days use of conference room, good breakfast, good lunch facilities, clean guest room, poor wifi, poor hygiene condition of ladies' toilets near the conference room (2 out of 3 were broken) Average hotel. Would stay again if their wifi would get...More

    Review collected in partnership with Best Western
    Thank 465sehrishk
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 6 days ago

    Oh dear 456sehrishk Many thanks for the review sorry you only found us to be average. Can you let me know what was wrong with the Wifi please we do have a 24hr support line available. If you could let me know the issue and...More

    Reviewed 1 week ago

    Had a fab time, party rockers night entertainment was so varied and brill, overnight stay faultless, room was clean and modern and the bed so comfy, breakfast was top notch.. high recommended and will be back!!

    Review collected in partnership with Best Western
    Thank Jenro2003
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 6 days ago

    Hi Jenro2003 Thanks a million for the amazing review so pleased you enjoyed the Party Rockers and the stay over. Look forward to seeing you again soon Clare

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$65 - US$136 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 147
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Orbitz, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Plus Stoke-On-Trent Moat House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Stoke-on-Trent
    • Also Known As
    • Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent ,
    • Stoke-On-Trent Best Western ,
    • Best Western Plus Stoke-On-Trent Moat House Staffordshire
    Add Photo Photos
    Traveller (175)
    Room & Suite (54)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (131)
    Bathroom (15)
    Business Centre & Event Rooms (11)
    Nearby
    Nearby HotelsSee all 12 hotels in Stoke-on-Trent
    Travelodge Newcastle-under-Lyme Central
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    2.86 km away
     
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    4.41 km away
     
    Premier Inn Stoke-On-Trent (Hanley) Hotel
    724 reviews
    .71 km away
     
    Nearby Restaurants
    Portofino - Hanley
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    Tesco Extra
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    Nearby Attractions
    Genting Casino Stoke
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    Ask a question
    Questions & Answers
    John L
    9 June 2017|
    Answer
    Response from Traveller3737 | Property representative |
    Hi John Many thanks for the enquiry we have disabled access etc Is there a number we can call you on please? Many thanks
    0
    Votes
    Tra1985
    2 May 2017|
    AnswerShow all 4 answers
    Response from Traveller3737 | Property representative |
    Hi TripAdvisor wont let me send it to you as an email address so I've written at revenue at bwstoke co uk thanks Clare
    0
    Votes
    Michelle M
    9 October 2016|
    AnswerShow all 3 answers
    Response from Traveller3737 | Property representative |
    Hi I'm sorry we don't have any play stations in the bedrooms. Thanks Clarev
    1
    Vote
    Room Tips
    "Remember to put in number plate for parking!"
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    "All rooms appear to be well positioned"
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    "go to a different hotel"
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    "Higher floors are quieter. Get rooms away from the lounge was it's very loud in there"
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