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Best Western Stafford M6/J14 Tillington Hall Hotel

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Traveller (60)
Room & Suite (26)
Dining (9)
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Overview
  • Excellent27%
  • Very good40%
  • Average21%
  • Poor7%
  • Terrible5%
Travellers talk about
“sky tv”(15 reviews)
“reunion weekend”(6 reviews)
“self service”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (409)
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Traveller rating
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86
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21
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112
150
86
32
21
Show reviews that mention
All reviewssky tvreunion weekendself servicebuffet breakfastcheesecakethe ground floorchristmas dinnerwould stay againreception stafflovely hotelboxing daybusiness tripevening mealfunction roomplenty of parkingshort breakstayed one night
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1 - 5 of 401 reviews
Reviewed 2 days ago via mobile

Stayed for one night on business. My firm booked me into a single room which was very small and claustrophobic so i upgraded to a standard double which was a good size and bathroom was ok but the rest was tired. The bed was ok...More

Thank Kev M
Reviewed 1 week ago via mobile

Staying at this hotel for 10+ weeks a year in Stafford , very clean hotel , rooms are kept in perfect condition; the hotel Staff are exceptional and the breakfast caters very well. Would recommend for a short or a long stay.More

Thank Alex C
Response from Emily L, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall HotelResponded 1 week ago

Hello Thank you for taking the time to leave such a positive review about your experience staying with us. It is great to hear all of our staff were able to make your stay comfortable. We appreciate the loyalty to our brand and hotel and...More

Reviewed 2 weeks ago via mobile

Had a night at this hotel whilst visiting alton towers with my family, I have to say I am quite fussy but I was thoroughly happy and content , the hotel was clean and very friendly and homely, the lovely lady of whom I took...More

Thank clairegilbert2016
Response from Emily L, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall HotelResponded 2 weeks ago

Hello Claire Thank you for leaving such a positive review. I am very happy to hear you enjoyed your whole stay with us. I will pass on your lovely comments to my colleague, she will be very happy to hear your feedback. Thank you. Kind...More

Reviewed 3 weeks ago

Excellent hardworking friendly staff but lots of irritations . TV really fiddly to find a channel, room keys cancelled after each day out, threadbare carpets. Food disorganised and mediocre. Could be lovely but sadly tòo much going wrong to want to visit againMore

Thank Jean C
Response from Emily L, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall HotelResponded 2 weeks ago

Hello Jean I am very sorry to hear that you would not visit us again. I agree that our staff are very hardworking, thank you for your lovely comments. Please accept my apology for the problems you faced throughout your stay. Please be assured that...More

Reviewed 3 weeks ago via mobile

Visited this hotel to spend time with our son, daughter in law and granddaughter after visiting alton towers. Arrived tired but happy and decided to have a celebratory meal in the restaurant for their wedding anniversary. The restaurant was not busy and having ordered drinks...More

Thank Trevor H
Response from Emily L, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall HotelResponded 2 weeks ago

Dear Trevor Please accept my sincere apology for your experience in our restaurant. Please be assured that this not our usual standard and your comments will be investigated fully with the departments involved and appropriate action will be taken. Thank you for leaving your review...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$64 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$64 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (60)
Room & Suite (26)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
happyholidaymaker48
16 May 2018|
AnswerShow all 2 answers
Response from Emily L | Property representative |
Hello We have just changed our menu. You can find all of our menus and offers on our website. Emily Lewis Guest Service Manager
0
Votes
Nat W
24 November 2017|
Answer
Response from Boataholics | Reviewed this property |
from my own experience of this hotel, I would imagine a suite is bigger than normal room but not necessarily that much grander, if that makes sense. don't expect the ritz but also don't be worried...this is a great value... More
1
Vote
grillgrill2017
21 March 2017|
AnswerShow all 3 answers
Response from GMASanders | Property representative |
Hi Stafford is pretty well connected with local transport links and we are only 1.5 miles away from the local train station. Our website has lots of local attractions information.
0
Votes
Room Tips
"Hotel has lift for easy access to all floors."
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"rooms good if you don't mind the stairs"
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"Find a different hotel"
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"Too far to stay if going to Alton towers"
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